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Builder Frequently Asked Questions

Builder Disclaimer

Please understand that like any piece of software the builder does have a few limitations, especially due to the fact that it has to handle exporting a correct and functional email, which makes certain tasks (like deleting an image completely for example) much more complicated than they seem to be.

Having said this, please keep in mind that for things the builder doesn’t allow you to customize we’re always here, as long as they’re kept within some decent support limits of course, we can’t help you change 50% of the core code (because it would simply be too time consuming), but we can definitely help you get rid of a couple of unwanted bits (like social icons and such) or even help with a bit of more extensive color customization.

Builder Info

You will be able to build your layout and export it from the item’s demo, the builder is not included in the package..

Email Management System Compatibility

  • MailChimp
  • Icontact
  • Campaign Monitor
  • MyMail
  • Bronto
  • Listrak
  • Many more – just ask and we’ll check them for you!

Email Client Compatibility

  • Gmail (background images doesn’t center as Gmail ignore CSS in background images )
  • Yahoo Mail
  • Apple Mail
  • Microsoft Outlook (don’t support background images )
  • Hotmail
  • AOL
  • Mozilla Thunderbird
  • iPhone, iPod & iPad
  • Opera Mail
  • Sparrow
No Time for the Builder? We've got you covered! Check out our builder! Our Featured Email Template Our Featured Wordpress Theme

Amazing Support

We’re more than happy to offer you sublime support for the items you purchase, just make sure to contact us either through Themeforest or through the item comments so we can make sure we receive your question and answer as soon as possible.

Update History

V2.0 – June 20th, 2014
Implemented the new & much more powerful builder.
Version 1.2 – 8 October 2013
- Minor bug fixes.
- Added Pinpointe compatibility.
Version 1.1 – 8 October 2013
- Minor bug fixes.
- Added Pinpointe compatibility.
Version 1.0 – 31 July 2013
- Official Launch