72 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, i tried to contact you over email. The Accordion and Tab function (shortcodes) is not working. Can you please help me with that?

marbol2

Hi,

Make sure that You installed “Shortcode Empty Paragraph Fix” Plugin.

Next question please ask me at: http://support.marbol2.com

mariusz

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
genfon Purchased

Hello! The Accordion and Tab function (shortcodes) is not working. Please, repair it or get my money back

marbol2

Hi,

Make sure that You installed “Shortcode Empty Paragraph Fix” Plugin.

Next question please ask me at: http://support.marbol2.com

mariusz

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

I am also experiencing trouble with accordion tab function. There are two arrows for places where there should be only one.

marbol2

Hi,

Make sure that You installed “Shortcode Empty Paragraph Fix” Plugin.

Next question please ask me at: http://support.marbol2.com

mariusz

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
genfon Purchased

Which files is updated? I changed many of fitcher for my private style. Now I want to change only files, that updated. Thank you

marbol2

Hi,

Please look at documentation file “updates”.

mariusz

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
genfon Purchased

Sorry about my comments. Only today I found documentation. And after reading this instruction, many thinks solved. Thank you for good theme. In all of your document I can`t found how may I gallery, like on your demo-page to do?

I will be so happy get this solution also. Thank you

marbol2

Hi,

the gallery is a portfolio? If yes please look at portfolio video.

Next question please ask me at: http://support.marbol2.com

mariusz

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

For contact form which plugin need to download?

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Thanks but your login system is not wokring. I have use username as themeforest/ and Item Purchase Code: it is not allowing me to log -in. never mind can you let me know how you can have prepare simple captcha at the end of contact page. With plugin I don’t think so it is easy. Thanks, Prakash.

marbol2

Hi,

Clear private data of Your web browser and try again

or

Please send me and email form Themeforest and I will create an account for You.

mariusz

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am having a major error with the Aquilo theme when referencing images uploaded. If you view the image Media Libary or past the url into a slide, in About Us config, the page returns the following error:

Warning: file_exists(): open_basedir restriction in effect. File(/usr/local/pem/vhosts/106086/webspace/httpdocs/on2co.com/wp-content/uploads/2013/10/glassdoor-150×150.jpg) is not within the allowed path(s)

I had our support engineers look at the issue and here are his comments:

I have looked into the View Image issue. The issue appears to be cause by a theme plugin located in /wp-content/themes/aquilo/framework/theme_plugins/image_resize.php on line 81. The plugin is trying to access a tmp location that is outside the document root. To resolve this error the tmp location for the plugin will need to be changed to /usr/local/pem/vhosts/106086/webspace/siteapps/WordPress-40776/htdocs/tmp

I would greatly appreciate your help. Thank you.

marbol2

Hi,

in the theme I’m using “Wordpress-Timthumb-alternative” plugin. Here is a latest version of this plugin: https://github.com/MatthewRuddy/Wordpress-Timthumb-alternative/blob/master/resize.php

Just copy all code and paste in: wordpressRoot/wp-content/themes/aquilo/framework/theme_plugins/image_resize.php

I hope it help.

Next question please ask me at: http://support.marbol2.com

mariusz

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there, For mobile Version, for all Device I don’t want to display slide show in homepage, Like to make it as a display :none. But Desktop version yes I like to show how it is possible. Thanks in advance

marbol2

Hi,

You can use css style to hide slider. Open file “resposive.css” located in “css” directory of the theme and go to line 604, there is the following code:

#main-flexslider {padding-bottom:20px;}

add one line to this code:

#main-flexslider {padding-bottom:20px;
display:none !important;}

I hope it helps

Next question please ask me at: http://support.marbol2.com

mariusz

Default-user

Thanks Man it is working fine.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mravani Purchased

Well, I have tried to ask on your support forum 5 days ago, but, as I have no answer, lets try here… maybe you listen:

Hi,

Im having this problem with the accordion shortcode:

I dont know why but, all toggles have the same inline ‘height’ as the biggest one…

like here: http://vazdemelloconsultoria.com.br/site/trabalhe-conosco/

the first one has a big blank area… but the second one, has been perfectly fit. Both with 333px inline height.

If I create another toggle biggest than the second, it happens again and all itens gonna be the same size…

how do I solve this bug?

Default-user
mravani Purchased

COME ON, I NEED TO SOLVE THIS PROBLEM!!! WHY YOU DONT ANSWER???

Default-user
mravani Purchased

I CAN’T BELIEVE THERE IS NO ONE TO HELP ME HERE.

marbol2

Hi,

Please check support forum

mariusz

Default-user
mravani Purchased

Replied. Please, dont’t take so much time to answer this time :(

Default-user
mravani Purchased

...

Default-user
mravani Purchased

UNBELIEVABLE, the author don’t give a sh**

Default-user
mravani Purchased

Finally, 15 days later, I have a answer… its too long for a client.

marbol2

Hi,

I just sent update of gamma. You will be noticed by email when it will be approved. Please use latest version of the template.

mariusz

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Wordpress 3.8 Does it work?

marbol2

Hi,

YES works fine.

mariusz

  • Has been a member for 0-1 years

Slider Home Page (wordpress)

I install the latest version of these theme, but the slider does not appear on the home page 2, i saw in your support forum this reply “Hi,

Please use latest version of the theme 3.0.0 and use latest version of slider module mod_mbFlexSlider-2.0.0.zip (You can find this module in “extensions” folder in downloaded files). ” but in de donwload files documentation theres no such a “extension”

My page is http://diplastic.com/

Please Help Me :)

marbol2

Hi,

You’re using Aquilo for WordPress NOT for Joomla. Slider module is require for Aquilo Joomla template. Please check documentation file how to use slider in Aquilo WordPress theme.

Next question please ask me at: http://support.marbol2.com

mariusz

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