496 comments found

Ruven,

I recently moved all of my uploaded images to Amazon S3 and re-added them to my site with this theme. The problem I am having is the featured images are not showing up on the pages. I think the theme is looking for the images in the local directory but they aren’t there.

It looks as if the theme is looking here: http://mysite.com/wp-content/uploads/2013/01/ when I need it to look here: http://mysite.s3.amazonaws.com/wp-content/uploads/2013/01/

Any suggestion on where I could make the change in the theme to fix this? Thanks.

RuvenThemes

Hi Kevin! I looked into the issue, and the problem is most likely to be found in the function “rvn_resize_image” in the file “Arcadia/lib/frontend/functions/functions.php” on line 1198 and 1199.

$image_src = wp_get_attachment_image_src( $attach_id, 'full' );
          $file_path = get_attached_file( $attach_id );

Both of the functions are WordPress functions, but I don’t know how you implemented the upload functionality to Amazon S3. Maybe there is a plugin that can help with that, or you use a child theme and hardcode changes to the image path into the function.

donro Purchased

The only way to describe what’s wrong is to show you. http://www.stadriemblems.com/donro/

As you can see, the slider is all screwed up. Note that I have done absolutely nothing except upload the theme and activate it. I haven’t touched or tweaked anything. Do you know what’s wrong?

Default-user
donro Purchased

Never mind. I may have figured it out.

Default-user
donro Purchased

Another problem. These are the directions to set up the front page:

Go to Theme Options ? Front Page Select the page Front Page from the select menu under the options Select Content Page

The FRONT PAGE option is not there. I only have SAMPLE PAGE as an option.

RuvenThemes

Hi!

You will only find the “Front Page” option if you have the dummy content installed, but it’s okay if you didn’t do that. The “Front Page Select” field lets you simply select a page that you want to show on the front page. That’s all :)

I am using the dummy content for the homepage and would like to know if I can also display blog posts via a shortcode? I want to display them under the portfolio shortcode on the homepage.

Default-user

found it!

Hi, love the theme! Have a question re the blog, is there a way to make more than one pages as a blog instead of just one?

Thank you

RuvenThemes

Hello! You assign posts to a different category or tag and then put a link to the category or tag archive into the menu and then show all posts that are published under this category or tag.

http://bobwp.com/how-to-add-two-blogs-to-a-single-wordpress-site/

Hey, great theme indeed but I have a littl problem.

Even though I select Full Width for my pages, they keep showing with a blank sidebar on the right!

Am I missing something or is this a bug of the theme?

Kind regards!

RuvenThemes

Hello,

I can’t recreate the issue on my test server. Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

I am trying to create pages with Full Width (no widgets) and since I do not see that option in the “Theme options” section, I try to edit the newly created page and try to select that option within the “Template options section” by selecting “Full Width (without Sidebar)”.

It does save it but I still see the widget bar on published pages. Is this a glitch?

Default-user

Thanks I will try but what do I do with the homepage? That was already created and it shows the slider. If I create a new homepage how do I place the slider as it is right now?

I see no shortcodes on the homepage or any other feature that indicates how to insert a slider on the homepage?

Thanks…

RuvenThemes

When you create a new page as home page, please go to “Theme Options > Front Page” and select the page in the select menu in the field “Select Content Page” (all the way on the top) to set it up as front page to show the slider on it.

Default-user

You forgot to tell me to edit the settings as well but it worked in the end. Thanks.

For some reason the lightning bolt of shortcoes is not showing up on pages, posts or portfolio items in either text or visual.

RuvenThemes

To solve the problem, please update the theme to the newest version of the theme (1.5). Here are instructions: http://docs.ruventhemes.com/arcadia/#updating

lusis Purchased

How can I add a language selector to Info Bar? Im using WPML and everything I have tried, doesnt work. I have tried all the WPML custom options, but it seams that your theme, just doesnt support any type of language switcher in the InfoBar.

Default-user
lusis Purchased

Hello?

Default-user
lusis Purchased

Can I get an answer?

RuvenThemes

Hi Lusis,

Sorry I was not online over the weekend. Arcadia doesn’t support WPML out-of-the-box. I think there is a custom PHP code you can put into template files, so you can display the language switcher. Please look into the WPML help files or in their forum for details about that.

When you have the code, you’d have to add it to the function rvn_put_header_bar() in the file “Arcadia/lib/frontend/functions/functions.php” (line 913).

If you need help with that, I recommend Envato Studio: http://envatostudio.go2cloud.org/SH2M

Can i make portfolio items appear on pages that are not portfolio pages. Perhaps by using a shortcode or something.

RuvenThemes

Yes, you can use one of the “Entries” shortcodes to do that.

Default-user

The shortcode visual inserter (lightning bolt) doesn’t show up.

RuvenThemes

To solve the problem, please update the theme to the newest version of the theme (1.5). Here are instructions: docs.ruventhemes.com/arcadia/#updating

I purchased this theme last year and we recently got a message from google regarding malware on the site. Is there anything that can assist with removing the malware?

RuvenThemes

Sorry, but this is not a theme issue, but most likely connected to your server or a security vulnerability in a third party plugin.

Hi Ruven,

I’m considering putting up some ads on my website, but I want to place them on each side where the white areas are. How do I do that? I want to keep the full width of all the pages and fill in the remaining white areas on the sides with ads, just below the template color rectangle thing. Hope you understood, thanks!

RuvenThemes

Hello!

You’d have to create a child theme and add the code for the ads to the header.php and also add some CSS via “Theme Options > Layout” to position the ads. I suggest to get help from Envato Studio if you can’t do it yourself: http://envatostudio.go2cloud.org/SH2M

belmans Purchased

Hi Ruven,

I would like to know if the Arcadia Theme would keep being update? Thanks!

RuvenThemes

Hello!

Yes, I keep the theme updated to be compatible with new versions of WordPress.

Hi Ruven,

I bought your theme some years ago and I work very well with it. Unfortunately I have some problems with the tab shortcode now – I tried every other shortcode and all others are working very well. When I put the tab shortcode there are now tabs shown in the frontend. Do you have any idea??? Regards Yvonne

Default-user

Pls visit: Korfu-Exklusiv as you can see the toggles-shortcode is no problem… Only tabs make problems

RuvenThemes

Hi Yvonne,

There seems to be a plugin interfering with the themes styling. Something seems to automatically adds classes to the Tab-Group. Please try to deactivate your plugins to see if one of them is causing the issue.

Default-user

Hi,

you were right – now it works. Puh ;) Thanks a lot.

HOEXTRA Purchased

There is someting going wrong with one_half. By [one_half_last] it gives a error. They don’t go next to eachother. Wordpress / Theme doesn’t recognize the shorcode and see it as text.

What to do?

RuvenThemes

Hello!

I can’t recreate the error. On my test server it works just as intended. Maybe a third party plugin is interfering with the shortcodes. Please try to deactivate your plugins to see if one of them is causing the issue.

Default-user
HOEXTRA Purchased

I deactivated every third party plugin, but I’ve got still the same problem. Just check www.om-bewindvoering.nl . What to do??

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

For some reason the portfolio on site next page option is not working.

http://oloirinteriors.com/past-projects

It just goes to an error page rather than to the next page of portfolio items.

Can you help me fix?

RuvenThemes

Hello!

Please go to “Settings > Permalinks” an hit the “Save changes” button and see if it works then.

softime Purchased

Hi Ruven,

I bought and use the theme for some months and I wanted to ask if you plan to prepare a responsive version.

RuvenThemes

Hi,

It’s not planned to make Arcadia responsive, because it would almost take as long to edit the whole layout to get it responsive than to make a new theme.

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