Discussion on Arche - Architecture WordPress Responsive Theme

95 comments found

I’m interested in purchasing this theme for a construction site i’m going to build. I was wondering if in the portfolio section, there is a place for videos and/or youtube videos, etc?

Thanks, Tammi

CrunchPress

Greetings Tammi,

Sure we the portfolio supports videos. You can add link to YouTube in Portfolio and these videos will get displayed in lightbox.

Thank you.

Bought the theme a while ago and have issue this week !!

solved by the great team support ! 24h they solved everything for me, i had to do nothing. really appreciate

love it !! thx again

CrunchPress

Greetings!

Thank you so much for such wonderful feedback. It will inspire us to serve our customers even better.

Best Regards,

Hello,

i would like to remove the “OUR BLOG // real thoughts about architecture and beyond” + all the space reserved for this content,

i remove the post so now it look blank BUT the text still show, the black highlight too and i have an huge empty space as well

how can remove all this part please ?

Thank you

Default-user

haha ok never mind i found it !! it was so easy lol just had to go to the main page and remove the blog thing lol … this template is so easy to use that i completly missed out hahaha

CrunchPress

Glad you got it resolved it yourself :) Its certainly a very user friendly theme, our page builder and options panel make it a breeze to manage every aspect of your site.

Thank you.

Nice and clean. What js. effect You used on hover. The one with slow square effect?

Looks cool, would like to use it in one of my projects as well :)

RockWeb

Disregard my previous message, i got it ;)

CrunchPress

Hi,

Glad you got it resolved yourself :)

Thank you.

ohmycom Purchased

Awsome theme, tons of features and friendly to work with.

Applause for the support system and team.

A purchase that really woth it.

CrunchPress

Greetings OhMyCom!

Glad we have another extremely satisfied customer here. We’re so glad to be a part of your success. Thank you for the opportunity to help you :)

Again, Thank you very much for your amazing support! We have bought your theme already twice.

CrunchPress

Hello Digitolina,

Thank you so much for your feedback and trust in us. We are looking forward to provide you even better customer service in future.

Thank you.

Neso Purchased

Hi, for some reason dropdown in menu do not work OK, I can not click on second level … using latest version with Chrome ?

CrunchPress

Hello Neso,

Do you have tried that on demo? Navigation at demo appears to work fine for us here in Chrome.

If you have this issue at your install, please share its URL by opening a ticket at http://crunchpress.com/support

Thank you.

Hi,

I have one question before Purchase this theme. Does this theme come with deummy content? I want to create site like on your demo, so I need the demo content.

Regards

CrunchPress

Hello Sale13,

Sure this theme comes with dummy content. You can import this content with one click from theme options panel.

Thank you.

Hello friends! Why does not working Layer Slider? I am helping a friend set up a theme, the buyer have the purchase code.

I wrote to tech support, please contact me.
CrunchPress

Hello Dmitry,

It is our policy to provide support only to users who have verified their purchase. You can do this by copying the license code provided to you by Envato. In license file, it should be a number like,

Item Purchase Code: 00a26d60-fd14-4581-bc05-cd496f3b7d66

Here is a video, showing how you can get license code from your themeforeset.net account. https://vimeo.com/65215439

Add this license code when creating a ticket and we can answer all your support questions.

Thank you.

mikio1 Purchased

Hello Do you have style for RTL languages?

CrunchPress

Hi,

Sorry for a delayed response here. Sure, Arche supports RTL.

Thank you.

Default-user
mikio1 Purchased

This is not exactly true you have a lot of work on the subject

CrunchPress

Hello mikio1,

Sure we are willing to improve our product. If you have seen any issues, please open a ticket at http://crunchpress.com/support and share the information.

We will work these out for you.

Thank you.

Hello there,

I’d like to ask why the language didn’t change after I translated the PO file.

My WordPress language is Arabic, as it is defined in wp-config.php define(‘WPLANG’, ‘ar’);

I tried naming the PO and mo file as ar.po, arche-ar.po, crunchpress-ar.po And none of all this worked.

Thanks, Bilal

CrunchPress

Hello Bilal,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your WordPress admin login info so we can diagnose the issue and recommend you a solution for that.

Thank you.

Hello Again,

I would like to change the “View More’” in the Service-Widgets-2 to “Contact us”

just changing the text of the button but i can’t find it ??

Thank youuu and really Great theme and support !! as usual

Max

CrunchPress

Hello,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your WordPress site URL so we can provide you the codes to manage this.

Thank you.

Just had issue and contact the support !

really fast reply, answer everything clearly!

great theme ! great support !

Thank you !!

CrunchPress

Hi, Thanks for your feedback.
It will certainly inspire us to provide even better customer support :)

Best Regards,

Do you have a demo content for this theme ?

CrunchPress

Hi,

Sure, demo content is available with theme. You can setup your site as demo with just one click using ‘one click dummy data import’ feature.

Thank you.

pete_me_a Purchased

Hi I have just bought this and installed it ie i copied the archie folder. I am not able to install the dummy data so that it looks like the DEMO, ige the error message C Custom plugin not installed, please install it first.

There are no instructions on how to install the plugin. Please help. How do I do thi.

Default-user

Yes, but i have already emailed you with all the details and no reply. CAn you please help. Thank you.

CrunchPress

Hello Pete,

Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time. If you refresh your ticket (by posting a new update), it will go to the end of queue, so please do not refresh tickets if you want a fast response.

Thank you.

Default-user

Hi

But it has been more than 48 hours and i still dont have an answer to my question. I am also on GMT in London, UK. I am reall stuck niow as i promised my customer to deliver yesterday. Please let me know how to position the logo to the left as your DEMO.

I have emailed all the necessary information, user name passowrd etc.

please help.

by
by
by
by
by
by