417 comments found

I would like to buy this theme but need it for WP 3.6 – is there an update?

PamelaS

With WP3.7 the templates with a picture or slideshow background do not show up with the dark page image for the content.

PamelaS
PamelaS Purchased

I am getting some error messages each time I try and update a page. I have made no significant changes to the theme – and when I try to access support my password does not work. Can you help?

Designare

Hi PamelaS,

Yes we can help you. All the support for our themes is conduced to our support page, if you can’t access to it for some reason, please send us a email to designarethemes@gmail.com with your desired login. We will setup a account for you.

Best Regards

Ok I am having serious trouble with my text formatting NOTHING IS WORKING. The Visual text does not work at all. Nothing aligns, spacing is haywire. Does this have something to do with wordpress 3.6?

Designare

Hi Sailing_Summer,

Thanks for your purchase.

We tested the theme in wp 3.6 and it seems to work well.

Please post your question on our Support Forum and our support team will see what’s happening.

Best Regards

chelclane Purchased

How do I change the sub title on the hompage’s color and as well as testimonial’s author name color?

Designare

Hi chelclane,

Many thanks for your purchase.

Please post your question on our Support Forum and our support team will be happy to help you.

Best Regards

Hi There, In your features it says this theme is Mobile-Ready , are you implying that it can be viewed properly and clearly on hand held devices? Thanks.

Designare

Hi ryanhamilton,

Yes the theme are 100% ready for mobile devices. It don’t have a responsive design but it work normally.

Best Regards ;)

hello i’m interested in this theme, is it possible to have the menu bar at the bottom instead of the left side ? what about the 2nd language? is this necessarily Portuguese ?

thanks for your support. Have a great one !

Designare

Hi Gepetto38,

Thanks for your interest on our work ;)

Regarding your question.

1) No, unfortunatly the position of the menu is just on the left side.

2) The theme is 100% Compatible with the famous plugin WPML. So you can add how much languages you want in the theme.

Best Regards

artkolik Purchased

Hello,

How can i add Contact page? How can I active button like this: http://www.designarethemes.com/theme/?theme=architec-wp

What must i do?

Default-user
artkolik Purchased

And also how can i add background image?

Designare

Hi artkolik,

Many thanks for your purchase, we truly appreciate it!

To help you on this, please post your question on our Support Forum and our support team will be happy to help you ;)

Best Regards

Hello, I bought 1.7. How can I upgrade it to the newest available? Does it need a specific WP version?

Designare

Hi testadicactus,

Yes of course, you just need to download the theme again from your downloads zone, and replace all the old files for the newest. Don’t worry your contents are stored in the database.

No, normally the theme work well in WP 3+.

Regards ;)

Hello,

Thanks for this great template. I have enter the default text for the slogan text over slider in the interface options but it doesn’t work! Why? What is the problem? Can you help me please?

Sincerely.

Designare

Hi Farah_night,

Many thanks for your purchase, we truly appreciate it.

Please post your question on our Support Forum and our support team will see what’s happening.

Best Regards

Hello,

I have tried to register in your support forum but I have not received any email with my password and user. Now I can not connect to your forum and make my question. This is my email registration.

contacto@webyseo.es

The function that assigns a thumbnail in the pages of projects does not work, I’ve tried all the options listed in the support forum without success. I hope you can help me.

Regards

Designare

Hi Werlisa,

Many thanks for your purchase.

Sorry for the delay, but have you already received the password?

Regards

On my contact us page, I want to know how I can add a default wording for the Name and Email fields. Is there a page where I can edit and/or add text in the admin? Right now, the only default text in the 3 contact fields is “Your message”. Please let me know where I can edit this. Thank you.

Default-user

I updated my theme and solved the issue

Designare

Hi itsandy,

Many thanks for your purchase and sorry for the late reply.

For get a more effective support, please post your questions on our Support Forum and our support team will be happy to help you ;)

Best Regards

Hello.

1) can you turn off the feature of contact us on the top header?

2) can you have regular contact us, not drop down from top?

Designare

Hi kpxhkd,

Thanks for your interest on our work.

1) For now you don’t have that option in the Admin Panel, but our support team can help you with this ;)

2) Yes you can install the Contact Form 7 Plugin.

Best Regards

Hello, This is the link to the portfolio am working on: http://artaste.me/clients/lanouvelle/our-projects/ I have tried all the projects templates and none of the projects nor the categories appearing here, what have I missed?

I created new Categories, then added new projects and linked them to some of these categories. Then created a Our Projects page that has Portfolio + Quicksand template, Saved and nothing showed on the page, did I miss something?

Thank You Rony

Designare

Hi ronymattar,

Many thanks for your purchase, we truly appreciate it!

Please post your question on our Support Forum and our support team will see what’s happening.

Best Regards

hi. can you change the size and the ratio of the photo at the portfolio?

Designare

Hi kpxhkd,

Sorry but for now you can’t change the ratio of the images. We will pointing this in the list for future updates.

Best Regards

Congratulations on your template, very cool!

I’m adapting the template to the needs of my client and I find these problems:

1.We need all contact details are in Spanish, Address, Phone, Fax, Email.

2. I do not get align the logo with the slogan.

3. I do not have access to shortcodes how I can fix it? No button appears shortcodes.

4. How I can add to the site three languages??: English, Spanish and Russian? Should I install a plugin? Can I see the instruccions somwhere?

Thank you very much for your support,

Attached my page so you can see some of the errors as question 1 and 2.

Enhorabuena por la plantilla, very cool!

Estoy adaptando la plantilla a las necesidades de mi cliente y me encuentro con estos problemas:

- Necesitamos que todos los datos de contacto sean en español, Adress, Phone, Fax, Email…

-¿Qué debo hacer para que el logotipo quede exactamente alineado con el texto del título de página?

- No tengo acceso a los shortcodes ¿cómo puedo solucionarlo? No aparece ningún botón de shortcodes.

-¿Cómo puedo añadir tres idiomas a la web: inglés, español y ruso?

Gracias,

Adjunto mi página para que puedas ver algunos de los errores como la question 1 y 2.

Designare

Hi antonioisernia,

Many thanks for your purchase, we truly appreciate it!

If you don’t mind, please post your question on our Support Forum and our support team will be happy to help you.

Best Regards

Hello. I really like this template, very cool and functional.

But I have a question. I don’t why but the portfolio page doesn’t work. I didn’t get fix it. Could you help me?

thanks

Designare

Hi betolima77,

Many thanks for your purchase ;)

Please post your question on our Support Forum and our support team will see what’s happening. Provide us the link to your site and the login details (use the “Private” tag)

Best Regards

Default-user

Ok. but I need the new password for access the support forum. I requested the new password and I didn’t receive yet.

Designare

You already received it?

HELLO,

Our client need to ad 4 directions in the map. ¿How can do it? Is a little urgent to solve it soon.

Regards and thanks in advance, IO COM

Designare

Hi antonioisernia,

Many thanks for your purchase.

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will try to help you.

Best Regards

I got a litte trouble, i can edit code but i don’t know how to do this.

When i actualize one proyect, display one error message.

Warning: Invalid argument supplied for foreach() in /home/minfinit/public_html/creactivo/wp-content/themes/architec/functions/admin/thm_plaintext.php on line 130

Warning: Cannot modify header information – headers already sent by (output started at /home/minfinit/public_html/creactivo/wp-content/themes/architec/functions/admin/thm_plaintext.php:130) in /home/minfinit/public_html/creactivo/wp-admin/post.php on line 233

Warning: Cannot modify header information – headers already sent by (output started at /home/minfinit/public_html/creactivo/wp-content/themes/architec/functions/admin/thm_plaintext.php:130) in /home/minfinit/public_html/creactivo/wp-includes/pluggable.php on line 896

Thanks

Designare

Hi creactivojc,

Thanks for your purchase.

Yes there was really an issue there. It’s now fixed and the update is on the way.

Thanks for your patience.

Best Regards

Hello, how I can add to the site two languages?Should I install a plugin? Can I see the instructions somewhere? Many thanks Monika

Designare

Hi Monika,

Many thanks for your purchase.

In our live preview we use a free version of WPML plugin (just for themeforest elite users) you can buy a copy of that plugin here http://wpml.org/

If you need any help to setup it, please post your question here http://support.designarethemes.com and our support team (at monday) will be happy to help you ;)

Best Regards

Hi, your live preview isn’t showing any content in the portfolio’s. Hard to assess this for purchase when it isn’t complete/working?

Designare

Hi bish,

Sorry there was a issue in the theme related to the wpml plugin that is caused the issue in the portfolio pages. It’s now fixed, and we already make the update too.

Regards

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