Discussion on Arctic - Architecture & Creatives WordPress Theme

UmbrellaStudios

UmbrellaStudios supports this item

Supported

645 comments found.

dracosu

dracosu Purchased

Hello,

I am having some issues with this theme. After I upload it there is no menu style (have already tried reinstalling/redownloading the theme). I have tried it both on WP 4.2.2 and 4.2.4. Moreover, when I try the “One Click Demo Install”, the website is all messed up and it returns “Failed to import Media “berger-fohr-lexfa fa-02”.

Thank you!

Hi

To make your site just like our demo open a ticket at s.umbrella.al and leave up there your site logins as well.

As for the menu, go to Appearance – menu and create a menu at least.

Kind Regards

rickneal

rickneal Purchased

How do you change your password and email once signed in to the support page? I can’t find that info anywhere…

Hi

Please use this URL to reset your password : http://support.umbrella.al/new/wp-login.php?action=lostpassword

Kind Regards

Contact form is not working i cant send messages ┬┐how can i check the outgoing mails?

Hi

We will continue this at our support forum.

Kind Regards

Hello, is it possible to have the social icons always visible? Without having to hover on the thumb? Thanks in advance.

Hi,

Go to Options > Custom CSS and paste this code

a.social_network.animated.fadeOutDown {
    -webkit-animation-name: none;
    -moz-animation-name:  none;
    -o-animation-name:  none;
    animation-name:  none;
}

Hi there, I hope you guys at the support team are having a great day I have a question regarding some tech aspects of your template.. how much space on disk and other technnical aspects does this template need regarding web hosting / tools in order to work fine and have an optimial performance.. specially on mobile devices. We want to make sure our hosting plan will meet the techinial requirements before buying it. Thank you so much Looking forward to ear from you Ulises

Hi

Arctic by itself has 12MB including all scripts, images and the framework.

WordPress takes about 21MB.

The rest of the disk space is Image which you upload and it depends on you and the WordPress database.

As for the server resources 512MB of Ram with 2GHz CPU using WP Super Cache would make Arctic run just fine.

Kind Regards

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