278 comments found

toviq Purchased

hi.. how to add images into translated product pages? i using wpml plugin..and works with all pages except products page (images) need more info please thank you

Default-user
toviq Purchased

i have make question in your forum about this issue,but nobody responding me..(9 oot and now is 11 oct) can you help fix it please? the featured images on translated product pages is not appear..please help

ait
ait Author

Sorry for that, I’ve forwarded your message to our support staff, they’ll have a look at it asap. Thanks.

Default-user
toviq Purchased

ok..i’ll be waiting for your respond about this issue..thanks

I notice the h2 and h2 etc are not translating. Is there a special process to allow them to be translated?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hello, I just bought the theme: that’s great!!! I was wondering if it’s possible to set the frames and boxes width by my own…thanks Francesco

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I have a problem with the theme, when I put in a one-page modal window, the first time I click I will have him well, but if I close the modal and I give back to the modal load, but I’ll be with the modal whole web. I hope a solution. thanks

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I am considering purchasing one of your themes – there are three Rounders, Fairytale and Arctica that all have features I really like, but each is missing a feature I want specifically. Is it possible to add the Rounders Sidebar effect (where the sidebar gets larger on hover) to another theme? Or take the Fairytale menu styling and add it to one of the others? Or the really nice little animated boxes and the footer display on Arctica and add it to one of the others?

ait

Thanks for your message. You can implement this yourself in Custom css file or by creating child theme. All effects are done using CSS3.

Having issues with my site displaying properly in chrome… I changed the heading font to a google font and now it is showing up 1/2 cut off and garbled. Did something happen to the theme’s compatibility in chrome? http://ca.mmtcwebsite.net/products/

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Has this this Artica theme been tested with Wordpress v 3.7.1 ?

ait

Hi,

Sure, feel free to upgrade.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hope this is an easy one… in the WYSIWIG editor, there is a quick button for “superscript” – I designate a number as such and it does not appear to have this designation when examining the front end.

Is there an easy fix or something I am missing?

Default-user

I cant get sup /sup to appear here either.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I created a drop down menu and then a menu that pulls up to the right (3rd tier) When viewing in IE10, when transitioning (moving the mouse) from drop down to the menu to the right… the entire menu disappears too quickly. Is there a way to delay this action? or not make it that sensitive?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I just purchased the theme, but can’t find the background image of the water at surface level (used in the demo) anywhere. Was this image not included for a reason? It was one of the main reasons I bought the template and now I feel misled. Please correct me if I’m wrong.

ait

Hi,

Images used on our demo site are proprietary images and we cannot resell them. You can upload any image you like via admin panel.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Qick question: i love the theme, but i do not like the image popup / lightbox / js things it uses for the wp galleries.

Ive installed Jetpack and activated the Jetpack carousel, because i like that one a lot more. But now when you click on an photo, it opens the photo in the arctica lightbox AND in the jetpack carousel at the same time. How can i deactivate the arctica lightbox popup thingy?

Thanks in advance!

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Lovely theme indeed. One question: In live preview in blog page, you have share button, but when you try to share it’s linked to the latest or random blog post. For example I try to share blog “Ice climbing”, but on facebook page shared post is some other blog, with picture of one book? Is it normal behavior?

ait

Thanks for the message, we’ll have a look at it.

Default-user

Now it works great :). One more question: what is the average time of page load? Did you check Google Analytic? It seems a little bit slow on my PC…

ait

If you install the theme on a server it’ll be faster. It also depends how old the PC is as there are some javascript driven elements.

is the gallery a plugin?

ait

Gallery is not a plugin, it’s Wordpress gallery and our Portfolio custom type.

is the gallery a plugin

ait

Gallery is not a plugin, it’s Wordpress gallery and our Portfolio custom type.

Upgraded wordpress and the theme has broken, here is the error.

Fatal error: Call to a member function options() on a non-object in /home/content/11/9212511/html/wp-content/themes/arctica/ait-cache/_Nette.FileTemplate/_Templates.main-homepage.php-ae80fc0d8d11f04680fc2fb004ac1cda.php on line 48

Please help?

ait

Sorry I’m not by the PC 24 hours a day. We have have a team of support guys that take care about support forum 7 days a week. Unfortunately they don’t have access to themeforest discussions here.

Default-user

The link you gave me says this: Page Not Found The page you requested could not be found. It is possible that the address is incorrect, or that the page no longer exists. Please use a search engine to find what you are looking for.

error 404

ait

Sorry for the wrong link, please use the following one: http://support.ait-themes.com/sign/register

Thinking of purchasing this theme to used with a used furniture store can you answer the following please:

1. Will it be easy for someone to upload pictures of new items for sale on a daily basis.

2. Can you create gallery pages for different categories/pages example, sofas, tables, chairs, etc with each have a way to post pictures of different items.

ait
ait Author

Theme includes portfolio, it can be maintained by registered user. Thanks.

Thinking of purchasing this theme to used with a used furniture store can you answer the following please:

1. Will it be easy for someone to upload pictures of new items for sale on a daily basis.

2. Can you create gallery pages for different categories/pages example, sofas, tables, chairs, etc with each have a way to post pictures of different items.

ait
ait Author

Theme includes portfolio, it can be maintained by registered user. Thanks.

Thinking of purchasing this theme to used with a used furniture store can you answer the following please:

1. Will it be easy for someone to upload pictures of new items for sale on a daily basis.

2. Can you create gallery pages for different categories/pages example, sofas, tables, chairs, etc with each have a way to post pictures of different items.

ait
ait Author

Theme includes portfolio, it can be maintained by registered user. Thanks.

Just bought the theme, and wanted to load a demo of it, and build my site from there. But what I get after installing the theme is a bare skin with no content and just one sample page. All the icons, all the nice pictures and even the pinguins are gone. Thats why we bought it. Loved the little pinguins jumping around. Is that not included in the package?

Is there a way to load a demo site, and work it from there?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hello,

nice theme. Is it running wp 3.8?

ait
ait Author

You can upgrade no problems.

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