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@BN1337 there is is discussion on the support forum about very Slow Speeds, been there a month & AIT hasn’t helped, here is the thread:http://support.ait-themes.com/discussion/3252/serious-performance-problems-13-seconds-to-load-pages-?Sort=date#Item_1
With some tips of other users I’ve managed to cut my load time down from 11 seconds, to 7 seconds, now down to 3.7 seconds. My admin side is a bit slow though, still troubleshooting that.
hi, just to know if the icon menu like “try it now” “save the time” “our features” can link to specific page or other website or video in youtube. It is possible to link each icon to a specifi page just by using a link?
Yes that’s possible to set it up via admin panel. Thanks.
how come the long page and others don’t seem to be responsive on my iphone?
Longpage Wordpress theme is not responsive. You’re actually posting to Arctica theme discussions. Arctica is adapting to mobile screens. Thanks.
sorry… I clicked on the portfolio page and thought that was page type…. can i add a video to the slider?
Sorry video in slider is not supported. Thanks.
I can’t install the theme via WordPress wizard (uploading zip file). An error stop the theme installing process.
If I upload and uncompress the zip file manually I can see the theme in the Theme section of WordPress but without Preview (only gray box) and the website response with with error/bad theme (seem that CSS is missing)... You can see the theme in action here: http://www.puntalance.it/cms/
What I can do?
Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com
You support forum account will be generated automatically.
Where do I find the 1.17 update
Please click on Downloads tab, you can download the newest copy there.
Is it possible to make the height of the homepage slider smaller then what it shows in the demo?
Sure no problem, it just depends on images you upload to it. Thanks.
Can inner pages have a slider like the home page?
Yes no problem, you can set different slides on any page. Thanks.
I need desactivate responsive version, can you help me?
The slider, testimonials and icons are on every page by default. Is there a way to set them off by default? As I would only like them to appear on the home page.
Can you please provide the Font art you use for ARCTICA ?
Would be cool to know because this was also a reason for us to buy it.
Now it is only a picture inside the PSD !
Logo is “Nordic”, subtitles are “Swis721 Condensed”.
I just downloaded this last night. I have tried uploading it into my themes, and every time I did, I got a blank white screen. I have the latest version of Wordpress installed. It just breaks my site. Any ideas?
Like the theme, especially the Revolution slider, but in your demo, the slider doesn’t work for smartphones. Not the revolution hoped for. Is there a technical reason why the slider stops when viewed from a smartphone?
We’ve built in a functionality were you can upload a static image that will be used instead of slider on mobile devices with small screens. You don’t have to upload that image and the slider will resize to small screen. Thanks.
Is it possible to import and activate the demo version?
Sorry, found it!
Demo content XML is included in the package. It does not include revolution slider export though as it’ no point really as all images are proprietary and we cannot resell them.
Found it but doesnt really work fully with the import. Just some of the content shows up before I get following message “504 Gateway Time-out”.
Please post to our support forum, our developer will have a look at your issues. It looks like timeout while uploading XML or downloading images. Thanks.
A couple of more questions.
Hi! one question before the purchase:
is it allowed to disable the “Copyright by AIT -Themes” in the footer?
Yes of course. Thanks.
Thank you for this marvellous them (if only I could use it).
When I try to access to the theme (wpc-content/themes/arctica) on my website, I keep getting 403 forbidden errors.
Each other template works well, and I checked out that all the permissions are good.
Could you please help me in order to solve this problem?
What Gallery used?
I need to showcase music files on my site with album covers is there anything i can use within the theme to do that or do you recommend a plugin that works well with the theme?
You can use portfolio section for that.
Hi ait, this is a great theme !!! html5 files for this theme after purchase are included in order to be able to work with asp.net?
Thanks for the message. It’s a wordpress only theme, there are no standalone html templates included.
Will the new slider (Slider Revolution) go full-width in the Arctica Theme?
Slider is fixed to 1024px, it won’t go to full browser width.
I have it installed and it conflicts with Gravity Forms…. Any reasons why this is happening? I have searched your Support Forum and found nothing.. Only a message from you guys saying that YOUR SUPPORT is only for installation and set up.. If this cant be fixed I gotta be honest I’ll be opening a complaint with themforest. After years of working with WP and hundreds of themes this is the first time I see something like this happening. Thanks already
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