278 comments found

stwari Purchased

Hi The Revolution Slider is already updated to Version 2.2.4 Release Date: 02.02.2013, But in the theme it is 2.1.7. could you please provide the latest version.

ait
ait Author

Hi,

Do you have the latest theme version?

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

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Thanks

stwari Purchased

Hii Where the Revolution Slider Documentation. Can you please provide it.

Thanks :)

Hiya !

Nice theme !

Just a question : does it use timthumb ?

Thanks !

ait
ait Author

Yes theme uses timthumb. Thanks.

stwari Purchased

Hii

Need Help

How to open the portfolio links on a new tab ?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

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Thanks

Hello, I’ve just bought the theme and was trying to install it onto my wordpress account. I’ve tried the usual way by uploading via the dashboard. But once it’s all uploaded it won’t install. I tried the other way of uploading and extracting via my cpanel file manager. Just extracting as it is tells me the stylesheet is missing. So I tried going in to the WP folder and extracting the latest version, still CSS missing. Finally grabbed the css from another folder and and copied it into the extracted WP folder. Finally the theme is recognized as installed without errors, but once activated I get an error message saying: The website encountered an error while retrieving http://transportyourbike.co.uk/wp-admin/themes.php?activated=true. It may be down for maintenance or configured incorrectly.

Some help please! I could give you temporary access to try out the installation perhaps? Very keen to get this resolved.

Thanks!

Cheers Selma

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

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A customer of mine bought this theme because it looks very nice and has a lot of cool features. It has worked well for the most part. There are several CSS bugs, but nothing someone who knows how to do DOM and CSS inspection can’t clean up. However, despite all of the nice features in the theme, it is built on a complex framework and is not easily customized from a developer standpoint. For instance, if you think you can go in and copy a given template.php page and modify it to expand the theme functionality, better think again. The entire template is rendered via custom functions defined in the framework, making it time consuming and nearly impossible to decipher the workflow without cracking open the framework and basically doing a discovery on a custom web application. If you have ever used a 3rd party WP framework, you would know that there are at least hooks for adding your own code… this has all of the complexity and none of the flexibility of a flexible framework like GENESIS or WOO. I would give this theme 2 stars from a novice standpoint (trouble for someone with no css/html skills to fix repsponsive bugs etc.), 3 stars from a designer standpoint (someone css skills, but not looking to expand the theme), and 1 star from a developer standpoint (a developer looking to expand the theme with custom loops, taxonomies/post types, anything like that is going to be disappointed with the programming approach used on this theme).

Hello Team, Can you tell me about : Are the theme support Arabic language? (RTL & alig content from right to left) or that need some customization?

waiting your reply as soon as Hossam

ait
ait Author

Sorry we have no experience with RTL websites. Please contact a local web designer to do what is needed. Thanks.

Hello Team, Can you tell me about : 1- Are the theme support Arabic language? (RTL & alig content from right to left) or that need some customization? 2- About the subscribe in newsletter section on home page are that work and save the data in admin after install the open cart them or need also customization or module to make it work?

waiting your reply as soon as Hossam

jjongar2 Purchased

Installation Error Please tell us why?

Warning: mkdir() [function.mkdir]: Permission denied in /free/home/kolonds/html/wordpress/wp-content/themes/arctica/AIT/Framework/Libs/Nette/nette.min.inc on line 8429

ait
ait Author

Hi,

Please check your hosting permissions.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

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Thanks

Hello,

I have had this theme for a long time now and haven’t had any problems until now.

The issue is with picture thumbnails and has broken on the February update. I re-uploaded the images and even tried uploading new ones, however the website will not display the images on the actual page. When clicked to enlarge, the images display correctly. Here is a link to an example of the gallery: http://www.plymouthshorestore.co.uk/gallery/

Please help!

Thanks a lot

Eliot :)

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

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Thanks

Hi, very nice theme. My client would like a homepage to “enter” the site before getting to it. Is this possible to create a front page without the header and other details, displaying only a logo and “enter” visual that we would create? Thank you.

ait
ait Author

Thanks for the message. Theme does not support that natively, but I’m sure there’ll be a plugin for that.

Default-user

Ok thank you. Is there an ‘under construction’ page?

ait
ait Author

You’ll find plugins for under construction page as well. It’s not included directly in the theme. Thanks.

Debut Purchased

Same problem as above, can’t get passed the install!!! Used the updated file (2.18) etc and still no good!! Frustrating to say the least!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

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Thanks

Nice Theme and thanks to Ivan for helping so quickly and efficiently on a specific issue.

Lorenzo Surf and Bike

ait
ait Author

Thank you, feel free to share your website with us and apply to showcase competition :)

just few questions about this theme I’m interested in:

1) Mobile theme demo shows an alignment error in the lower part. It has been fixed in the final version? 2) Does the theme works with any tablet and resolution? (mini ipad, ipad, etc) 3) WPML is available with the theme or is it just compatible?

Thanks

ait
ait Author

Thanks for the message. We’ll have a look at footer and release an update. Theme will adapt to mobile screens, it’ll stay the same on tablets. WPML is not included in the theme, you need to purchase it separately. Thanks.

blik Purchased

Hi,

I’ve set correct permissions, followed instructions and tried many times, but no way to see featured image in portfolio items and also portfolio is not working working. Can you help please where I can send you a link to the website? Thank you

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Does this work with WooCommerce 1.4.2 only and not the latest version? Just curios as I was going to play with that on my website but I wanted to make sure I use the right WooCommerce.

Thanks this is a great theme :)

Brad

ait
ait Author

Hi,

Yes WooCommerce will work with this theme.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Demo not working anymore on IE9 (was working until wednesday):

Gallery not working anymore; demo menu on the left not working anymore.

ait
ait Author

Thanks for spotting that, we’ll fix it ASAP. Sorry for that.

Hey guys 2 months ago I looked this theme and the slider feature really impact my vision, now I am ready to buy it; but I cannot preview the slider on any browser or mobile device. It’s this a broken feature or the original file really works? Let me know asap, I ‘am looking forward to buy the theme.

Thanks.

ait
ait Author

Thanks for the message. jQuery update broke the slider. We’ll fix it ASAP.

Default-user

Nice:) everything looks great now! but the live preview on the IPhone for some reason the revolution slider is not working. Please let me know if this is just temporally. I am willing to buy this theme; but i need to make sure I do the right thing.

Thanks.

ait
ait Author

Revolution slider is replaced with static image, that’s actually a feature we implemented. If you don’t load a static image, revolution slider will stay there and adapt to small screen as usual. Thanks.

Hi,

Is it possible to remove the settings tab that is displayed in the right hand side of the webpage? Is there a setting to remove it once the website is published live?

Thanks. Eric

ait
ait Author

Yes sure, this is just for demonstration purposes. Thanks.

Hi .. what a great theme .. looking forward to using it!

please can I ask .. is it possible to use post shortcode that outputs blog posts in the same layout as the blog page, i.e 2 or 3 columns of medium sized thumbnail with date tag & description excerpt underneath?

I’m finding the post shortcode I’ve tried is just a single vertical column with small thumbnails & wrapped text.

Ideally I would like to have several pages with the blog page style set to different post categories. Is that possible?

thanks, nick

ait
ait Author

Hi,

Blog shortcode is meant to be used just to display few recent posts, it won’t replicate the blog page.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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