270 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, i can not find code for drop down menu. drop down menu present in “chortcodes” – “Listes”

Thanks

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

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Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Sorry, i mean “expand line” or “drop-down line” on which is written “show the code”

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Finally its ok ))

[frame bgcolor=”#f2f2f2” version=”light” closed=”yes” opentext=”Show the Code”] here your hidden text… [/frame]

ait

Please post to our support forum, our support staff don’t have access to themeforest discussions here. Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands
  • Referred between 1 and 9 users

Hi,

The tweets don’t show up anymore. Does someone have the same problem?

http://www.reistips-gotthardtunnel.nl
ait

Twitter have changed their API, we will be releasing update tomorrow. Thanks.

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years
ALCs Purchased

Hi, I am just wonder how can I change the speed of the Anything Slider? It seems pretty on fading in and out.

Please help

Thanks!

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Love the theme – two questions:

1. Is there a way to put custom text (or a widgit area) where the social icons currently appear in the header?

2. Also, Phone number in the upper right nav bar… can I make it bolder and change color and possibly clickable with a mobile device?

Thank you so much ~ Charlie

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi, Where can I download Revolution Slider sample xml or txt

Thanks

ait
ait Author

Hi,

Revolution slider export is not included as we cannot resell images that are displayed on our demo site.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Good morning, I can not understand how come when I view the website from smartphones I have this blue background should be white, http://imageshack.us/photo/my-images/6/hs3o.png/ I tried to do the ticket request for help but I do not recognize my license. Thanks for the help Richard
ait
ait Author

Hi,

Please send me your item purchase code via PM, I’ll check it.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Please tell me how to remove this,,,,,,,,,,,

http://screencast.com/t/1kQtgFnmKxt3

Thanks!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

emailmaribel

You always reply faster here. It takes day to respond to the support forum. I just need to remove that. That is pertaining to Ait Themes, not necessary to have on a clients website. Anyway, I posted on the support forum too.

emailmaribel

Could you please reply to my message on the support forum? Your replied to the message on this forum and indicated to submit support to the forum but you never reply on the support forum….....

Therefore, is that the support you offer for your themes?

I have 2 OPEN support forum tickets. Please reply.

ait
ait Author

I can see your messages, our support staff will look at them soon. We work Monday to Friday only usually during office hours. We’re based in Europe. Sorry for the delay. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Could you please reply to my message on the support forum? Your replied to the message on this forum and indicated to submit support to the forum but you never reply on the support forum….....

Therefore, is that the support you offer for your themes?

I have 2 OPEN support forum tickets. Please reply.

ait
ait Author

I’ve forwarded your messages to our support staff, they’ll have a look at them ASAP. Please note that we’re based in Europe, we just started our workday ;)

  • Exclusive Author
  • United Kingdom
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Can someone please share a link to a site where this theme is in actual use. Thanks!

ait
ait Author

Please check our Facebook page, we have a showcase gallery there :) Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’m looking for a shopping cart “plugin” for WordPress that will work in between your theme and a payment gateway or e-commerce provider. I am in the process of looking at providers now.

As a Hostel/Lodge we only have one product, so it should be a fairly straight forward click through. Basically, I would like to have a reservations form that uses a buy button or cart to make a payment to secure the reservation.

Sorry I’m really a newbie when it comes to this… Do you have any suggestions?

Thanks

ait
ait Author

Hi,

You can use WooCommerce with Arctica theme or maybe Booking Calendar plugin will be OK for you.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

How do you have the post pages paginate? (It would seem that the shortcode has a the ability to add the number of of posts you wish to display) Example 1-2-3-4-5 older – newer ect.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hi, Do you offert template setup services? I bought the theme and i have many setup problems.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Exclusive Author
  • India
  • Has been a member for 2-3 years

Revolution Slider is already updated to V 3.0.93 but with the theme is V 2.3.91. Please provide the latest one.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
karenvn Purchased

The Twitter widget does not work. It seems to be missing the input for 2 of the 4 required fields… Please advise on how to get it to work.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 3-4 years

Hi I’m only familiar working with Magento ecommerce, but I have a project for a service I want to sell and I found this Wordpress theme to be quite suitable. However, can you explain to me how I should integrate an ordering page with payment option in this template? I mean, it should not be as a product you put into a basket, but rather as a one page check out when ordering the service. Ideally as a Wordpress/Magento integration using the design of this theme all way through Frontend.

Please let me know how this can be accomplished

Thank you

ait
ait Author

Thanks for your message. Theme is compatible with WooCommerce plugin, you can use it no problem. You can read more about WooCommerce on the following url: http://www.woothemes.com/woocommerce/

JoakimHansen

Okay I understand, so the WooCommerce plugin will handle order placement, payments etc.

Will I have to use another template for the WooCommerce ordering page, or can I use this Arctica Theme for a WooCommerce frontend page as well? As I described, I’m not looking to build a webshop, I want to use the Arctica theme for the entire website, and then only need a solution for an ordering page where customer pays for the service I offer. A web form where the customer adds some different information, pays with credit card and that’s basically it.

Let me know

Thanks

ait
ait Author

You can use Arctica + Woocommerce, plugin will work OK. But it’s not a dedicated ecommerce theme, some shop bits will require styling. Thanks.

  • Bought between 500 and 999 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
Snerp Purchased

How do you change the fonts?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’d like to eliminate/control the padding around the logo in the header – can you offer some code/way/custom css of narrowing it down? Thank you.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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