270 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

How could I update to the last version with the fix? Do I simple re-install the theme?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, this is a pre-sale question. Does this theme work with woocommerce? Thank you

ait
ait Author

Theme works with WooCommerce, you can install the plugin. There are no special styles though.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Italy

Broken on iPad portrait mode (horizontal scroll). Not retina. See up a clean version of the theme installed here: www.digitpro.it/wordpress

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i would like to know, if it is possible to make a “behance” icon to be added to the list of social media icons(f.e instagram,facebook,linkedin,google+), that is availible for adding to the web site homepage ?

Thanks in advance

ait
ait Author

Sorry behance icon is not included, but you can upload your own icons if you like. Thanks.

Default-user

i will appreciate,if you say,how I can make it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, i purchased theme, have a problem with slider height.

On local server is ok, but on the hosting there some bug, slider height 12px http://detailing.dp.ua/

How to fix it?

Default-user

AIT themes admin-Header-Header Slider save the same parameters fix problem

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Does this theme support buddypress?

ait
ait Author

Sorry theme does not support buddypress.

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years
webacom Purchased

We are building a website for a client and we are using the free version of the Nimble3 portfolio gallery to replace the built in theme http://preview.ait-themes.com/arctica/wp1/ gallery as we really like the navigation ability on the plugin, which the theme does not provide.

We are using Wordpress 3.8.1 and have found that the free plugin is creating issues with being able to use the editor on the visual tab (it simply disappears) nor can we edit the content on the page from the visual tab. This challenge did not occur until after we installed and began using the Nimble Portfolio plugin. All editing of the page must be done from the text tab, which is not something we can allow for our client as a quirk they have to deal with.

I can provide a screenshot of one of the pages affected. I did also try just creating a brand new page, but it still opened without the visual editor in place and I went through all the settings on wordpress to ensure all options were correctly set. We are also at administrator level permissions for the site.

Is this a known issue with the Arctic Theme/Nimble3 free version of the portfolio plugin and simply purchasing the paid version will fix this or is there another issue that could potentially be causing this challenge?

I attempted to contact wp@nimble3.com via email, but it has now been a full week with no response so I am hoping you can possibly help us resolve this. Please let me know as we are in the final phases of development and the client is getting very excited to see the launch as he will soon be in his busy season.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
TimCoyle Purchased

This is a decent theme but the support is HORRIBLE. You post on the support forum and it takes them FOREVER to respond. When they do there general response is an arrogant, “Hire someone to fix it”. If support is an issue for you DO NOT BUY!

ait
ait Author

Sorry to hear that. We go through support questions several times a day. We’re based in Europe, CET time applies.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Malaysia

Hey! i wanted to know, can i customize the contact form? such as, add or remove field, change the fields title?

Hope can hear from you shortly

Thks :)

ait
ait Author

Hey, thanks for your message. You can customize the form no problem. Theme uses Contact Form 7 plugin that is really easy to use.

Default-user

ic. Thks for your reply :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Awesome theme! I have two questions though:

1) The frontpage is not fully responsive on my phone. It seems to be the slider messing it up (LG G2, Google Chrome). Is this a known problem/can it be fixed?

2) The top menu bar “drags” all the way to the right. It doesnt stop over the RSS icon as it should.

You can see both bugs here: Mobile bug: http://imgur.com/l4QUhcn&3Pem8Hv#1 Bar bug: http://imgur.com/l4QUhcn&3Pem8Hv#0

ait
ait Author

Thanks for the message. Didn’t spot that to be honest. We’ll fix it asap and release an update.

Default-user

Sounds great. Ill be buying this theme then!

ait
ait Author

Issue is fixed now, update was sent to themeforest for approval. Thanks.

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