270 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ryanse Purchased

Hi there!

I would like to edit a piece of your theme but am having trouble doing so! I would like to edit the top slider images section, to make it a little smaller. I cannot find the code anywhere to do so! Where about’s is the code located to edit the size of the top slider images div (if it is a div), or what’s the best way to go about it? at the moment the slider image section is taking up more than half the screen on my site, so naturally i’d like to make it a little smaller so you can see some content on first visit.

Thankyou!

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ryanse Purchased

Hi ait, i have sent 2 “Support Forum Request” nothing back, can you please either supply me access to the support for or provide some email assistance with this theme issue.

Thanks

ait
ait Author

Sorry for that, account is created now, please check your email.

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
BC03 Purchased

Hi, I have just installed this theme and have 3 questions if you could please answer them here (as opposed to an external forum) seeing as though I purchased it through Themeforest:

1) I am getting an error from the Twitter Widget – Deprecated: Function split() is deprecated in /home//public_html//wp-includes/rss.php on line 103

Any Idea how to fix this?

2) Is there a way to only have the icon menu appear on the homepage, and not on the internal pages? I see there is an option to turn off the testimonials but not the icon menu? Even when I click category “None” on the individual page it still appears.

3) Is there a way to disable to mobile version? And display the full website on mobile devices?

Many thanks in advance :)

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
erezL Purchased

Hey thanks for the wonderful theme! I could not find the file protocol from which I can translate the theme. I would love to know where he is… Thank you.

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Sold between 100 and 1 000 dollars
  • Has been a member for 2-3 years
  • Belgium
  • Exclusive Author
  • Bought between 100 and 499 items
  • Referred between 1 and 9 users

Very nice theme! Love it!

ait
ait Author

Thank you! ;)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Nice theme but it is NOT responsive, at least it is not responsive down to mobile sizes. Is this an error?

ait
ait Author

Just two widths are styled, desktop and mobile version. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Is there an option in the admin area to make this theme non-responsive? (or some simple code changes) If purchased I’m going to be using it for ecommerce, and not sure how well my own product page templates would look in a responsive theme…

ait
ait Author

Yes, just it’s just a question of removing reference to responsive.css file from the header. 5 seconds fix. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
leoweb Purchased

I purchased this theme and have been trying to get various parts to work correctly for over a week. Just too many issues. I need to buy a different theme for my project. How do I get a refund?

ait
ait Author

Hi,

Have you tried to contact our support staff to help you with your issues?

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Pakistan

Hello

I purchsed this theme. after importing xml some settings were still not like theme displayed here in site. please update your xml according to theme in display. Secondly i want remove left slider. which has color etc options please guide how can id remove those

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Pakistan

Hello

I purchsed this theme. after importing xml some settings were still not like theme displayed here in site. please update your xml according to theme in display. Secondly i want remove left slider. which has color etc options please guide how can id remove those

Thank you

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Love the theme! 1. how do i delete the options panel that appears on the left hand side of the browser. 2. how do i delete ‘leave a reply’ box on the bottom of the pages Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Canada

Hey bud, great theme!. This is one of first few WP designs so i’m a having a couple minor issues I need your help with.

1. The desktop version is great, and I designed a nice background for it however for some reason when viewed on a mobile phone the background becomes a blank bright blue background and the image doesn’t show. I changed the default background color in the settings to no color..but shazam, blue re-appears, and does not mesh with the site design.

2. The photo albums when loaded on an ipad apparently have an issue. The thumbnails show nothing initially..like blank, however when clicked the image appears as it’s supposed in it’s larger version.

Hopefully you can help, Here is the site: www.isaadventures.com

Thanks a bunch!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

Your support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
studio Purchased

I like this theme!!! I thought I would have many questions, but have been able to figure out all setup. Haven’t tackled the woocommerce plugin or home page, but all in all a great theme!

ait
ait Author

Thanks :-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I’m interested in buying this theme but 1 thing is not clear: Is it possible to post an album/gallery as a user in the blog? Or the blog only supports normal articles?

ait
ait Author

Hi,

there are a standard wordpress blog posts so you can use the wysiwyg editor and place the standard wp gallery or any shortcodes into the content of the post. There are no other special features for adding albums or galleries into the posts.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi i LOVE the look of this theme – i was just wondering if it’s easy enough to implement a shopping cart / e-commerce into this theme? Cheers.

ait
ait Author

Thanks for your message, both Jigoshop and Woocommerce will work with this theme, you might amend some styles, but all should work OK.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

ok great – thank you. which one do you recommend? it’s not for a high volume store so to speak.

ait
ait Author

It’s really up to you, but have a look at woocommerce for example :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi…I’m looking to purchase this theme and use it for a travel company website. We’ll be making two websites – one in English and one in Hebrew. Without using WPML , does your site support RTL (do you provide RTL css)??

Thanks for your help!

ait
ait Author

Sorry we don’t have experience with RTL . Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

Does Arctica have unlimited sidebars? If not, how many different sidebars can be used?

Regards, CAM

ait
ait Author

There are 4 different sidebars: homepage, subpage, blog and blog post.

You can use for example widget logic plugin if you need different sidebars on different pages for example. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
davkrev Purchased

Is there any way to not display the background image behind the logo and social media icons but still around the other areas of the theme where it currently displays?

ait
ait Author

Hi,

Sorry, there is no feature for that. But you can modify the background of the div#header by “Custom CSS ” interface in Appearances.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

It would be nice if this theme included a toggle shortcode.

Default-user
Cybjorg Purchased

No, like this one: http://themes.codehunk.me/wp/infringe/shortcodes/accordions-toggles/

A toggle is different than an accordion.

ait
ait Author

Hi,

thanks for the suggestion, I will consult it with our developer’s team but I’m afraid this feature will be available right to our next themes.

Thanks.

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