270 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Cybjorg Purchased

Is there any way to add custom @fontface fonts to the list of available theme fonts?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
Cybjorg Purchased

Or I could just switch to another theme. This theme is beautiful but overly complicated with not enough means for customization. I’m requesting a refund. 1-star rating.

ait
ait Author

Sorry to hear that. I’m not sure what you mean by overly complicated. Even HTML and PHP codes are separated to make changes easier. CSS is nicely documented and our support staff is happy to point you if you cannot find something. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

This theme looks great! Just one question before I buy it: do you have more icons available besides the ones in the preview (cf. for ‘try it now’, ‘save the time’...)?

Thanks!

ait
ait Author

PSD file is included you can create what you need. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jono Purchased

I’m getting no help on your support forum. No one even replies.?

I need to know 2 things

1. How can i HIDE the icon menu? 2. Where can i setup the SLIDER ( 2 parts to this, upload images for each one and change the text for each one? )

Please help I purchased this in good faith and don’t appear to be getting replies on your forum

Kindly

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jono Purchased

There is a problem on the slider with the TEXT

When i change one of the sliders link color. It changes a different slider. When I change the others it changes a different one. Something is messed up badly

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jono Purchased

DO NOT BE FOOLED BY ITS GOOD LOOKS … IT DOES NOT WORK and they have a support forum FULL of questions being asked about why things dont work. Its full of bugs. I have requested a refund from themeforest as dross like this should not be put on here

ait
ait Author

I can see that our developer is already communicating with you on our support forum. Bug you found will be fixed today sorry for any issues.

Please note that we work CET timezone, answer to your questions might take several hours due to time differences.

Thanks.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • United Kingdom

Thinking about getting this theme but it seems to be getting an awful lot of complaints about it.

I’m only interested in the layout of the blog, as that’s all I would be using and it seems pretty steep to pay $50 just for the blog layout. Do you have a theme for just the blog part?

ait
ait Author

Sorry we only have mostly corporate themes, no blog only themes are currently available. Thanks.

ait
ait Author

Just thinking, if you’d like to test before you buy, feel free to download our free theme from ait-themes.com. It’s using the same framework it just has different design. Thanks.

soopathemes

Thanks for that, I did have a look at the free one as it looks very similar.

My only problem is I am trying to blend this into the look on my e-commerce site, and the free one doesn’t have a page background, it uses the background image.

My site has a background image and then a white page. Would there be a way to change this on the free template?

ait
ait Author

It’s possible to change it using Custom CSS field in the admin panel. Free theme unfortunately does not support e-commerce plugins. Thanks.

soopathemes

Thanks, I will take another look. Just to clarify, I would be able to have an image as the screen background, and then have the page background in white?

I appreciate your help especially as I’ve not purchased this theme.

Don’t worry, my ecommerce is with prestashop and I’m attaching a wordpress blog to it, which is why I was just looking for the blog part.

ait
ait Author

Yes you can upload man screen background directly from the admin panel and content background will be white. That’s how we have it on our demo site. Thanks.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Netherlands
  • Sold between 10 000 and 50 000 dollars

Just a little head’s up… it ain’t downloading v1.16 but v1.15.

ait
ait Author

Thanks for the info. I’ve resubmitted files again.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Is this theme available anywhere other than here at “themeforest”? We have been unable to purchase the theme here, for the last three weeks now, because of an ongoing problem at themeforest with PayPal.

http://themeforest.net/forums/thread/issues-when-making-payments-with-paypal/71934?page=7
ait
ait Author

Theme is exclusively sold on themeforest only, we cannot resell it anywhere else. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Yes… and kind of an unfortunate arrangement for some of us, as this isn’t the first time themeforest has failed us. In this case, we’ve tried three different credit cards issued in three different countries including the US, the UK and Peru. All with the same PayPal problem.

We are actually looking at 8 or 10 different themes for one project, all of which we’re painstakingly chosen by clients over the last few weeks, from themeforest… now our choice is to continue waiting or start over from scratch somewhere else.

We really like the theme by the way and will eventually try to purchase it.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

Hello,

I’m thinking about purchasing your product and was wondering if there are any eCommerce plugins that you have tested and work well with the theme.

Thanks,

ait
ait Author

Woocommerce works OK, but please be advised that it’s not a specialized e-commerce theme, we haven’t included any styles there. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • New Zealand

Hi, I like the design – it is so clean. I have a strong intent to purchase it. I have two questions: 1. Is it possible to swap the Navigation (Top) and the logo/Socials? I would like to have the logo or the banner right at the top and the navigation, followed by the slider – going from top to bottom. 2. If I use a full banner of 1024×150, will this affect the responsiveness of the them? Will it still be viewable in Smartphone/iPhone/iPad without issues?

Thanks for your time in advance, Mohan

ait
ait Author

Both things are possible with some css tweaking. You can use our custom css field for that if you like. Thanks.

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 1-2 years
Semo-dk Purchased

How do I make incon menu and slider show on frontpage only? Right now it’s showing on pages and posts also.

Thanks in advance.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I submitted 2 support request on the support Forum and still expecting response. They are about reducing Logo Top space and and creating color theme.

Kindly help with a quick response.

Regards Olatunde

ait
ait Author

Thanks for your message. We are based in Europe, CET time zone applies. I’ve now forwarded your messages to our developer. He’ll have a look shortly. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I bought the theme, it was all ok but some days ago my web doesn’t run, the panel it’s ok, is the theme that seems wrong, what can I do?

Please, is urgent because we’re without web.

thanks

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hey, Nice theme…one queston before I purchase..my client wants any transitions/animations/jquery to be slow…will you be able to show me how to edit timing of slider and icons on homepage to make them slower? Im ok with delving into code. thanks.

ait
ait Author

Sure, please register to our support forum after your purchase, our developer will be happy to help you. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
05414397 Purchased

Hi,

I duplicate the main menu to create a secondary menu.

In main header.php I add: {menu ‘theme_location’ => ‘secondary-menu’,’fallback_cb’ => ‘default_menu’, ‘container’ => ‘nav’, ‘container_class’ => ‘mainmenu’, ‘menu_class’ => ‘menu’ }

In functions.php I add: register_nav_menu(‘secondary-menu’, __(‘Secondary Menu’, THEME _CODE_NAME));

Up to date, everything is working fine and dropdown menu is working on both menu.

But when I change the class Mainmenu to Secondarymenu (I already duplicate all main menu style change it for secondarymenu in css) I can change the style of my second menu perfectly, but dropdown is no longuer working.

Does it’s possible to help me with it. Maybe I forget something.

Bests regards.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
05414397 Purchased

I finally find it, you must change someting in the file design/js/script.js

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • United States

is there a way to create custom sidebars? I dont see a way in the theme admin.

ait
ait Author

Hi,

Custom sidebards are not natively supported, please use Widget logic or similar plugins for that.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
bn1337 Purchased

Do these themes normally have a very big page load time?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, im thinking in buying this theme, however it takes forever to load…. are this gonna be fixed in the near future? takes about 18sec to load. thats way too much…

regards.

ait
ait Author

It’s probably an issue with our server provider, other people are complaining as well using other our themes or support forum. Sorry for that, we’ll chase our hosting company. Thanks for the message.

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