182 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
yeatz89 Purchased

Hi There,

I am having a couple of issues with the theme.

1. When using a youtube video in the slider, there is a broken image link floating above it, how do you remove this?

2. I asked on your other support forum for advise on turning of the responsive design, and didn’t get a reply. Can you please help as this is rather important.

Thanks,

Lucas

UnitedThemes

Hi,

For further support please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledge bank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
drdivad Purchased

good, because I get in home templates, in the home setting options not I get the menu on the left where elements appear order, call to actions, portfolio actions…. Where do I have to active it? to put it in the video tutorial. thanks

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

hello united themes team,

I purchased this template with a clients account and now I have to build the website for him.

I have one question. you provide an XML with sample content, but this XML don’t include all the nice examples you did on you sample homepages.

can you provide a full sample XML ? or explain how you created this beautiful startpage ?

kind regards maxim

UnitedThemes

Hi,

if you are talking about all the images, then yes there ones are not included as stated on the item description page. If you need one of these images you need to buy them at fotolia.com ( for example ) If you prefer a special image we can also provide you the item number for a faster search.

For further Support please use our Support forum

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

Hi there,

Can I set up two blogs within my site? One will be blogs, the other will be press releases….but both will work off blog setting?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello there!

Is it possible to edit the ‘template-faq.php’ file to accomodate subheaders between questions/answers rather than one long list? We’re trying to organize it a bit. For example, please see this link and how they separate with subheadlines: http://peerlessmastering.com/faq.html

Alternatively, can FAQ be added to shortcodes so it can be done in ‘Active Page Creator’ mode one-by-one?

Many thanks!

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 2-3 years
Semo-dk Purchased

Hi,

I have been looking for the place to translate the text in the “Go to Top” button in the lower right corner, but can’t find it. Can you tell mere where to look?

Thanks in advance.

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Sdixon77 Purchased

Hi,

I have attempted to login to the support forum and I have been unable to do so despite 3 attempts 8sing the forgotten password link. Please advise – un:sdx77

My question is regarding the services area on the home page. I want to use larger images with text underneath, is this possible? If so how can I change this?

I have attempted to add this manually using the main page editor and html but nothing at all displays.

Thank you Stuart

UnitedThemes

Hi,

we sent you can Email with your new login. See you inside our forum!

Best Regards UT

Default-user
Sdixon77 Purchased

thanks I’m in the forum, but no response to my query on here or the forum.

I’d appreciate some help on this – thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Thank you for adding the child theme. Such a simple little step that was such a pleasant surprise.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

hi there,

i have purchased this theme and love it!

one question though….can you tell me if I am able to set up two “blog” type pages within the site? I would like to post blog’s which I write, and articles from my industry, separately.

Thanks!

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Brazuka Purchased

How can I find the social icons included in the theme?

Looking for rss, pinterest, and mailchimp

UnitedThemes

please have a look in your folders

Default-user
Brazuka Purchased

They do not have them.

UnitedThemes

sorry wrong theme^^

in aries you can upload your own icons…..

Default-user
Brazuka Purchased

That sucks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

I’m having issues with the Active Page Creator being non-responsive. I read in the documentation about “set the ACTIVATE button here”, but I am not finding that option.

Does it not like Chrome or is it something else that you may be aware of. I have no plugins installed and am running most recent versions of wordpress as well as the 3.1 version of the theme.

Thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Apologies.

I wasn’t running the most recent version. I took a stab at re-down/uploading the theme and realized that the update is 1.3.1. Your change log on the themeforest pge only displays updates up to 1.3.

Problem resolved.

UnitedThemes

Hi,

glad to hear! Do not hesitate to contact us again if you have further questions.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi United Themes

I’ve added Codestyling Localization and it’s has produced an error and state the theme need modifying. Please see error message:

Scripting Guard [ details ] The Plugin Codestyling Localization was forced to protect its own page rendering process against 22 incidents !

Can you help?

UnitedThemes

Hi,

and did you also check the statement inside? We are pretty sure its forcing other plugins and not the theme itself.

Anyway we are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Brazuka Purchased

Hello again, can you tell me if you have run across any incompatibilities with eshop? Thank you!

UnitedThemes

Hi,

I’m afraid but none of the user came back to us with some additional information about e-shop. As long as the plugin uses content hooks there is a good chance to get it compatible with few steps. But this plugin is also untested by us, so no guarantee that it will work.

Best Regards UT

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi!

I likes the theme!

But, I have issues with setting up full-width slider: moover and cameraSlider.

1) In moover – it shows menu buttons, but when I press ADD IMAGE or ADD BACKGROUND sreen becomes grey, no additional windows appear to add images/ I already reinstalled whole theme which I downloaded today once more and uploaded moover.php file that you showed in one of similar threads in support forum. Didn’t help/

2) in camera slider – all things okk. But it is not full-width as you show at http://docs.unitedthemes.com/?page_id=148

My help request on support forum >>>http://support.unitedthemes.com/index.php?page=Thread&threadID=2641

UnitedThemes

Hi,

Our support is closed from 22.12.2012 – 26.12.2012 and 29.12.2012 – 01.01.2013

But have a look at this thread here: http://support.unitedthemes.com/index.php?page=Thread&threadID=2573

It’s another theme but the file is the same.

Best Regards UT

Default-user

I already uploaded it as I wrote above, NOT working as written above

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Does your theme work with the wp plugin WordPress SEO by yoast?

UnitedThemes

Hi,

yes there is a base setup in the code, so you just need to install the plugin itself.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am having issues with the slider. Above the slider says image does not exist and I can not figure out where this is coming from. Have you seen this issue before and what is the fix for it. Thanks The site is floridadirectadvantage.com Thank you…

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

Our support is closed from 29.12.2012 – 01.01.2013

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
vourdub Purchased

Hi … i haven’t update aries themes to the new one, but i see in the new version it has revolution slider in it. i just wonder how just to update the revolution slider without update the themes using the system themes update (a.k.a do it manually) .... could you be so kind to help me … coz i really want to use the revslider … or you could notice me what are the files should i update to be able having revslider on my aries themes.

regards, vourdub

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
LABD Purchased

Hi,

I have issues with the Moover-slider: I can insert text, but am not able to move it. I have Aries version 1.2 and I see you already have Aries 1.3, including a new slider manager.

Can I upgrade to Aries 1.3 for free, as I have purchased v1.2 recently? Thanx, LABD

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United Kingdom
factile Purchased

I have no logo showing in chrome, displays fine in firefox – please can you advise?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

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