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1376 comments found.

How do I attach a photo that is already loaded into Media to a gallery? When I click “Add New” from the gallery, then choose Media Library, there is nothing there that allows me to attach it.

Hi,

Sorry currently you have to upload images from your computer for new gallery only.

Hiya! I have a query about mobile version of Artemis theme. For some reason, when in portrait mode on my iPhone, the pages get clipped on the right hand side. I.e. it looks like the content is not central, a some content is lost. Not much, but it’s noticeable… When the phone is in landscape mode (horizontal), everything is fine. Unfortunately I can’t attach print screen here, but If you have an iPhone, you can see the problem for yourself. The site is: www.dimitriwaltersphotography.co.uk Thank you in advance for your reply. Kind regards Dimitri

Could you send your Wordpress account and FTP detail please. I will have a look.

Also did you edit theme code?

Hiya. I haven’t changed the code, I wouldn’t know where to start, if to be honest… I’ve sent you all the details via your email contact form. Many thanks!

I replied your email.

not sure if this is a Artemis or wordpress issue – but recently updated my artemis to the latest version and it seems that i cannot upload images to the gallery anymore? just grey’s out the view (without popping up for the add image box).

please ignore – seems to have been an SEO plugin affecting it!

Hi,

I am using the artemis theme ver 2.0 and with these settings in Home Page Content Settings option:

Homepage style: Full Screen Slideshow Enable/disable auto fit image to screen set to yes

But the gallery on the home page screen doesn’t show the images with autofit, they appears on the full size and depends of the screen are incomplete.

My web is: www.oscarfuentescasanova.com

Is that option “Enable/disable auto fit image to screen ” working properly??

Regards,

Oscar Fuentes

Hi,

Yes the auto fit option if enabled will display image cover screen resolution.

Hi,

I just upgrade my artemis theme from 2.01 version to 2.1 using ftp

I saw in the release that you add the instagram option for social network profiles, but doesn’t appear on the social network options.

How can I add it??

Thanks and regards.

Hi,

Yes it’s available in Theme Setting > Social Profiles.

ayoira

ayoira Purchased

Hello, the past year I bought the Artemis theme. Now, I have just installed this theme to a site, but something goes wrong, the contact form doesn’t work.

My URL: http://www.prdarquitectura.com/

The contact page: http://www.prdarquitectura.com/contacto/

I hope it can be solved!

Thank you!

Hi,

Please also add name field in Artemis admin > Contact

Hello,

I have a client on this theme and it recently started getting some PHP errors. It’s not running any plugins, just the theme. Can you advise on how to fixe these errors.

Regards, Denis

Also running the current version of the theme. Gallery lightbox also doesn’t seem to work.

Hi,

Lightbox works fine but it’s loading slow because you have so many images in gallery. Try to organise images into multiple galleries instead to improve loading time.

DaphneZ

DaphneZ Purchased

Hello,

I have imported pictures to a gallery, but am unable to sort them by name. It seems that it keeps sorting on time of picture. Anyone a solution?

Hi,

You can drag&drop to order images using gallery admin.

DaphneZ

DaphneZ Purchased

Is that the only way? When you select the pictures, is it not possible to sort them directly?

Yes currently it’s only way to sort images.

Hi, I just purchased the theme today and iIcannot add ‘Contact’ tab to menu. I edited the themesettings>contact settings but it doesn’t appear on the site. This is my work in progress: http://agrafka.stronazen.pl/

BTW, is it possible to turn off the captions of gallery tittles on the slideshows?

Thank you :)

Hi,

1. When you create a contact page, select “Contact” as page template.

2. Open Theme Setting > Gallery Portfolio and uncheck “Enable/disable image title”.

nunop

nunop Purchased

hello, Im having a problem to order the images in gallerie admin. I can reorder as I like but when I hit “save” it goes back the same order…

I deactived my plugins and still goes like that. It was after one off the latest upgrades.

Can you help? I have my client “barking” at my ears… :)

Can you help?

Thanks

Hi,

I replied your ticket.

nunop

nunop Purchased

Ups, sorry.

Alpready open the ticket in right place.

thanks

Anyone successfully using child themes? I created one but the admin images aren’t loading properly and I’m wondering if I’ll have more issues down the road…

Hi There,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

I would like to add a link about privacy and cookies in the footer. I tried to insert the correct html code url:

Privacy & Cookies Policy

But his doesn’t work. The link is changed: http://www.falegnameriachidemano.it/falegnameria-chi-de-mano/%5C%22http:/www.falegnameriachidemano.it/privacy-policy-e-cookies-policy/%5C%22

Can you help me?

Hi,

Open footer.php at line 148 change to

echo '<div id="footer">'.stripslashes($pp_footer_text).'</div>';
Hi, the contact form doesn’t send messages. This is it: http://agrafkafoto.pl/?page_id=770 (it says test because I’m testing it ;) )

Ok, gonna contact them (sorry I wrote the last message, i didn;t see your answer)

Got everything right now :) Thank you!

I can’t drag and drop to reorder the menu items unless I deactivate the theme.

Please look into this.

Thanks

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

Also please make sure you update to the latest version of theme.

I see there is a newer version of the theme. Why doesn’t the theme allow for updates through WordPress? So I need to keep coming here and checking and update the theme manually?

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

Hi, I have had Artemis installed for a little over a year now and for the most part I’m really liking this theme! However, just recently I’ve noticed that I am no longer receiving contact messages through my contact page. I just went to test it and I can not click on the send message button. I have the current version of this theme and WordPress. The contact form has worked for me in the past but now I’m not sure what happened to it. Please help me figure this out!

http://www.kenmarstudio.com/wordpress/contact/

Thank you!

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

If you still have the issue after disabled all plugins. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket

Then please let me know ticket ID.

hello you can blog the image shows not in backgroud, but the white backgroud?

Hi,

Thank you for your info.

Could you provide URL of page you want to make change please so I can suggest you which file you have to edit the code.

Hi,

Thank you for info.

To remove background image on blog page. Could you please open single.php and remove code line 50 to 52 here is code to remove.

<script type="text/javascript"> 
    jQuery.backstretch( "<?php echo $pp_page_bg; ?>", {speed: 'slow'} );
</script>
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