1287 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
DiZ-PiX Purchased

Hello I have an error in the contact form when it is completed and sent, then the mail comes in the name of incomplete. e.g. In Contaktform I write under the name: Dietmar Ziegler comes in the mail then: From: Dietmar Ziegle <test@gmx.com> – see how it is missing the last letter of the name. Can you help me?

ThemeGoods

It’s your email application email setting, nothing to do with the contact form or theme.

Default-user
DiZ-PiX Purchased

If the ticket number 12908 to 12772 and their response: i wait for 14 days, that would be very helpful to me.

ThemeGoods

Provide URL of your ticket please.

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

do you support video backgrounds?

ThemeGoods

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme. ;)

Default-user

I’ve seen alot people ask this question and your reply is always the same, its sad. I really like this theme.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Goregeous! Quick pre-purchase question: can the background be set to a solid color rather than an image? Specifically for the blog (so the background image doesn’t compete with the images in the blog post?)

Thanks!

ThemeGoods

Sorry it doesn’t support that but you can easily upload solid color background image instead ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ArthurM Purchased

Hi, Love the theme, is there any way of not having a gallery title & description appear in the bottom left corner? Even with no text it leaves an annoying _

Thx Art.

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Same question as ArthurM about the gallery title. But also another issue: On the page where to login on pw protected gallery right under the box where to enter the pw my google analytics ID is visible?

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kdscv Purchased

Hello, I’ve created two support tickets but have not received a response yet. I know it’s only been 10 hours but I need resolutions quick. Sorry if I’m being impatient but I just don’t have time to spend configuring a website. (Hence why I bought a template).

First, there is an issue with static pages. They don’t seem to work properly, I can’t set my own image, or if it does happen to work it’s of the themes default image.. this is extremely bad as this is not my work and clients will get confused. I only want a slide show for the homepage, and the rest a static image of my choosing.. so far I can’t find how to set this up properly and I’ve been through the documentations about 3 times now.

Secondly, is there a way to disable the image loading bar at the bottom of slideshow pages? It’s incredibly distracting when trying to read site content or view images, I’ve already had complaints from my clients that it bothered them, so I’d like to disable it.

Thanks in advance.

ThemeGoods

I replied your ticket.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dejavu12 Purchased

Hello Peerapong. I have a little issue on the theme. When i go to the skin section, it was empty and I cant change the look of the theme. PLease show me how to fix it. Thank you.

ThemeGoods

Please re install the theme. Some files are broken.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there – Love your theme! It has been so easy to use for me.

I have one question. I’ve changed the size of the h1 headers for the About & Contact Page on my site to make them smaller, but they aren’t changing in size. When I make the browser window smaller, it gets smaller because of the responsive design, but is there a way I can go into the CSS and change the orignal large percentage for these so they start out a little smaller at the largest browser size? – www.meghandoyle.com

If I can’t make them smaller, is there a way to just delete the “About” & “Contact” word at the top of the content area without deleting the name from the Menu?

Thanks in advance!

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

thanks! if I edit the css/screen.css file and reupload the theme will everything go back to default settings or will it jut update that one file?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, Is there a way to change the font of the menu? thanks!

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

thanks! I tried to find the css file using firebug, but I couldn’t locate it. I know it should be easy to find but i’m drawing a blank. could you tell me where to look? thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hi… Does this theme support conditional menus… I would like to create a completely separate menu for a different picture topic – it would be created in a subdirectory from my normal address: Example – www.photographer.com for normal pictures and www.photographer.com/otherpictures/ for the other pictures. Is it possible???

Thanks

ThemeGoods

Sorry It doesn’t support that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, im setting up my portfolio and in the manual, under ‘Setting up portfolio’ section it is written that “look at “Portfolios Options” box. Select content type from “Image”, “Youtube Video”, “Vimeo Video”, “Self-Hosted Video”, “Portfolio Content” or “External Link”. ” Yet, there is no ‘image’ content there! there are youtube video, vimeo video, self-hosted video, and external link; but no image! can you tell me how to fix this problem??

ThemeGoods

Sorry the screenshot is wrong one. The correct ones should be youtube video, vimeo video, self-hosted video, and external link.

You can use gallery for image content.

Default-user

thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, im setting up my portfolio but i can not install images. in the manual, on B 4 ) Setting up portfolio section it is written that: Next look at “Portfolios Options” box. Select content type from “Image”, “Youtube Video”, “Vimeo Video”, “Self-Hosted Video”, “Portfolio Content” or “External Link”. Yet, there is no ‘image’ option to select! there are only “Youtube Video”, “Vimeo Video”, “Self-Hosted Video”: but nothing else! can you please help me with this problem?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, i have an other problem! im really bad at this wordpress stuff thats im think im asking too much questions! :) im trying to upload images to a gallery, and i managed to do it; but the problem is they look really big size and i can not see the actual image, instead i can see a part of the image. you can go to this link: http://www.merveyldz.com/portfolio/recipes-for-dummies/ how can i solve this problem?

ThemeGoods

Please use default gallery template for image content instead. Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

Default-user

hi, which gallery page is the default one? i tried all of them but neirther of the pages worked properly. i want to show the whole image but those gallery pages always crop some part of the image! i am trying to use this theme to build a online portfolio and i would like to show not part of my images but the whole picture in its actual dimension. can you please help me with that? i know you already directed me to the manual but the problem is ive read the whole thing but could not still find a solution to that problem.

ThemeGoods

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.

But this plugin might help you manually cropping. http://wordpress.org/extend/plugins/post-thumbnail-editor/
  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Would love to see video support for this one :( you just missed a sale here. A nice vimeo demoreel on the frontpage, this theme would be awsome.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dejavu12 Purchased

Hi I wonder it the facebook icon is working as a like button on Facebook when people visit my website? if yes please show me how and what should I put in that facebook blank field where I can only see the #.

Thank you

ThemeGoods

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ArthurM Purchased

Hi, I still have a ticket that is open with no response for 3 days, I know you are busy but I really want to get it resolved! Thx

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello! Just purchased and downloaded and it says style.css is missing? Please help :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hmmm i was going to buy this but

a ) it does not support video. b ) i would need that.

does this have a bulk photo uploader?

ThemeGoods

Yes, it support multiple upload images.

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