194 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, on the Six 11 Ink Logo gallery page, the images are stacked on top of each other and separated by a dash and text. Was this done manually in the post or is it an option you can choose? I have a lot of galleries, each with a lot of images and I’d like to just upload images to each gallery/project and ‘insert gallery’ or whatever, and get this result (with clickable images so people can see larger versions).

Hope that makes sense, cheers! David.

wearepixel8

Thanks for your interest in Artisan Creatif. This is accomplished if you have the Attachments plugin installed, set up and activated.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I want to purchase this theme but I see the lines. why there are lines of horizontal and vertical? Can I to delete this line? thx

wearepixel8

You can change any presentational elements of the theme in a child theme.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ubergaga Purchased

Hi, i would like to add an rss feed button inside the top social icons menu. Any suggestions ? Did I miss something in the user manual ?

wearepixel8

All support questions are exclusively answered at http://support.wearepixel8.com.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
pbriese Purchased

Yes, I tested your theme without my modifications as well. In all versions of IE (6.0 – 10 preview). And I tested a fresh WP installation with your theme. All I see is a black screen and it loads forever.

All my other WP projects are working fine on my machine. So it has to be your template.

I’m a developer with a master degree in computer science for more than 10 years. I think I know what I do. I just bought your theme because my client liked your design and didn’t had a lot of time to finish the project. Since I paid for it I’m not willing to hunt for bugs. Sorry

  • Has been a member for 2-3 years

Hi. Very nice theme. I am considering purchasing. However, I am not an advanced WP user.

Are there video tutorials for this theme?

wearepixel8

Thanks for you interest in one of our themes. No, there are no video tutorials but the documentation is extensive and we offer free customer support at http://support.wearepixel8.com

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

This theme is fantastic. Easy to work with, very little bloat, clean code, and scores above 90 in pingdom and Google pagespeed tests right out of the box. Do you have plans to make this theme responsive or make any future themes responsive? Thanks and best wishes.

wearepixel8

Thanks again for the kind words. We will be releasing new products in the future that will be responsive out of the box. Right now, we don’t have any plans on making this theme responsive though.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
agusarg Purchased

HI there, I’m having an issue where I can’t upload any images. WP shows image size as 0×0 px when uploading. What can I do?

wearepixel8

All customer support questions are exclusively answered at http://support.wearepixel8.com

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

Hello. I can’t upload the theme. Everytime I try, I get a error 500 message. I’ve just updated my Wordpress to the latest version and downloaded the theme again from my download page. Any idea what’s causing that ? Thank you.

wearepixel8

Please post your question at http://support.wearepixel8.com. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
jbbman Purchased

Awesome theme! Absolutely love it!!! Great job.

Quick question: I have a lot of long menu items that I clearly will need to edit, however, how do I go about widening the menu structure?

I activated the child theme and assume I should be editing a few pixels here in this copy from the original css:

Or do you have another shortcut for little amateur programmers? Thanks!

/** Masthead Menu **/ #masthead .masthead-menu { position: relative; float: right; margin: 10px 0 0; } #masthead .masthead-menu .sub-menu { position: relative; padding: 5px 0 0; } #masthead .masthead-menu li { float: left; width: 100px; margin: 0 10px; font-size: 13px; line-height: 20px; } #masthead .masthead-menu li a, #masthead .masthead-menu li a:visited { text-decoration: none; font-weight: bold; padding: 10px 0 0; border-top: 2px solid; } #masthead .masthead-menu .sub-menu li { float: none; margin: 0; font-size: 12px; } #masthead .masthead-menu .sub-menu li a, #masthead .masthead-menu .sub-menu li a:visited { font-weight: normal; }

wearepixel8

Thanks for the purchase and kind words. We will be happy to help you out over on our customer support forum at http://support.wearepixel8.com.

Thanks again!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

Our theme’s stopped working suddenly (the sliders etc) which can be seen at pulseight.com/portfolio/iflowers-e-commerce-website/ – We haven’t updated the website and not sure why it’s just dropped?

I have purchased the theme but under a clients ThemeForest account (oops) his Themeforest username is Reeceb and I can forward you our purchase receipt if you’d like?

Thanks Russell

wearepixel8

Free customer support is available to the license holder at http://support.wearepixel8.com.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy
045WEB Purchased

Hi, i’ve a problem with the portfolio posts… after a recent update the “the custom fileds” disappear from the administration, but this only for portfolio posts!

Can you help me?

Thanks in advancede, best regards.

wearepixel8

We would love to help you out. All customer support questions are answered at http://support.wearepixel8.com.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
i updated the artisan creative theme. now on my work page there is a pink band across the bottom of each photo, however when new photos are uploaded the pink band is missing. check it out here… http://oneshade.com.au/shade-sails-perth-our-work/#all

how do i get rid of the pink bands? Thanks

wearepixel8

Your question has been answered in the support forum.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’ve purchased and installed this theme and, whilst going through the user guide, I noticed that to publish a stacked images or slider portfolio item I would have to find the meta box with the heading ‘Portfolio Item Meta’, but I can’t find this particular meta box.

Was this meta box removed in a new version? Or am I looking in the wrong place? Could really do with the options provided!

Thanks!

wearepixel8

For future reference, all customer support questions are exclusively answered at http://support.wearepixel8.com.

What you are referring to would have been instructions included with legacy versions of the theme. The User Guide, included with v2.0.0+, contains updated information.

If you require further assistance, please head over to our support site and open a new topic.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

text and link editor not working on WP 3.5.1

done some research and none of the following worked. - deleting cache - disabling plugins - .ht access – deny all does not exist on hosting and is not hidden - re installed wordpress

any ideas?

thanks in advance…

wearepixel8

Is the text and link editor working in Twenty Twelve? Also, all support questions are exclusively answered at http://support.wearepixel8.com.

Default-user

thanks for your response…. Yes links and text editor work in Twenty Twelve theme…

should I open a thread in support section of your link ? thanks

wearepixel8

Yes. When doing so, let us know the theme version you are using as well as the active plugins.

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