An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, JoinWebs, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from JoinWebs:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Providing updates to ensure compatibility with new software versions
  • Installation services

Item support does not include:
  • Customization
  • Support for third party software and plug-ins

Note : If you want to use Pro Version of any plugin with our theme, Please contact us before to purchase. Sure We will give you better Solution / Idea.

*For customization please E-mail us at or contact at our support by submitting your ticket at
Go to item support

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.