71 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lguser Purchased

Hi, found a major bug with menus in default template, please help.

Galaxy Note 8, in landscape mode, index.html. 1. Click on Menu icon, and the list of pages displays. 2. Start sliding the page up and the menus become transparent, overlayed on top of the image slider below the navigation bar.

Thanks

UpSolution

Hello!

We will investigate this. We have been able to reproduce the bug you have reported for android 2.3 devices and will get our hands on it in the nearest future.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello!

When do you plan to release the next update?

Thanks.

UpSolution

Hello!

End of this week-beginning of next one.

Cheers!

Default-user

Do you plan to release the updated version soon?

UpSolution

Hello!

At the moment we have no plans for major update. Sorry for previous answer – somehow I thought it was about wordpress version of template. Although as soon as we will fix some bugs, we will release update with fixes, but I cannot tell you when exactly.

If you have any other questions, please let us know!

Thanks!

  • Has been a member for 0-1 years

Hi, beautiful theme you have here.

I’m trying to figure out which JS libraries Astra uses. I see selections of Sizzle.js and of course jQuery. Are there any others?

Thanks.

UpSolution

Hello!

Just jQuery, no Sizzle

Cheers!

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years

Hello I have another question please :

how to make responsive and valid to w3c the google maps on the contact page ?

Thanks

UpSolution

Hello!

Our contact page is validated by W3C http://validator.w3.org/check?uri=http%3A%2F%2Fus-themes.com%2Fhtml-themes%2FAstra%2Fcontact.html&charset=%28detect+automatically%29&doctype=Inline&group=0 , use it as example. Please be more specific our contact page doesnt fit your needs and you mean something else.

Thanks!

Teamgti

thank you for your reply The google maps on the contact page map is not responsive and I try to make it responsive. I removed the iframe, but then it is invalid. Is it possible to make Google maps map responsive and valid w3c ?

UpSolution

Hello!

I may understand what you mean by “not responsive” – when you change size of browser window, it doesnt adjust the map in a way to have marker centered like it was at the initial load of page. But those situations are very rare, actyally resizing of page is usually made by developers only to check how it looks on different screen sizes. And if you reload page after you change the size of browser window, you get the marker back at center. If I get you wrong, please explain better.

Thanks!

Teamgti
Teamgti Purchased

your explanation is very clear thank you and congratulations for this template

Teamgti
Teamgti Purchased

Here is the site create with Astra.

Voici le site de mon hotel en Ardeche crée avec Astra

UpSolution

Tahnks for sharing! It’s a pleasure for us to see complete beautiful sites based on our templates! :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hello!

I try to customize CSS on Astra Theme, but no luck. When I change css in firebug it does what i want, If i do within Astra style.css it doesnt.

Is there anything to consider to adjust style.css?

Thanks for helping out.

Günter

UpSolution

Hello!

Please check the answer in correct item’s comments :)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Upsolution,

Please visit http://www.delaneycomputer.com

1.) I have all icon backgrounds set to light green. That is correct.

2.) I would like to modify the background color of the icons on the home page in the “One Vendor For IT” section.

What would be the best way to modify the background colors for those four individual icons there?

I only want that set of icons to be light grey and to leave all others on the site light green.

The only reason I want to change them is because I will be using a green background there and there needs to be more contrast.

UpSolution

Hi!

Use following CSS (Appearance > Theme Options > Styling > Quick CSS):
.l-submain.color_primary .w-iconbox-icon {
    background-color: #bbb;
    }
.l-submain.color_primary .w-iconbox:hover .w-iconbox-icon {
    background-color: #666;
    }
.w-iconbox-icon:before {
    box-shadow: 0 0 0 3px #666;
    }
”#bbb” – color in normal state

”#666” – color in hover state

If you have any other questions, please let us know.

Cheers!

Default-user

ah sorry. wrong theme. I meant for this to be on the wordpress astra theme. will re-post in the proper theme.

UpSolution

Actually answer is correct exactly for Astra WordPress.

  • Belgium
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi! Really like the theme. I can’t seem to navigate submenus on google Chrome/Android. When I point, the submenu appears but when pressing a submenu itme the navigation just closes and nothing happens. I believe this has something to do with “hoovering” not possible on Android. But where can I change this setings? Thanks, Mark

UpSolution

Hello!

I’ve just rechecked using Android 2.3 standard browser and it works fine. Maybe you need to upgrade the scripts, because we have made updates to menu recently. Please check our demo site using your Android device and if it acts the same, let us know version of OS and browser you are using.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

I don’t see a page having both left and right navigation. Would it be easy for you to add such page to your demo site?

Thanks!

UpSolution

Hello!

Do you mean page with 2 sidebars? If it is so, then no, we have no such option at the moment.

Please let us know if you have any other questions.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Very great theme :) I scanned hundreds of themes and this seemed to be the best to purchase. Just one question and one little bug: How can I make top menu only shown at top so not shown always, not shown when scrolling not to be sticky? I don’t want it to be shown all the time just at top. Little bug (doesnt bother me much): at IE10 (maybe other versions, too) search placeholder text not shown, or to be clear, it is shown for about a sec with white (it should be grey). Search text is shown, that’s OK.

Thanks!

UpSolution

Hello!

To make the header scroll up with rest of content, remove the ‘headerpos_fixed’ class from DIV with ‘l-canvas’ class.

Regarding bug at IE10 that you have mentioned – we have already fixed it. Please update the theme to the latest version. Here’s a link to our documentation, where you can read how to update: http://us-themes.com/docs/wp/Astra/#!/f_a_q

Hope my answer helps. If you have any other questions, please let us know.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello!

Firstly, thank you for your template. It looks perfect! But i have to ask that how i can be to integrated between blog page on template and wordpress?

Thank you!

UpSolution

Hello!

We have created WordPress version of this template, it’s located here: http://themeforest.net/item/astra-retina-responsive-wordpress-theme/5522776 , you can use it. Blog page at HTML template is just an HTML page, like all others.

Hope my answer helps. If you have any other questions, please let us know.

Thanks!

Default-user

If only I see this version, i could buy this one :( Thank you again…

  • Has been a member for 0-1 years

Hi, Font-awesome icons don’t appear in Firefox.

UpSolution

Hello!

At the moment they are appear on all pages, that I’ve reviewed. Maybe file with them wasnt loaded properly when you looked? Please try updating demo page.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Is there a way to set the mobile menu to be open when the page is loaded so you do not have to tap the open nav button?

UpSolution

Hello!

At the moment, there’s no such feature out of the box. Scripts that is managing mobile menu is located at js/responsive.js

If you have any other questions, please let us know!

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lguser Purchased

Is there an easy fix to making astra_white_medium_text font bigger on phone device? If I make font bigger in rs-settings.css then it is too big on the desktop view. Seems like there should be a percentage setting, not sure where?

UpSolution

Hi!

Use following CSS for example:
@media (max-width: 599px) {
.tp-caption.astra_white_medium_text { font-size: 20px; }
}
Where 599px – is width of the screen, below which font size equals 20px.
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I love the template. My site looked great for 2 days then when I opened it just now it looks all out of place. But it looks good on my other pc. Can you help me with this? I have not made any changes to my site, it just all of a sudden looks bogus! here is my site: www.thabnmediahosting.com

Default-user

Ok never mind…I found out the problem. It was I clicked on “compatibility view” and that really made things look out of place….Looking great now!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, me once again sorry. I am only having one issue and that’s getting my messages to reach me. I did however manage to make the changes in the “send contact .php” file like so adding my email address…HLPE Please :)

<?php /* * Your Email. All Contact messages will be sent there */ $your_email = ‘carlos@thabnmediahosting.com’; / Do not change any code below this line. */

UpSolution

Hello!

Just tried to send the message and responce was OK. As I understand, the messages being sent but you cannor recieve them? In that case, please contact your host provider support, describe the problem like this:

PHP script sends a mail using PHPmailer class. The class returns OK response, but I do not recieve the message.

Hope my answer helps. If you have any other questions, please let us know.

Thanks!

Default-user

Thanks for your very fast response :) It’s my server so I really don’t know who to ask??? But I do notice when I put my cursor over the “send button” I see ( http://www.thabnmediahosting.com/contact.html# ) Doesn’t that have to be changed somewhere to remove the ”#” IDK???

UpSolution

I guess you need to find out how to set up the mailer on your server. Looking into logs of mail system may help also.

Regarding ”#” at link – it doesn’t really matter, because JavaScript cacthes the click on this button and overrides standard behavior by sending AJAX request to server, but you can change it in HTML code to “javascript:void(0);” for example.

If you have any other questions, please let us know.

Thanks!

Default-user

Ok I will see what kind of help I can find out there…But I am correct in the config of the “send contact .php” correct. Nothing needs to be touch on my contact.html page & in the “send contact .php” file. Yes?

UpSolution

Hello!

Yes, I’ve checked your site (you gave link in previous comment), the form sends good and the script’s response is good also.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Is this template running bootstrap framework?

UpSolution

Hello!

No, we have created our own framework from scratch.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lguser Purchased

Not sure what happeed or how to fix? Something messed up. The banner text for {div class=”caption astra_white_medium_text sfl} no longer wraps like the orginal template, text is full width. Did not modify css for this class.

UpSolution

Hello!

Please send us a link to the page, where you having this issue – we will investigate.

Thanks!

  • Australia
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items

Hi – Is there a simple way to add the tooltip/popup (currently on the social media links) to a regular text link or image? If not I’d love to see this in the next update if possible! Thanks so much! :)

UpSolution

Hello!

Please explain, what would you like to see in resulting popup?

Thanks!

TasVacations

Multi-line text (same style as the social media ones) and the ability to include an image would be great… if possible?! :) Thank you!

UpSolution

Hello!

Yes, there is no inbuilt code for this in Astra files, but we are using great plugin for popup – see its site and documentation and you will find solution: http://dimsemenov.com/plugins/magnific-popup/

Hope my answer helps. If you have any other questions, please let us know.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

You’ve updated the Astra Wordpress theme several times. Do you plan to update the HTML version of the Astra theme, too?

UpSolution

Hello!

Yes, we plan a small update to Astra next week. Latest updates of Astra contain backend improvements mostly, i.e. no much changes in styling/frontend functionality.

Thanks!

Default-user

Any news concerning the update?

  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
  • Bought between 100 and 499 items

Hi there. I have the HTML version of this and am having some major issues with responsiveness/resizing of images in the slider. Can someone help me with this? www.girlinparis.com/ecostone. Thanks. Julie

UpSolution

Hello!

Open js/plugins.js file, find this function code:

jQuery('.fullwidthbanner').revolution({

and play with this values:

startwidth: 1000,
startheight: 500,

Since your slide settings go beyond 500 pixels height, this might help.

We have also included Revolution slider documentation into package with template – maybe you will get some useful info there.

If you have any other questions, please let us know.

Thanks!

girlinparis

Thank you for the help! I do have one other issue, well two. I can’t seem to find info on how to add elements to the form and I am having trouble creating hover attributes to images that are in my slider. I want to have different images popup (different colors of fences in the center of the slider) when hovered over the buttons…any ideas? I have looked through the slider documentation but I’m afraid my questions are a bit too customized for what I’m reading in there. I’ve tried several things. Any help is much appreciated. Thanks! Julie

girlinparis

I think I figured it out…I added the “button” class to the div in the html and then used CSS to style it. Thanks anyway. :)

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