71 comments found

  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
  • Bought between 100 and 499 items

How do I change the email and elements in the contact form? Just add them in the HTML page or do i need to adjust any js files? I just want to add a few text boxes etc.

UpSolution

Hello!

You need to edit inline JavaScript code located above the form code. It starts from this line:

jQuery("#contacts_send").click(function(){

And you need to edit file named send_contact.php.

That’s it I guess :) If you have any other questions, please let us know.

Thanks!

girlinparis

That was it, thank you very much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello. I have a page on my Astra themed site that uses a wide table that overflows on mobile. They can only see half of the table.

Is there a way to either turn off responsive on a page, or allow that person can pan on the mobile to be able to see the overflow?

UpSolution

Hi! Unfortunately there is no promt way to turn off responsive layout.

You can try use this code in “Quick CSS” text field (Appearance > Theme Options > Styling):
html, body { overflow-x: visible; }
Default-user

That sort of half works. It’s half responsive and half not.

So I’ve copied the HTML from one of my rendered WordPress pages and will make a static page that does not use WordPress. Can I make this page not use the responsive layout? I am very familiar with HTML and CSS but I’ve not analyzed the theme files since there’s a ton of css you guys have powering this design.

UpSolution

Ok!

1. Remove linking to “responsive.css” in your html page.

2. Add following style in <head> section of your html page:
<style>
  html, .l-body { overflow-x: visible; min-width: 1000px; }
  .l-subfooter, .l-subsection-hh { padding: 0 20px; }
</style>

Cheers!

  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
  • Bought between 100 and 499 items

Hi there. Having issues resizing items in the slider. There are some elements that don’t resize with the screen, even though i am using the “tp-resizeme” class. Any ideas? Thanks.

Julie

UpSolution

Hi!

Please be more specifically: which elements are not resizing?

Thanks!

girlinparis

“caption” and “img” are not resizing until it gets to the mobile size. Where can I change the “tp-resizeme” class? I can’t seem to find it to make adjustments.

UpSolution

Please explain why you want to use “tp-resizeme” class? What is this?

girlinparis

I am using fullwidth for this theme. I am using only the slider and a footer. When the screen is resized, some of the elements that I added to the slider are not resizing. I was instructed to use the tp-resizeme class by the devs for the slider see here: http://codecanyon.net/item/slider-revolution-responsive-jquery-plugin/discussion/2580848?page=30

UpSolution

The only file that is responsible for Revolution Slider styles is “rs-settings.css”, but there’s no any “tp-resizeme” class.

If you provide link to your slider page, maybe we can investigate reason of your issue.

Thanks!

girlinparis

I couldn’t find it either :/ Here is the link: http://www.girlinparis.com/ecostone I’m only having the issue with resizing of the view colors buttons.

girlinparis

Maybe I should remove those elements from the slider altogether and just z-index them in the html to layer?

girlinparis

How do I use the boxed mode? Perhaps that would be better.

UpSolution

Hello!

It seems that advices given to you by author of plugin are valid for 4.0.x version of slider. We havent updated it in our theme yet, but we can send it to you. Please drop us a note using this form: http://themeforest.net/user/upsolution#contact and we will be able to respond directly to your email with updated slider files.

Thanks!

girlinparis

Thanks for catching that, I had no idea! :) Request sent.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Russian Federation

Hello! Can I use some different background images in “sub-header” (here: http://s020.radikal.ru/i709/1311/5b/c5778bba5e2e.jpg), depending on the section or category (or menu item)? Thank you!

UpSolution

Hi!

Yes, you can! Especially in the Astra HTML Template. Or maybe do you mean Astra WordPress theme?

Default-user

Thank you! No, HTML template, we want to use it with 1C-Bitrix CMS.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

I can’t seem to find any instructions on how to add animated elements. Like in the live preview where some text and pictures animate into view as you scroll down a page. Can you point me in the right direction how to go about this? Thanks.

Regards, Richard

Default-user

Btw, I’ve purchased this theme, not sure why it’s not showing the purchased badge… Email me if you need my purchase code.

UpSolution

Hi!

I think that you purchased Astra WordPress Theme, don’t you?

Default-user

Hi, you’re right. My bad :)

  • Australia
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items

Hello, how can I stop buttons from disappearing in the Revolution Slider when shrinking to mobile device size? Thanks :)

UpSolution

Hi!

Open “responsive.css” file and delete following code (row 293):
.tp-caption .g-btn {
    display: none;
    }

Cheers!

TasVacations

Thank you!! :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi there – great theme. I am testing out the site and for some reason the page images fail to load first time around in Internet Explorer. Eg: http://tinyurl.com/pncm7vs

You need to refresh to see these correctly. Any ideas what might be causing this. Thanks again.

UpSolution

Hi!

We already investigated this bug, but not its reason. We are working on this issue.

Default-user

Hi again – thanks for the reply. Do you have an update on this issue yet please? Many thanks.

UpSolution

Hi! Unfortunately, this bug doesn’t have high priority in our issues list. We will fix it asap. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Good theme. However, you have a serious case of divititus.

UpSolution

Hi! Thanks! What do you mean in “divititus” word?

Default-user

“Divititus” means you use a lot of nested div tags in your markup

  • Belgium
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, great theme!

I’m using the secondary menu used for selecting categories on portfolio pages to load html pages. However, it requires two clicks to load these pages.

Can you assist on setting up the portfolio category selector tabs to load a (sub)page with a single click?

Thanks!

Mark

UpSolution

Hi!

Please provide link to your page. I think I don’t understand what you mean exactly. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bshyong Purchased

Great theme! How can I change the timeline item that is selected by default when the page loads? I would like the newest panel (last tab in the timelime) to show by default instead of the first one.

Thanks

UpSolution

Hello!

Just remove ‘active’ class from first item with ‘w-timeline-item’ class and add ‘active’ class to last item with ‘w-timeline-item’ class.

If you have any other questions, please let us know.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
UpSolution

Thank you! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hy,

I would like to ask, how can I setup the recent works?

I have installed the Astra template and the xml file is already imported, but I can’t work with the recent works (don’t read the pictures).

Thank you.

UpSolution

Hello!

I guess this question is about WordPress version :)

Regarding recent works: sometimes during import images are not being loaded. You can upload some placehoder images to latest portfolio items for start and check how latest works will look like.

Hope my answer helps. If you have any other questions, please let us know.

Thanks!

  • Sold between 100 and 1 000 dollars
  • United States
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
amams Purchased

Hi,

For the first time ever in Theme forest I bought something and I don’t need to ask how to do this…how to do that! why this doesn’t work…why that doesn’t work! :)

And as I read on the comments you guys have a great support as well, Thanks a lot for the perfect work and good luck guys, deserves 5 stars (Done!).

Best Regards

Arash

UpSolution

Hi! Big thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, this is a great theme.

We’re just encountering an issue with the carousel in Google Chrome Windows and Ubuntu (OSX works fine). All other browsers work fine.

The logos appear flipped and/or squeezed together.

see some screenshots here: http://imgur.com/a/BxbvD

the first shows Firefox (logos are ok, although only a small part is visible). the second shows Chrome Windows (logos flipped and squeezed) the third shows Chrome Ubunto (logos flipped).

This is the only thing preventing our site from going live.

Can you please help?

thanks a lot, Pierre

UpSolution

Hello!

Please drop us a message using this form http://themeforest.net/user/UpSolution#contact we will send you file and instructions on fixing this. Fix will also be available with our next update to template.

Thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Sold between 1 and 100 dollars
BenetJ Purchased

First test with Astra HTML. Among other things I plan to use it for showing videos I have posted on Youtube. Just uploaded the page with 2/3 video where I have changed the link to one of my videos. No other changes in the file so far. I have also uploaded all the js, css etc. When watched in IE the parts of the drop down menus that reaches the place of the video don’t show. They seem to be hidden behind the video, but the parts of the menus above are shown correctly. Watched in Firefox or Opera this problem does not occur, the menus are shown in front of the video.

The sample video you link to in the original file is on Vimeo and then it works, but I have not yet tried to post my videos there. Would that make a difference? I would prefer just to use the ones I have on Youtube. Solution?

UpSolution

Hello!

We couldn’t initialize the reason of this issue. We add this in our bug list. When we fix this issue we will provide you solution.

Thanks for your feedback!

BenetJ
BenetJ Purchased

Hello again, Just tried the same video on Vimeo and now the menus works fine in IE as well as the other browsers. This is a bit strange, isn’t it? Still I would prefer to be able to use Youtube. I hope you can find a solution. Best wishes, Benet

UpSolution

Thank you for feedback! This may help us :)

Cheers!

BenetJ
BenetJ Purchased

We might find the solution here: http://www.jenkaufman.com/youtube-iframe-embed-video-problem-hides-menus-other-layers-546/ Read all the article! Different variations by the end.

UpSolution

Hello!

BIG thanks!

For fixing z-index bug of youtube videos for Internet Explorer you just need add following parameter after video URL:
?wmode=transparent
Example:
<div class="w-video">
    <div class="w-video-h">
        <iframe src="http://www.youtube.com/embed/A3PDXmYoF5U?wmode=transparent"></iframe>
    </div>
</div>

Cheers!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States
aceipro Purchased

hi thanks for creating this template ,

UpSolution

Hello!

Thank you for purchase :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I purchased your Astra theme and am having an issue setting up my email address for form responses. Can you provide instructions? I modified the line $your_email = ‘myname@mydomain.com’; already. Thanks.

UpSolution

Hello!

In most cases this is the only step you need to make form work. Please send us link to your site, so we can investigate.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I just purchased this theme and unzipped it. I haven’t made any changes yet and on the image slider on the index page (SLIDE 3) it appears that the images (Laptops) are not centered like they are in your preview. Why is that? Thanks.

Default-user

Its actually slide 1 in your preview but slide 3 in the file you have for download. Thanks

Default-user

I just want the look that you have on the first slide in the preview with the 3 images, centered and layered on top of each other cleanly. The way it is provided in the theme doesn’t match the preview. Please help when you get a chance. Thanks.

UpSolution

Hello!

We cannot include images of laptops in product (and some other images too), because we haven’t correspndong license. You need to purchase it separately for using in our theme. So template in product looks defferent than in demo.

Default-user

Yes, I don’t need the actual image of the laptop. I’m talking about the placement of those images. In the preview, the laptop images are centered and layered on top of each other. In the actual theme you use 200×200 placeholder images but they’re not centered or placed in the same way as the preview.

I’ll toy with it a little to see if its easy to do and get back to you.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Thanks for the great theme.

How can I get rid of the animation on the portfolio thumbnails to something more minimal? I don’t like the resizing and getting pushed up.

Thanks.

UpSolution
For disable portfolio hover animation you can use following CSS (in separate css file please):
.w-portfolio-item-meta {
    -webkit-transform: none !important;
    transform: none !important;
    }
.w-portfolio-item-image img {
    margin: 0 !important;
    }

Cheers!

Default-user

Thanks a lot. I’ll check that out. What if I want a slight hover animation such as a color overlay?

UpSolution

Describe with more detail what you want and we can provide you solution if it’s possible. Cheers!

Default-user

How about just a slight transparency over it using rgba (255,255,255,.2) or something along those lines?

UpSolution
Hi! You can try following CSS:
.w-portfolio-item-anchor:hover .w-portfolio-item-image img { opacity: 0.8; }
Default-user

Thanks! I had to get rid of a couple other lines in areas above that, but it works nicely.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m trying to put the shortcode of [clients] and it’s not working, only apears the code [clients]. There is some minimum number of clients for show the list, the logos must be in some special size?

Thanks

UpSolution

Hello!

You write comment at Astra HTML template. You mean Astra WordPress version or maybe Corsa WordPress?

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