Discussion on Astra - Retina Responsive WordPress Theme

634 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have installed CSS animator for visual composer to animate Astra. This plugin is available at: http://codecanyon.net/item/css-animator-for-visual-composer/7458846

However, it seems that this plugin does not work with Astra. Is there a way to switch to the standard version of Visual Composer (which I have purchased) instead of using the Astra Visual Composer edition? Alternatively, is there another fix worth considering?

Default-user

In addition, the front end editor for Visual Composer seems to have disappeared when using your plugin. Is there a way to re-activate it?

UpSolution

Hello!

These questions require special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

This is my favorite theme on Themeforest but the Icons in the Icon boxes absolutely need to be clickable. It’s not intuitive that they change color on hover but you can’t click on them. Crazy Egg heat map shows that users are constantly trying to click on them.

UpSolution

Hello!

Thanks for feedback! We will fix this behavior in the next update of the theme. Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Deleted

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
brxtt Purchased

Hi!

This theme works great and I’ve been enjoying myself making it just like I want it. There are just a few things I can’t figure out, maybe you guys can help me out.

- I would like to change the height of the top bar (where the logo is placed in) when scrolling. It’s 50px by default. I can’t find it in my css… Any ideas?

- There is a hover on the social media buttons with the name of the media. Can I deactivate or remove it? So it’s just the button and the cover color?

Thanks!

UpSolution

Hello!

These questions require special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi

I’m currently having an issue with breadcrumbs, on my site there is no option to change the colour of the breadcrumbs although this option was available when I previously added new pages.

UpSolution

Hello!

This question requires special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
Latif Purchased

How would I delete the comma that is forced on Testimonials shortcode? Right after the name…

UpSolution

Hello!

In order to remove this comma, you need to edit functions/shortcodes.php file. Just find following line inside vc_testimonial function:

<span class="w-testimonial-person-name">'.$attributes['author'].'</span>,

and delete trailing comma.

For further questions please read register at our support forum http://us-themes.com/support/

Thanks!

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 2-3 years

Hello, great theme!

Is there a way to add a custom css class to single images or other elements? I am using Visual Composer on many other websites and by default this is an option. Not sure why it’s not available with your theme?

icedivecs

To be precise on what is missing… “Extra CSS class name” is usually an option on every element in Visual Composer but for some reason it’s not showing up with your theme.

UpSolution

Hello!

We were using Visual Composer’s code mostly for admin, almost all elements you see have HTML code written by us. But it is possible to add “Extra class” field for some of them ofcourse. Please let us know which one is important for you and we will consider adding this parameter for them. For further questions please register at our support forum http://us-themes.com/support/

Thanks!

icedivecs

Hello,

To be honest almost all of the elements are important to have the ability for extra custom css / classes. Our problem in particular is with the Single Image element as we want to add padding and box-shadow. As a cumbersome workaround for this we are currently using the text-block element, inserting the image using Add Media and adding the class by then editing the image. This is cumbersome because now the image looks HUGE in the backend as it is contained within a text-block elemnt instead of a nice Single Image element.

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years

Hi,

I have a problem with revolution slider. I can’t display it widely as your demo even when I set it up as your documentation. The slider is boxed and arrow also.

Please, could you help me or send me the right shortcode ?

UpSolution

Hello!

This question requires special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

GraphikoPhil

Hi, thank you for creating this topic for me. Cheers ! :)

  • Has been a member for 0-1 years

Your sliders do not support mobile devices -

http://i.imgur.com/K3fkmEC.png

http://i.imgur.com/16S0RIX.png

Tested on all browsers.

I shouldn’t have to waste my time telling you this. Your theme shouldn’t have these glaring issues when you say it supports mobile devices.

UpSolution

Hello! Thanks for feedback! It’s an old version of slides at Astra demo. At the moment you can adjust sliders and its elements as you want.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, Is it possible to add Google Analytics Event tracking code to the action box and contact form on the theme?

UpSolution

Hello! Our developer will answer you later.

UpSolution

Hello!

I’m not sure which code you mean, but I think it is possible. There is Raw HTML/CSS/JS Code element in Visual Composer, where you can add onClick event for particular element. And it is possible to add class to Form/ActionBox containers to determine the element.

Hope my answer helps.

Thanks!

Default-user

I recreated the action box using the Raw HTML element and added the on click event code. However the on click event code was removed every time I saved the element.

UpSolution

Hello!

This is strange ofcourse. Please try creating Raw JS element right after Raw HTML (their icons are close in Visual Composer’s popup). Move JS code for on click event there. If this is not helping, please create topic on our support forum http://us-themes.com/support/ with just link to this discussion and then create private reply to this topic with your WP admin credentials, link to this particular page and code you are trying to insert – we will help.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

1/6 Column classes (.one-sixth) are not generated by the Visual Composer. If you check only 1/3, 1/2, and 1/4 columns work.

UpSolution

Hello!

Thank you for your feedback! Will add fix for it in next release. For now you can fix it yourself. Open file wpbakery/js_composer/composer/shortcodes_templates/vc_column.php, find this code:

switch ($width) {
    case '1/2': $width_class = 'one-half';
        break;
    case '1/3': $width_class = 'one-third';
        break;
    case '2/3': $width_class = 'two-thirds';
        break;
    case '1/4': $width_class = 'one-quarter';
        break;
    case '3/4': $width_class = 'three-quarters';
        break;
    default: $width_class = 'full-width';
}

and replace it with:

switch ($width) {
    case '1/2': $width_class = 'one-half';
        break;
    case '1/3': $width_class = 'one-third';
        break;
    case '2/3': $width_class = 'two-thirds';
        break;
    case '1/4': $width_class = 'one-quarter';
        break;
    case '3/4': $width_class = 'three-quarters';
        break;
    case '1/6': $width_class = 'one-sixth';
        break;
    case '5/6': $width_class = 'five-sixths';
        break;
    default: $width_class = 'full-width';
}

This should help. Please let us know if you have any other questions!

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi

I’m currently having an issue with my contact form.

It allows my clients to fill out the form and says that the message has been sent.

However I don’t receive the messages. I’ve checked all the setting and email addresses and they all appear to be correct.

Any help would be grateful

UpSolution

Hello!

This question requires special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
tc333333 Purchased

Hi

Hi s it possible to make portfolio items click able (links ) I have tried but it doesn’t seem to except them when added under portfolio.

Thanks

UpSolution

Hello!

Unfortunately, at the moment it’s not possible to add custom links for portfolio items. Maybe we will add this feature later.

  • Has been a member for 0-1 years

Hi there Theme was created, but how do I do not do full screen. have a nice day

senoldeligoz@gmail.com
UpSolution

Hello!

If you purchased Astra theme you should have “PUCHASED” badge near your name at your comment, but no badge is here. Maybe you purchased other theme?

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