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Hi Pirenko !
I discover I don’t know how to do, in the menu, a parent menu without opening a page (I didn’t use under menu before …)
I would like have the possibility, like in your demo, to open the menu, click an item with under-menu and click on one but without changing the actual page when I click on the parent menu.
Hi, Please check this small tutorial that will help you http://www.pirenko.com/blog/2014/07/24/mastering-wordpress-menus/Cheers
THE # !!!
thank you !
Another question !
visual composer try to update in 4.8.1 through WP but if I do, I have to pay.
How can we do to update ?
Hi,About Visual Composer: you bought the theme and you only have the license for it (not for Visual Composer). So, it is the theme that will eventually provide updates to it. Disregard that update message if it appears again.Cheers!
ok ! tank you
Template somehow prevents the display Font Awesome icons.
Do you know how to fix it?
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers
I try to filter a “latest portfolio” into visual composer witch is on a page.
When I putt one filter on “Skills filter using slug(s) – comma separated” only one filter works but not two filters.
I would like to show my images portfolio with two filters (skills)
Skills : “nebuleuse” and “newton-400” were add on my skills categories as identifier.
This exemple works : nebuleuse
width=”1/1”]pirenko_last_portfolios cat_filter=”nebuleuse” show_filter=”no” items_number=”50” cols_number=”4”[/vc_row]
This exemple doesn’t work : nebuleuse,newton-400
width=”1/1”]pirenko_last_portfolios cat_filter=”nebuleuse,newton-400” show_filter=”no” items_number=”50” cols_number=”4”[/vc_row]
Hi Nicolas,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers
i have astro version 3.8 on wp 4.4.1
how to update to 4.1 manually ?
Hi,Thank you for purchasing and sorry for the late response! Please check this video tutorial https://www.youtube.com/watch?v=hjBLV58VhYw&index=10&list=PLWiviR4wWrsENMcmNWnRuHk_iu25YDbzZ and also the one about updating bundled plugins.Cheers!
I’m having issue installing Astro. When I install the theme, I go to download the plugins and it comes up with this message
Installing Plugin: Astro Framework
The plugin does not have a valid header.
Downloading install package from http://18.104.22.168/styletopia.events/wp-content/themes/astro/external_plugins/astro_framework.zip…
Download failed. couldn’t connect to host
It’s the same message for the other two plugins.
Hi, thank you for purchasing! Probably the host does not allow this type of operation. To workaround this please open the external_plugins folder located on the root of the theme and install the plugins using the .zip files inside. Thanks!
I had created a static page as the home page of my website. However, now I’d like to put the portfolio as the home page. I couldn’t find anything about that in the Comments. Is there an easy fix for that?
Hi,Thank you for purchasing! You can change your homepage under Settings>Reading.Cheers!
Oh! Thank you!
Hi. Any chance you can update this to work with the latest Visual Composer. There are issues. I updated to the latest Visual Composer because columns were all over the place and now the [ prkwp_styled_title] doesn’t work.
Hi,Thank you for purchasing!Please use the version that is provided with the theme and report any issues if you find them.On the next theme update we will be updating Visual Composer. This update should be available on the next 2 weeks.Cheers!
It isn’t possible to use the version that comes with the latest Astro because it doesn’t support the latest wordpress version which was updated for security reasons. There are issues with the columns being out of line when using the old version that comes with the latest Astro. Users shouldn’t have to use an old version if it compromises security.
There’s no security issue with the version that is provided with the theme. Themes that had security issues related with Visual Composer were disabled 6 months ago until that security breach was fixed.About the columns: please use the original version and send us a link if you still have trouble. If you look on the previous comments here you will see that this situation has never been reported.Thanks!
The correct plugin versions included with the theme: Astro Framework latest version is 4.1 and Visual Composer 4.7.4Cheers!
The old version that is bundled with Astro doesn’t support the latest wordpress version (which was updated for security reasons). That’s what I meant. Visual Composer was updated to work with the latest version of wordpress.
If i use the old version that is bundled with Astro I also need to revert back to an unstable version of wordpress which is unsecured.
Sorry, but that does not seem to be accurate. Can you send us a link to where we can see more information about this security breach?As an alternative, if you think that there’s a security issue with the theme and WordPress latest version please report it to Envato Help Center. They will let us know about it.
By the way: https://forums.envato.com/t/visual-composer-security-vulnerability-fix/10494The secure version 4.7.4 is already provided within the theme. Cheers!
What ever the latest wordpress updates were, the version of Visual Composer that is bundled with Astro does not support it. I may have the security issue confused.
You can see the issue here: http://imgur.com/NfMFIOa
There were also 2 security updates to wordpress in January and February.
Just to be clear as i think we’re getting confused: Wordpress had to be updated and then there were releases of Visual Composer to support the new wordpress updates. The version of Visual Composer that is bundled with Astro does not support the newest version of Wordpress.
You mentioned security issues and we assumed it was with the theme or bundled plugins. We just tested it locally and it seems to be fine.Please send us a private message with the WP login details (contact form on this page http://themeforest.net/user/pirenko ) and describe the issue that you are having.Cheers!
Firstly, I think this is a brilliant theme so thank you.
I am currently trying to input an image slider into the ‘About Us’ but the images have arrows over the top of it and I can’t seem to get rid of them.
Is it possible to get rid of them?
Hi,Thank you for purchasing! Please send us a private message with a link for a quick check.Cheers
Hi, nice theme. Presale question, can I add visual composer to create the portfolio custom post types? I want to make the front portfolio of the site to have a custom page layout instead of showing the portfolio gallery when clicked, possible? Or I want when the switch image is clicked goes to a page where I can use VC for the design layout instead of linking to the bigger part of the image, possible?
Hi,Thank you for reaching us!Yes, that is possible. You can see an example of that on our most recent theme too: http://pirenko-themes.com/verve/home-naver/You can have this type of thumbnail click behavior with Astro too.Cheers!
Ok. Love the home-naver though but can I still use the “astro” with her lovely and subtle switch image to set the links to page instead of image gallery? Also, may I ask if;
1. the love like/love icon can be hidden
2. it comes with the live chat app
Thanks a million for the prompt response.
Hope to be a darling customer.
Yeah, that is possible to achieve. This video shows how if you want to see it https://www.youtube.com/watch?v=W_TpHwhgg58&index=8&list=PLWiviR4wWrsENMcmNWnRuHk_iu25YDbzZAbout your 2 extra questions:1) Yes;2) No, but you can get it at clickdesk.com (there’s a free plan too);Cheers!
Great! Thanks a million, love the quick response and expect a new customer soonest because you’ve cleared the grey area.
Oh…may I ask also ask if when the hovered switched image is clicked, the actual image, can a link be added to it to a page built with VC?
Welcome, I;ve asked a new important question please.
Oh…may I ask also if when the hovered switched image is clicked, the actual image, can a link be added to it to a page built with VC? VIP.
Hi,Not sure about what you are asking here… Isn’t this the same question? I mean, you can link any of the panels to any page.Thanks!
Sorry for keeping away! Since we’ve concluded to use your smart theme, my new creative director was saying if it is possible to make the switch linked images when clicked to navigate to the gallery if it is possible to make the gallery image clickable to a page?.
Not sure if this is what you are asking, but at this moment these images are not linkable http://www.pirenko.com/astro/portfolios/old-friends/#!slide_1Thanks!
Yep, that’s it, if one can set a link to a page built with VC. But anyways, we can get another flow but love the nifty theme altogether. Thank you for being patient with me.
Do you have a changelog for the update? Thanks.
Hi,You can see that information here http://themeforest.net/item/astro-showcasephotography-wordpress-theme/6364365Thanks!
Hello i have a demo of astro theme, and i dont know how to configure Blog view like if there were slide panels. I have a theme (www.perretesdealbacete.com) and its out of date, i want to see details before, as we are a non profit organization, dont have much money to spend. So if i can get some result alike id would like to setup and purchase your theme. Thanks for supporting.
Hi,Thank you for reaching us!Sorry, but we don’t understand your question. Please try to explain differently.Thanks!
And all i have is this:
here was an image of a grid
I want to export all blog content and configure the blog to look like the first picture….
If this works, I would be able to purchase the full theme, if not iwould not, because we must take care of the money we spend, as non -profit organization.
Hope you understand me now.
I don’t see any images… Please make sure you share them. Also if you want to share a page from the demo please open http://www.pirenko-themes.com/previews/?theme=astro and remove the top bar. Then navigate to the right page and share the URL. Thanks!
I do not know how to upload images here.
i want to configure theme to show like this: http://www.pirenko.com/astro/
And all i manage is a simple grid, with posts. Can i mail you the images?
forget evverything, theres nothing like dummy content.
ok!!! Ive been able to mount the demo on localhost. Now i have one serious doubt. I have all content in http://www.perretesdealbacete.com distributed in pages and post. How can i export the post and import them as portfolios ? Is there some way to see the blog like the portfolio shown in the demo (http://www.pirenko.com/astro/)? If not, do I have to copy paste everything? Thanks a lot for supporting me.
Hi,We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.Cheers!
I dont have one, im asking because, as i said above, its for a nonprofit organization, that can afford buy once only. So i want to be very sure, before purchasing.
Still a bit confused… This is a premium theme so where did you buy it?
i followed a google link to a demo archive not 100% funtional. I want to purchase, but is not my money and they (the board) have to very sure… And i have to translate and explain everything. They dont undestand why changing theme… Get and idea!!. Anyway thank you for supporting me without a badge, im really interesed in purchasing the theme.
Ok. See ya.
Hello Pirenko! I see this notification
The following required plugin is currently inactive: WPBakery Visual Composer.
The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Astro Framework.
The update is located on the theme root folder inside the external_plugins folder.
and Tell me please How can I activate Visual Composer !?
There is bug with gallery output on page. It is created by Visual Composer plugin!!
Hi,Thank you for purchasing!Here are our comments:1) You can see how to update bundled plugins here https://www.youtube.com/watch?v=f0JrPSouk6U&index=9&list=PLWiviR4wWrsENMcmNWnRuHk_iu25YDbzZ2) About updating Visual Composer: you bought the theme and you only have the license for it (not for Visual Composer). So, it is the theme that will eventually provide updates to it3) Gallery bug: please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situationCheers
Thanks for answer, I updated the theme but problem with gallery is. I send message in your personal page.
Ok, we have just received it. We’ll comment very soon. Thanks!
Hi,Thank you for purchasing!That color is the theme active color and you can change it under Astro Options>General tab.Cheers!
Olá Pirenko, estou com problemas quanto ao tamanho do uso das imagens no meu Astro.
Você por acaso poderia me ajudar?
Qual formato ideal para usar a foto sem que ela perca a qualidade?
Eu uso o meu site no formato GRID e as fotos que aparecem no meio ( miniaturas) nao ajustam da forma correta, obrigado e um abraço.
Pirenko, quem comprou foi um amigo e instalou no meu wordpress…isso em 2014, o nome dele é Rubens Nobre, não sei como está logado aqui no themeforest. Mas o template foi comprado sim, abraço
Sorry, but all enquiries must be placed with the purchaser account. We can’t provide support according to Envato rules. Also, please let’s keep our conversation in English, because these are also the rules here.Thanks!
Hi Pirenko, can you send any links to sites that currently use the Astro theme and also have a Woocommerce shop? I’d like to see how it it integrated. Thanks!
Hi,We’re sorry, but don’t have any links to share here apart from the theme demo http://www.pirenko.com/astro/shop/Most of the users that reach us don’t use the shop.Cheers!
I just bought your theme!
I can set a button in “call to action” but it shows only very ugly one, how can I set a nice button?
Hi,Thank you for purchasing Try adding the CSS class theme_button to the action button.If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Hi, message sent! Thanks
Hello Pirenko, I am having a problem with the content on the pages I update. When I update the bio of one of the talents, it only shows it’s been updated in the Midwest, but still shows the previous updates on the east coast. I tried having someone add the updated content on the pages while on the east coast, but even after saving and updated ‘post’, it still shows the old content, and not the new content. Is there something within the theme that need to change? Please advise.
Hi,Thank you for purchasing!That situation does not seem to be related with the theme (it seems to be some sort of caching or CDN issue). Please turn OFF any plugins that are not included with our theme and try again. Try also activating one of the default WordPress Themes to see if that error happens only when this particular theme is active.If the problem is only with our theme, please send us a private message with the WP login details (contact form on this page http://themeforest.net/user/pirenko ).Cheers!
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