345 comments found

SimmiMD Purchased

Hi,

after the last update i have problems with the contact template. When i use it the site is still blank.

I hope you can help. www.simon-photography.com/kontakt

Best Regards

Simon

Pirenko

Hi,
Thank you for purchasing!
Please turn OFF all the plugins that are not included with the theme and try again. If you still have trouble send me a private message with the WP login details so that I can analyze this situation.
Cheers :)

Hi Pirenko !

perhaps a problem with the 3.6 update : after to time trying to upgrade, the website is totally white the website is doing the loading and shows nothing.

back to 3.5 is OK again

any workaround or solution ?

thank you

Laurent

Pirenko

Hi,
There’s a problem with the contact page, but apart from that everything seems to be fine. An update will be released update to fix the contact page. Cheers!

LaurentDubin

Hi ! everything is fine again with 3,7 !

Pirenko

Ok, great :)

Hello, I could not install demo content successully from One-click install demo content option. the pictures are not coming! Please check below. http://billurgroup.com.tr/site/
Pirenko

Hi,
Thank you for purchasing!
Please turn OFF all the plugins that are not included with the theme and try again. If you still have trouble send me a private message with the WP login details so that I can analyze this situation.
Cheers :)

Greetings-

Thanks for the theme.

I’m having a strange issue where the ‘Customization’ screen shows something one way, but the published version is different. Namely, for my site jabage.com, I just want the tagline to be visible under the logo on the right hand side. For some reason it shows the site title. What am I missing here?

Also the ‘Blog Logo Image (Top Left)’—what are the specific dimensions to make this logo seamless? Why is there a black box around it? Thanks in advance.

Pirenko

Hi, where did you buy the theme?

Default-user

Oops. Sorry. Same theme name, different publisher. Please disregard.

Pirenko

Ok, not a problem! Cheers :)

elinares Purchased

Very good morning

How can I use Visual Composer 4.5?

Pirenko

Hi,
Thank you for purchasing! The version included with the theme was customized and it will only be updated if bugs appear. Also the latest versions of VC have a lot of new elements and they tend to slow up everything and I don’t want that.
If you need help setting up something specific please send me a private message.
Cheers!

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