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after the last update i have problems with the contact template. When i use it the site is still blank.
I hope you can help. www.simon-photography.com/kontakt
Hi,Thank you for purchasing!Please turn OFF all the plugins that are not included with the theme and try again. If you still have trouble send me a private message with the WP login details so that I can analyze this situation.Cheers
Hi Pirenko !
perhaps a problem with the 3.6 update :
after to time trying to upgrade, the website is totally white
the website is doing the loading and shows nothing.
back to 3.5 is OK again
any workaround or solution ?
Hi,There’s a problem with the contact page, but apart from that everything seems to be fine. An update will be released update to fix the contact page. Cheers!
everything is fine again with 3,7 !
Thanks for the theme.
I’m having a strange issue where the ‘Customization’ screen shows something one way, but the published version is different. Namely, for my site jabage.com, I just want the tagline to be visible under the logo on the right hand side. For some reason it shows the site title. What am I missing here?
Also the ‘Blog Logo Image (Top Left)’—what are the specific dimensions to make this logo seamless? Why is there a black box around it? Thanks in advance.
Hi, where did you buy the theme?
Oops. Sorry. Same theme name, different publisher. Please disregard.
Ok, not a problem! Cheers
Very good morning
How can I use Visual Composer 4.5?
Hi,Thank you for purchasing! The version included with the theme was customized and it will only be updated if bugs appear. Also the latest versions of VC have a lot of new elements and they tend to slow up everything and I don’t want that.If you need help setting up something specific please send me a private message.Cheers!
Hi .. On my site the portfolio carousal is rendering odd … Can you please take a look at and let me know how I might be able to resolve this issue.
I fixed it! Woo hoo!
Any idea why fullscreen slider doesn’t work on Firefox ? (Works on Safari and chrome)
Hi,Thank you for purchasing! Please send me a private message with a link for a quick check. Cheers
1) Style mansory not working. All plug-ins are disabled. Version astro 3.7. Plug-in 3.5. Example: http://hollywood-pixel.ru/portfolio-all/
2) How to make all of the downloaded images in the style of mansory? And put it on one page?
3) Are you a super =)
Translated via google translator
My English is bad.
Hi,Thank you for purchasing! Here are our comments:1) Please select the correct page template on the right side panel (when you are editing that portfolio page;2 and 3) We don’t understand what you mean here;Cheers!
1)http://clip2net.com/s/3j4k94k – correct
Check it http://hollywood-pixel.ru/portfolio-all/
2) All photos in portfolio http://hollywood-pixel.ru/portfolios/klubnaya-fotografiya/
I wanted to say in the style of masonry is displayed only previews portfolio, and how to make that all photos from a separate portfolio of findings in this style on one page?
Hi,Your website is not responding at this moment. We still don’t understand what you mean so it is better that you ask someone help to explain us your questions.Cheers!
Those links are showing some sort of coming soon page. Anyway, if you want us to analyze those pages please send us a private message with the WP login details.Cheers!
Solution this problem pls! have version 3.7 this theme
error in visual composer! said update
Hi,Thank you for purchasing! Please make sure that you are also using the Astro Framework latest version too. If you still have trouble send us a private message with the WP login details so that we can analyze this situation.Cheers
Is it going to come an update with the cookies information?
In Italy there are going to be huge penalties for websites that don’t show the cookies acceptance policy.
Hi,Thank you for purchasing! The theme does not use any cookies, but if you still want to add that information you can use a plugin for that. Cheers!
i’m getting this error when installing on click import?
A post thumbnail must be set before saving the post. This post will be saved as a draft until a featured image is set.
Hi,Thank you for purchasing! It seems that your server is not allowing the import of the images that are included in the theme folder. This is very unusual, but the only thing you have to do is to assign featured images to portfolio items.If you need help with this please send us a private message and we’ll do this extra step for you.Cheers
Help menus wpml flag theme, I want it on the menu section, thanks
example : http://prntscr.com/7qfd0r
pd: nice theme
Hi,Thank you for purchasing! That area is widget ready so you can add anything there. You can manage it under Appearance>Widgets.Cheers!
hi, I need not use widgets in visible area as low down menu or logobar
see pic http://prntscr.com/7qg0ka
Hi,Sorry, but we don’t understand what you are saying. Try to explain clearly. Thanks!
good what I need is to locate the language module wpml plugin to make it visible and does not use widgets in my desire page then appears on the menu bar or logo bar
if a case does not understand me you give me a courier to spend my url
Hi,Your question seems to be related with WPML so you should contact them for more info. Cheers!
if I understand but this involves the design of astro not understand if I want a button or position where language changes go, and I do not answer it in a widget and I do not use the widgets
help me !
We still don’t know what you want to do exactly. If you want to change the menu section you need to edit the header.php file. Thanks!
Here is the example in an image please help in this urgent thanks
see select lenguage thanks
url : http://prntscr.com/7qps3v
Once again: you can add that to the widgetized area. The configuration of that specific element depends on the WPML plugin settings. Cheers!
Hi,Thank you for purchasing! We don’t understand what you are trying to do. Please send us a link of the theme preview page that you are trying to mimic.Cheers!
hi. thanks for the fast reply. what i mean is: when i hover over the pictures in the gallery i want them to show the picture title. is it possible to do in this theme?
this is my gallery: http://www.gayya.co.il/%D7%92%D7%9C%D7%A8%D7%99%D7%94.html
Hi,When you hover the picture you see the portfolio item title. Cheers!
i want to create a portfolio and upload mass amount of images and filter it by category and the listing is masonry
how to do that?
please help urgent
Hi,Thank you for purchasing! You need to create multiple portfolio items to have filter by category. You also need to use the bulk upload image option for each portfolio entry.Cheers!
Please help, looking to delete the heading and line on the actual pages? and how do I create the carousel portfolio?
Hi, thank you for purchasing! Please take a look at the video tutorials, but both questions are related with selecting the correct “Page Template” on the right side panel when you are editing a page. Cheers!
can you please tell me how to expand portfolios, you can see mine here, i have 4 in every section and I cant figure out how to expend them so I don’t have the empty space. THNX
Hi,Thank you for purchasing! Under each one of those portfolio pages you have some options under the content. One of these options is the number of panels that are visible.Cheers!
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.