340 comments found

Hey, im really interested by your site, i only wanted to know if i can add the twitter and facebook buttons to share or to like a project in the portfolio section and if i can replace the twitter column on the bottom of the page with a facebook column.

Thanks a lot.

Anthony

purethemes

Hi, sure, you can add them using one of dozens free and premium plugins for that. You could also add any widget you want in footer, including one from Facebook

Hey @purethemes, when trying to upload your theme to wordpress, I got the following error:

“Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, service@webmailer.de and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.”

Could you tell me what I can do? Is it possible that it has to do with the fact that I just upgraded wordpress to version 4.0.1?

Cheers Sabrina

Default-user

Sorry, found the solution now. The trick was to not upload the whole zip-folder which you get after purchasing the template but to unzip this one and the upload only the zip-folder “astrum-theme” within the zip-folder. Hope, this learning helps someone else ;-)

Hi there,

I tried to go to purethemes..etc. to fill in a support ticket with my login details, but when i went to it all i got was a white screen, so i will right my question down here:).

Hope you can help me out, i just saw that my mobile menu isn’t working anymore. It does show up when i resize the screen or look at my mobile screen, but when i click/push on the menu nothing happens:( I am using a child theme so tried by activating the parent/normal Astrum theme, but stil the button doesn’t doe anything:(.

cheerss

Ruby

Default-user

ps. this is the website: www.unitymoney.nl

purethemes

Disable the plugin Unity Converter, it’s badly written and causing javascript error on your website

Hello, I tried to visit the support forum, but it seems to be offline.

I was wondering if you have .less files available for the theme?

Default-user

Sorry to bother you again – but where can i change the isotope setting to use a masonery layout in woocommerce archive pages?

Default-user

Dismiss that. Found it in custom.js (missed it on the first look through!)

purethemes

Thanks :) Cheers

Hello, I’m new to Wordpress and have just purchased this theme. I want to make my site look exactly like the demo site and start from that. I’ve followed the documentation to import with the xml file but it shows a whole page of list of failed to import message, tried a few times still the same I couldn’t figure it out myself. Can you help? Thank you, love the theme!

Default-user

Hello, I’ve sent a message through the support tab, butno reply. Can you tell me how to import the demo content correctly? Thanks a lot!

purethemes

I replied you on 17th December and asked you about your login details to your wp-admin

Default-user

I apologize. Must have been blocked by email system or something, couldn’t find it in inbox or junkmail either, I will send you my login along with my other email address via support tab :)

Hi! Is there any way to take the “Recent Work” thing off from every portfolio’s page? (It’s automatically generated?) Where can I modify the setting to stop it from showing at the bottom of every portfolio?

Default-user

Also, is it possible to set order of the “Recent Work” shown on homepage according to updated date?

purethemes

Hi

ad1. In latest version of Astrum there’s an option for that in Theme Settings.

ad2. Sure, edit the shortcode [recent_pf] and add to it orderby=’modified’ so it will be [recent_pf orderby=’modified’ ]

smjure Purchased

Hey Im getting tons of subscriptions via mailChimp Newsletter (Astrum wordpress widget). Is there any way how to add captcha? Kindly explain how? Thank you.

Default-user
smjure Purchased

There is only one Newsletter place in footer of webpage and connected to one mailchimp list. I guess it must be rather intelligent spam as even captcha with simple equations cannot stop it. When I delete newsletter list, the spam subscriptions/emails stop. If you have any suggestions what to do, please let me know …

purethemes

But you’re using now the original MailChimp for WordPress, yes? I don’t think it’s theme related, maybe try some other plugin for newsletters with better security

Default-user
smjure Purchased

Yes I use that one MailChimp for WordPress. I believe you have tried several Newsletter plugins for your there, any good alternatives pls?

Hello! We are very interested in your theme – fits our purpose. Does theme have option for language switcher?

purethemes

It has support for WPML plugin, for other solutions (like qTranslate) it will require some modifications. Thanks

Default-user

We actually meant language switcher, usually is somewhere in the header?

purethemes

Sorry, there is no language switcher in header.

Is it possible to take donations in addition to selling products on this site? Also is it possible to have the menu be “sticky” so when you scroll it still shows at the top of the browser window?

purethemes

Hi, there are probably many solution for ‘donations’ but it’s not theme related, it’s rather functionality for plugins, so I’d look on plugin repository for something like that. There’s no option for sticky menu in Astrum

kwaek Purchased

Great theme, would recommend to all. Quick question, how can I make the shop category pages full width?

purethemes

Hi, unfortunately there’s no option for full-width shop page in Astrum

Hi, I am thinking about purchasing this theme and want to know if it comes with Demo content as I would like the theme to look like demo?

purethemes

Hi, yes, more or less, the images are copyrighted so they are not included, but general content is available to import.

Hi, I would like to know what should be the default image size for showing the recent work page, because when I upload my photo, the top of the header is being cut off.

purethemes

Hi

generally those are the sizes set in Astrum:
    add_image_size('blog-medium', 320, 0, true);  //4col

    //set to 472
    add_image_size('portfolio-wide', 1180, 0, true);     //slider
    add_image_size('portfolio-half', 775, 0, true); //2col
    add_image_size('portfolio-3col', 380, 271, true);  //3col
    add_image_size('portfolio-4col', 280, 200, true);  //4col
    add_image_size('square-thumb', 130, 130, true);  //4col
it depends what exactly element you want to change

When is update for new WooCommerce 2.3 out?

purethemes

I’m just finishing it, it will be available today.

cubewebsolutions

I’ve noticed your demo site is not running woocommerce 2.3 as the ‘proceed to shopping cart’ button is not in the new location. This is a new feature of WooCommerce 2.3.

purethemes

Hi, yes, I couldn’t find time yet to update my demo pages, sorry.

Hi, I have installed woocommerce plugin but on webpage it is showing error as Fatal error: Call to undefined method WooCommerce::nonce_field() in /home/mdcconcepts/otherwebsites/thuseweb/wp-content/themes/astrum-theme/woocommerce/single-product-reviews.php on line 105

and in plugin settings it is showing as Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details

Can you please help?

purethemes

Hi,

Astrum was updated yesterday to be compatible with WooCommerce 2.3.3, please update your theme as you probably have some older version

Default-user

thank you for the help, i have updated the theme but now the Add to cart button not getting display, will you please help?

jmotala Purchased

I just installed the latest copy of Astrum theme and then got this message:

Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home4/jmot786/public_html/wp-content/themes/astrum-theme/inc/class-tgm-plugin-activation.php on line 1636

Clearly this is a theme / plugin needed for this theme problem. Pls advice how to clear it in Wordpress or Hostgator with clear instructions

Thank you.

purethemes

Hi ? ?try to replace file astrum-theme/inc/class-tgm-plugin-activation.php with this one https://www.dropbox.com/s/mklohe1sitpz59q/class-tgm-plugin-activation.php?dl=0

Default-user
jmotala Purchased

Do I do this in Hostgaror or in my own files that i have downloaded?

purethemes

You do it on your server

thank you for the help, i have updated the theme but now the Add to cart button not getting display, will you please help?

purethemes

Hi, please send me an message via contact form on the Support Tab and provide a detailed description on the issues you are having along with your WP login details and links to the pages with the issues. I will try to figure it out. Thanks.

In the shortcode-portfolio we can choose to open the item-page or open image in lightbox. This option (open ítem or open image in lightbox) exists in the portfolio page? Thanks.

w7nn Purchased

I cant find the Regular Table’s tab in page builder. How can I create a table?

purethemes

To create table you need to use regular HTML in Text mode

Default-user
w7nn Purchased

thank you =)

Hi there,

On the main blog page, I cannot get the featured image to show up above the text as on the demo pages of your theme. Please can you let me know what I may be doing wrong?

Thanks

Tony

purethemes

Hi Tony, change to Post Type to Image

piopakk Purchased

How do I put the Facebook button and link in the grey copyright section at the bottom of the front page? Please see www.tidtilforandringer.dk

purethemes

You’d need to do it manually in file astrum-theme/footer.php

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