227 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi!
What a nice theme :D
I have two questions: – Where i can insert google analytic code? also is there a place where i can insert meta tags or key words(for SEO issues)?
If not, could you please add them in next release for facilitating them updates?

purethemes

Hi

for analytics use http://wordpress.org/plugins/google-analytics-for-wordpress/ and for SEO this http://wordpress.org/plugins/wordpress-seo/ There’s no need for reinventing the wheel if there are so many good plugins for that ;)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’m having trouble with the Pricing Tables code.

I cannot get the button link to render anything other than href=”#” even if I change the URL in the page.

If I make the buttonlink empty the button disappears, anything else just shows the link as ”#”.

This is being done by hand not in the page builder.

purethemes

Hi, please update Astrum to latest version 1.0.4, it fixes that issue.

  • Elite Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users
  • Exclusive Author
  • Microlancer Beta Tester
  • Author had a Free File of the Month
+2 more

Hi

there’s update available to version 1.0.4

Changelog
* fixed issue with Revolution Slider select box on Page Template
* fixed issue with sidebar sides for posts
* Portfolio templates can have content now form page editor
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

My Ajax Portfolio page is empty. I’ve got a stock install that I just upgraded to 1.04. The Ajax Portfolio wasn’t working before and I was hoping this would fix the problem it’s still not displaying anything. Any ideas?

purethemes

Hi

please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 4-5 years
Some pre-sales questions:
  • - Does it include a child theme?
  • - No action box(es) included?
purethemes

Hi

ad1) No, but it child theme friendly

ad2) All elements available are shown in demo

  • Bought between 50 and 99 items
  • France
  • Has been a member for 1-2 years
LexMih Purchased

Hello,

Is there a way to make the “Featured Boxes” clickable? To link to a page inside my website?

Thank you! Best.

purethemes
Hi if you’re using shortcode it is possible:
[iconbox column="one-third" title="" link="" icon=""] [/iconbox]
but it’s currently not available for Page Builder (I’ll add it for next update). For now in Page Builder you can only add link as HTML in box content
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
aryanmx Purchased

Hi, I met an issue with revolution slider on the homepage when I tried to import the demo.

the error is the following : Revolution Slider Error: Slider with alias not found

However I imported the slider file in extra and saved as weel I also edit the homepage and selected “home” in the slider option in the bottom of the page.

Any idea? Thanks in advance, H

purethemes

Hi

please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Thanks for your next help Actually in my product website only can show 2 Related Products. How can i go put more products in there? I want to show 4 products? or How can i disable that!

purethemes

Are you sure you have more products that are related? There’s nothing in theme that would affect it, as it’s generated by woocommerce plugin

Default-user

Goord Morning. Yes, there are 5 products in the same category. Even the example of Astrum, has the same problem. It only shows 2 products reacionados.

Please could you help us or how to disable this item

Default-user

can you show us a example with more related products please

Default-user

Please we need your answer. It is very important

purethemes

That might help http://docs.woothemes.com/document/change-number-of-related-products-output/ add that code to functions.php (and change ‘posts_per_page’ to 4 instead of 6)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Benassi Purchased

Hi! How is it possible to display a menu with a list of categories and subcategories to the store page? Standard woocomerce widget can only display all categories with no separation to the parent / non-parent. I have a lot of categories and subcategories and the entire list does not fit on the page.

Default-user
Benassi Purchased

Question 2. When you add a menu, for example in the sidebar, attached serachform. Can I remove searchform in the sidebar?

purethemes

You’d need to add them manually, but maybe there are some plugins for that. Theme doesn’t have any functionality for it. Regarding 2nd question, we’ll fix it for next update.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi ! A really nice work… I’ve just one question. I choose the “Alternative header”, but when I’m in the shop it’s the “Standard header” which is loaded. What can I do to use the alternative header also in the shop ?

Thanks in advance.

purethemes
That’s a bug, sorry for it! To fix it, edit file astrum/woocommerce/archive and replace
get_header('shop');
with
$htype = ot_get_option('pp_header_menu');
get_header($htype);
purethemes

Do the same in single-product.php

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Whenever I click on the top menu or do a page refresh, the menu slides a little from left to right. You can see this happen if you click around the menu really quickly. This happens in Chrome and IE but not in Firefox. Please help.

Thanks.

purethemes

Unfortunately that’s something that can’t be fixed and it’s not a bug, it just how it is, it needs to load and adjust

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Not working at all in IE 8

Default-user

but the html version is working in IE 8 please help

purethemes

What exactly doesn’t work and why you’re still using browser from ‘08 ;) I don’t have IE8 but I’ve checked compatibility mode from IE10 and it seems ok.

Default-user

the revolution slider is working but theres something problem, the header is increasing the height. even your demo site looks bad in IE8. I used IE because my client uses IE in china.

Default-user

No reply?? Please help

purethemes

I’ll try to fix it, but it’s not something that causes theme to “not work at all”

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Is it possible to disable the shop feature?

purethemes

If you won’t install WooCommerce plugin you won’t see any sign of shop functionality ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I want to buy your theme, but I need to completely translate it (front and backend) to Italian language. Is the theme full localized? Is it full compatible with WPML plugin?

Thanks.

purethemes

Hi, yes it is compatible with WPML, but not all options from back-end are translatable

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

A question earlier on this page mentions someone having an issue with the pricing tables not linking properly. I’m having the same issue using 1.0.4. Can’t get the links working and they only show href=#”. Can you let me know if there’s a newer update, or if there’s a quick fix? Thanks!

whthk02

Any update on this?

  • Has been a member for 0-1 years

Hi, just a pre-purchase question…we are new to theme forest and don’t know much about it. We love this template, just 1 question – we won’t need as many tabs across the top as the display template has, is it possible to deactivate the ones we won’t need?

Thanks.

purethemes

This is WordPress theme and the demo is just example of how you can setup page, it’s not that you have to use all these pages and elements. I guess it will be also your first time with WordPress? I strongly advise to first learn basic usage of WordPress before diving into themes like these, as it might be hard for a beginner.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

“If you won’t install WooCommerce plugin you won’t see any sign of shop functionality ;)”

...if you don’t install WooCommerce Plugin, can you still use the pricing tables?

purethemes

Yes you can, they are separate features

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there and thanks for this wonderful theme!

I have a couple of issues / questions.

1. In the page builder, when using Image Boxes and I go back to edit something, all information (except for the picture) is “lost” and I have to manually re-enter everything. This becomes quite a daunting task when there’s 20 picture boxes to be edited. Is this a known bug? Is it getting addressed or is there a workaround?

2.Is it possible to have colored sections in posts/pages? I’m referring to the content background. i.e. is it possible to have a grey text box?

Thank you in advance for your time!

purethemes

Hi

ad1. Sorry for this, there’s a bug but easy to fix, please open file astrum/inc/blocks/pp-image-block.php and find line
 <?php echo aq_field_input('caption', $block_id, $title) ?>
replace the $title with $caption

ad2. That would require adding some customization

Thanks!

Default-user

Hello again and thanks for the quick reply!

I wanted to ask something else. In the shortcodes section of the sample site, “regular tables” are listed as an option but I can’t seem to find them. Can you point me to the right direction please?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey Guys, i bought the template for a customer but everytime i want to import the demo content i get an error “failed to import”. And it´s not about the pictures. None of the demo pages for example home, portfolio, etc … are created. Please help

Default-user

Ok, after 7 times importing, its finally there.

  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Europe

Hi,

I’m interested in your CookingPrss theme. Do you still provide support on your CookingPress WP heme?

Thanks!

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