228 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

With version 1.0.7: Revolution Slider Error: Slider with alias not found.

Maybe you mean: 'home-page'

PHP version 5.2. The shortcode works it’s just the home page template.

Screenshot Here

purethemes

Hi, have you choose the slider in the Theme Options?

Default-user

It was already selected in Theme Options, However I re-saved it and it started working. Sorry about that :P

purethemes

No problem ;) Cheers

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hello,

I have strange problem…i see theme options in the backend like a list without graphics and also the website…they seems that they doesn’t have any css.

How i can fix them?

Thanks

Davide

Default-user

I fixed..the problem it was the incorrect name of the main folder :(

purethemes

Hi could you describe me what happened? I’m curious if it’s something theme related or other issue? What was the name before ?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I have a problem with the payout. On my pages I can’t see the About/Twitter/Get in touch/Newsletter footer. How can I activate it? Thanks

purethemes

Hi those are widgets, you need to go to wp-admin -> Appearance -> Widgets, and drag each one to corresponding ‘footer’ area

Default-user

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Can you tell me how to have the team members go in the opposite direction in the carousel? Our CEO is now at the end of the list, and I can’t figure out how to reverse the order. Thanks!

purethemes

Hi, they are ordered by the date of creation, so just edit date of each ‘member’ to make the CEO the ‘oldest’ one

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi! Does this template support the WPML plugin? Can we use this template to build a multilingual Wordpress site?

Thanks!

purethemes

Yes, it supports WPML :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I am trying to add a full width slide, in the editor it looks like it is a full width slide, but on the site it adds about 50px of white space on each side. How can I fix that?

Thank you

purethemes

Hi

please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

Default-user

Just did, thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am getting the following error..

Fatal error: Call to undefined function has_shortcode() in /home/storage/4/28/aa/pantanal-pousadasan1/public_html/Novo_wordpress/wp-content/themes/astrum-theme/template-home.php on line 44

I have the latest wordpress and used all your plugins from the download. can you assist with this fix please?

purethemes

Are you sure you have the latest version of WordPress (3.7.1)? Function that causing this error is this one https://codex.wordpress.org/Function_Reference/has_shortcode and it’s core WordPress function since version 3.6, so there’s no way it would show this error. Please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi there,

Before purchase I am just checking to see if the rounded corners of the images is auto-generated via CSS. Or is this something I would have to add to the CSS? I ask because a friend brought the theme and when he inserts images in pages, all he gets is square edges.

Absolutely love the cleanness of this theme :)

purethemes
The images used in various elements in Astrum have rounded corner using CSS, but image inserted into post content will have square edges, as most of people prefer it that way. However there’s nothing simpler than adding rounded corners in CSS, just add
.content-wrapper img { border-radius: 3px; }
  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years

Hi,

I have a question before I purchase. Is this theme ready for WordPress or do I have to install something else like WPML (that i see floating around here as well)?

Also the theme, great work, so clean and simple its flawless.

Would I be able to change the mouseover (grey colour in the top menu)? (to make it similiar to your SENSATION theme)

Thank you Fitim

logoprint

I think I found the answer to one of my questions. You also have the same theme in HTML 5. So I think that’s where my confusion was.

logoprint

Also is there a way to make the portfolio/gallery where all the images are in a group, so when the user clicks on one it open in a usual jquery pop up and then you can go next to view the rest. Can that be done with this theme?

purethemes

Actually I’m not author of HTML themes, I just converted them to WordPress. Mouseover can be changed by modification in CSS, and there’s no support currently for lightbox gallery as you’ve described in you 2nd question.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
xgloomx Purchased

hi, can I replace the button label *read more * in blog ed on mine and if so how?

purethemes

You can either translate whole theme using included default.po file (check the documentation, section : Translation) you can use this plugin http://wordpress.org/plugins/codestyling-localization/ or just edit each file in astrum/postformats and replace it there (but that’s not recommended)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
nordy Purchased

Hi,

I have a problem with Revolution Slider. I can’t see the right fonts and sizes like in your demo page. What is wrong?

Thanks in advance!

purethemes

Hi

could you give me login details to your wp-admin? I’ll check what’s wrong.

Cheers

Default-user
nordy Purchased

Mailed to purethemes.

Default-user
nordy Purchased

That was great and fast support! Thanks to PureThemes

purethemes

No problem :) If you’d like, you can rate my theme in your Downloads section :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, It’s possible enter the products size and color?

thanks

purethemes

Hi, yes, it’s one of WooCommerce functionalities, check http://docs.woothemes.com/document/product-variations/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I’m having a problem with the mobilemenu. I doesn’t appear att all and the normal menu then stays over the slider. It seems that the ul id=”jPanelMenu-menu” don’t get created as it should be.

Link to the site. http://rochri.sunburn.se

thanks

purethemes

Hi

please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! I’m having a problem with the “add to cart” , the button is missing. If I deactivate the theme , button appears.

Any suggestions ?

purethemes

Hi, be sure that you don’t have ‘Catalog Mode’ enabled in Theme Options -> WooCommerce. If it’s disabled, please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

What specific folder/file should I use for the demo .xml? In the theme docs is states: extras/layouts/.xml, but you do not even have a layouts folder in the all files .zip.

Should I be expecting the demo .xml to populate home and other pages? Mine did not :(

purethemes

Hi, I’ve replied to your Support Ticket.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ssoneil Purchased

Hi,

I’d like to remove ‘You are here’ from the breadcrumb trail – where do I go to edit this?

Thanks Steve

purethemes
Hi Steve, you’ll find it in inc/template-tags, line 276:
_e('You are here:','purepress');
  • Has been a member for 0-1 years

Hi, I having problem with the page template.

Currently other than my home page, all other pages will have the “Leave a Comment” section at below, how can I remove that?

You may refer to the website: http://www.weddingrides.sg/

Thank you so much and have a nice day.

purethemes

Hi, here’s some video how to disable comments on pages http://www.youtube.com/watch?v=zD08CkyaZYw or you can try this plugin http://wordpress.org/plugins/no-page-comment/

Thanks!

Default-user

Thanks for your fast reply! (:

  • Has been a member for 0-1 years

Hi, I having problem with my menus.

In appearance>menus, I had already set up all the pages and subpages, but when in my website, there is no subpages.

You can refer to the website: http://www.pianorentalsingapore.com/

Hope to get your reply soon, thanks ya.

purethemes

You don’t have purchased badge on your comment, in order to receive support please log to the account from which you’ve bought the theme, or buy it if you haven’t.

Default-user

Hi, so sorry but actually my boss did bought the theme and I am helping to edit the website. (: If that really matters then I will ask them for their id. Thanks.

purethemes

Hi

As I would need to get to the wp-admin of your site to check what’s wrong, please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, you will need to verify purchase to submit ticket, so ask your boss about purchase code.

  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Exclusive Author
  • Brazil

pre sale question: This theme comes with related posts in blog section?

purethemes

Hi, no, there’s no built-in plugin for related post, but there are many free and premium plugins for that.

  • Turkey
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

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