45 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Great great work on this theme. Great support as well :)

webcornice

thanks, we are happy you are enjoying…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mkgl Purchased

Dear Webcornice,

Is it possible to change home page template so that my call out box will appear directly underneath the layerslider?

My layerslider height is now 548 px, but the calloutbox appears more than 200 px down the page. I would like to remove as much white space as possible. Please visit www.eigersites.com to see what I mean.

Can you help?

Thank you very much!

webcornice
Hi, yes you have custom slider height so you have to edit css a bit: in asure/css/custom_responsive.css file go to line 80 and change height to 548
.banner { height: 732px; }
if this is hard for you then email us wordpress login info or FTP login info we will take care of this.
Default-user
mkgl Purchased

Excellent! It worked. Thanks for the quick response!

webcornice

welcome, if you need further help please let us know.

Default-user
mkgl Purchased

One more thing! Can I change the position of the menu? Up or down for example?

Default-user
mkgl Purchased

Got it :)

webcornice

thats good :) you need further help then let us know.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How do I reduce the height of the sliders?

The Purchase code for the slider is invalid.

webcornice
Hi, here is location where you can change the height of slider, in asure/css/custom_responsive.css file go to line 80
.banner { height: 732px; }
if this is hard for you email us we will take care of this, for layer slider purchase code please send us wordpress logininfor we will check.
Default-user

thanks… but i may not be able to send you the login info. All i can do is to send you the purchase code for verification.

Default-user

thanks for your quick response.

webcornice

welcome, plz email me we will reply you back the code.

Default-user

Where’s your email

webcornice
http://themeforest.net/user/webcornice pleae go here and email from Email WebCornice box which is on the right column.
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Changing .banner { height: 732px; } reduces the banner height but not the height of slide images causing the text to go beneath the image. Is it only a matter of cropping the images? to fit a height of say 600px in my case?

webcornice

you have to change your slide height from slider settings in layerslider plugin. for more technical and detail please do email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Theme developer not only made a great theme, but provided excellent support. He responded quickly, and fixed an issue I had just as quick. I highly recommend using this theme / developer.

webcornice

Thank you for your kind words, we have happy that you enjoyed our services.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m having issues with paragraphs. The tags disappear when you use the wysiwyg editor unless you wrap the text in <p></p> tags, especially for pages with shortcodes.

Could you do something about it?

webcornice

Hi, please email url with login info we will check this issue.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
kemsei Purchased

Hi,

I bought your template to reuse some of its features on a website I am building (recent posts and recent works). I managed to copy the CSS, integrate the relevant shortcodes into the template I’m working on and ensured that Flexslider files (CSS and JS) are available as well. However the only thing that displays correctly is the fancy header background :-(

Could you please help me out?

webcornice

Hi, thanks for using some of asure features in another theme :) its entrusting and unique use of theme, please send url of your website by email we will look this.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mkgl Purchased

Dear Webcornice!

Thanks again for your great theme. I am at the stage of translating it into Norwegian. In which file can I change the language, for example on buttons like “Next Project” and “Prev Project”?

And actually all other appearances of autotext in English?

Thanks for your help!

webcornice

Hi, welcome :) please list down places which you want to change and email us we will give you files and locations where you can change.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I used shortcode for recent news on widget but the title is not showing properly… :/ http://tms.com.np/new/?p=837

webcornice

Hi, You already emailed this issue and we have replied please check your email.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mkgl Purchased

Dear Webcornice,

I am having issues with the responsive site with, especially in Internet Explorer and Chrome. Firefox seems to be working fine.

Is there a way to make sure that the width adjusts to the screen size of the smallest pc’s?

Thanks for your help!

webcornice

Please email your issue with details(screenshots) we will take care of it.

Default-user
mkgl Purchased

Sorry! Spelling error – Site width – will send you screenshots. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi everybody, How can I add the pagination system in archives page?

Now the number of post displayed in the archives are managed by Wordpress General Settings, is there a way to enable the archive pages managed by theme option? Thank you.

webcornice

Hi, it is related to customization to option for pagination of Archive page. please email us with details(links & logins) we will take a look and reply you back.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I’ve noticed that I can use only one Recent Post Widget in Homepage, is there a way to have two Recent Post Widget that shows post from two different categories? Thank you.

webcornice

Hi,please send us wordpress login and password we will check possibilities to use 2 Recent Posts in single page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi i need the license key for layerslider im having problems with my slider buttons there not showing up (just code is showing) i was thinking that maybe i need to update it also tried reinstalling but then the buttons just dissapeared :?

webcornice

Hi,please email us your wordpress login info we will look over this issue, in your case it seems some thing else having problem with slider.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello. I found the column short code in the documentation. Could you be a little more detailed in these instructions?

[rowfluid]

[/rowfluid]

I assume the above means I am adding 6 columns?

Either way no matter what number I enter after span, the content runs off the side of the page.

Thanks.

Default-user

Note….In my last comment to you, I had the “span 6” brackets in between row fluid brackets but they were stripped out of my comment.

webcornice

Hi, let me give you hint, rowfluid or row means 12 columns in it, 1-12, so if you want to use 6 culumns then 12/6=2 it means span 2, span 2, span 2, span 2, span 2, span 2. If this is not clear then please email me i will give you detailed info.

Default-user

Ok thanks. I don’t think anyone will just guess that. Maybe it should be in the documentation. Typically 12 means 12 not 12 divided by 2.

webcornice

actually this theme is based on Bootstrap grid system and bootstrap have using there grid system in that way.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
dk83662 Purchased

In the previews you provide you show examples of a contact page but do not include a WP template for it within the wordpress files. Is this a mistake? I thought for sure you’d have a template for this page.

webcornice

Hi, this is not in our theme structure to make template. there is content demo data for Contact Us page, you can easily use that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mkgl Purchased

Dear Webcornice,

Thanks again for your great theme.

It seems the responsiveness is not working correctly on screen res smaller than 1920×1200.

Can you help?

Thank you :)

webcornice

Welcome :) please email us URL with wp login info we will check.

Default-user
mkgl Purchased

OK. Thank you! :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi, I am having a hard time showing thumbnails and navigation arrow on lightbox for portfolio. can you please help ?

webcornice

Hi, please email wordpress login infor with details we will take care.

  • Bought between 100 and 499 items
  • Ireland
  • Has been a member for 2-3 years

Hi there

Nice theme – something strange is happening – the first tier of the navigation bar is not working. For example my navigation bar reads:

HOME ABOUT US MEMBERSHIP

When I click on either About Us or Membership it won’t go to the page but when I click on any of the pages in the sub menu under ABOUT US those pages work.

Any idea??? I’ve never had this issue before.

webcornice

Hi,thanks, actually if you have sublinks then main tab will not link to page if you dont have sublinks then main tab will link to page. if you need customization to achive this please email us with login info.

steveconlon

Thanks – have sent that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
clabod Purchased

Hi, love the theme, but ran into a problem. It seems that the search field interferes with the Asure Primary Menu if you have too many menu items. If there is not enough space left it seems the last menu items become inactive. Checkout feltrapido.com … the menu works if the browser window is extended, if you make it narrower the last menu item becomes inactive. Any idea how to fix that?

webcornice

Hi, this issue has fixed need to update the theme if you want us to update please email us wordpress login info.

Default-user
clabod Purchased

Awesome customer service! Super helpful and issue was fixed within hours. Thanks!

webcornice

thanks for kind words and we happy you are satisfied.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Is the custom CSS in the Asure Settings cached any where? I accidentally deleted my custom CSS code, and there was a LOT of it. Please tell me there is someplace where I can get it back…

Thank you!

webcornice

Hi, please email us your wordpress login info we will check.

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