223 comments found

windhamr Purchased

In the Webpage Lightbox Shortcode is there a way to specify the height and width of the lightbox so the entire webpage loads?

ThemeGoods

Hi,

Open /js/custom.js after line 188 add
width: YOUR_WIDTH,
height: YOUR_HEIGHT,

Hello, I am using the theme with the WPML plugin shortcodes and service portfolios and are not displaying the correct language content, only the principal, and the description says it is compatible with WPML!

ThemeGoods

Hi,

Could you send your Wordpress account and FTP detail please. I will have a look.

Also provide URL of page which has issue please.

moriahcombr

You can see in this URL: http://gilmaq-silk.com.br/en/

the language default is portuguese, the shortcodes of the services and portfolios (carroussel) display the content in portuguese and not English. (/en)

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

bcem Purchased

Hi there,

I have a weird issue. You’ll only understand what the cause may be if you have faced that error before. I’ll take my chances.

When I upload a logo and save it, it works perfectly fine, but when I click “Delete Logo” it doesn’t delete it, however I can just overwrite the logo, without deleting it perfectly.

Likewise, the activate buttons of the skins don’t work.

The main problem is though, when I change the logo (not always, but this is the second time this is happening) my homepage gives the error that it gave the very first time I uploaded the theme (Go to theme settings etc…).

I checked my settings and they weren’t the default settings, they were my customized settings. So after refreshing a few times the homepage, it came back. I just had to make some of the choice selections again such as turning on the top message, top slider, footer etc. Other settings such as the top phrase, widgets, home page placement etc. were preserved.

Main thing though, the colours page. Eventhough the colours seem to be the ones that I choose and eventhough I change and save again, it only shows the default colour scheme (orange).

Last time that happened, I copied the theme folder with a different name (athena2) and set it up again. I am not willing to do this again. I need to understand what exactly the issue is.

Kind regards, Bugra.

bcem
bcem Purchased

Okay, now I resolved one part of the problem. The colours page. That’s because the Custom Colours switch also gets to it’s default selection which is I presume OFF.

Now I’m quite wondering what exactly is the reason most preferences and settings gets restored automatically whilst I’m using the panel and also why the logo delete button and skin selection buttons don’t work properly.

Thanks…

bcem
bcem Purchased

Delete logo never worked on my web-site, now the upload new logo doesn’t work. It says the logo is changed successfully but it actually doesn’t. I have to use the editor and change the logo manually from the code. Uploading a new directory (athena2) and setting up again doesn’t help. Please advise.

ThemeGoods

Hi,

Please make sure theme’s /cache folder is writable on your server. Then if you still have the issue. Could you send your Wordpress account and FTP detail please. I will have a look.

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