Discussion on Athletica - Retina Parallax OnePage WP Shop Theme

338 comments found

freews1 Purchased

I get an error message when I try to upload the demo content according to the pdf guide provided in the folder. Can you help me fix this to get the demo content installed?

AVAThemes_Support

Can you please send us an email with your WordPress and FTP log in details at support@avathemes.com and we will have a look at it ASAP! Also, it would be amazing if you could include a screenshot of the error message?

Thanks,

Hi,

Love the theme, managed to work out alot of the kinks myself without problem. The two final issues I am facing is the twitter date for tweets in the parralax come out like so “Fri Feb 20 19:41:01 +0000 2015”. Would be nice to have a more friendly date. I have seen various ways of doing it but not confident enough to make the changes.

Finally, the bullets.png seem to link to your site rather than locally on the site itself. I have tried to resolve this from the back end but ended up breaking it. This is where it points to on the twitter parralax http://ava-themes.com/WP/AthleticaV2/wp-content/themes/athletica/img/bullets.png

If you could tell me how to resolve these, that would be great.

AVAThemes_Support

Hi there,

We’re glad you managed to make the theme suit your needs. Can you send us your WordPress login details to support@avathemes.com and our developers will gladly change the date format. Also, we are preparing a new update for the theme which will change the path of the bullets to your local folder.

Cheers,

the footer settings offers a place to enter the Footer URL Text Enter url… I did, and when you click on the footer link which I want to be an external site that opens to a new target page, it places the current site url before it??????

AVAThemes_Support

Hi there,

Can you please send us a link of your site and where this issue is happening to support@avathemes.com

Also why is it that the projects/porfolio area only allows to show 8 and no more than 8?????

AVAThemes_Support

The theme displays the latest 8 project, if you need to display more then that we will gladly edit the files and set it to display all the portfolio items. You will just need to send us your WordPress login details to support@avathemes.com

instagram is not working on homepage area?????

AVAThemes_Support

Please make sure that you are using the latest version of the theme and check the User Access Token field in your Theme Options files.

on mobile viewing my site has the following issues:

says athletica in menu area.. banners dont resize on homepage????

AVAThemes_Support

The mobile menu should display the page title that you’ve entered while setting up your WordPress. If you can please send us a link of the page where you’ve noticed this issue to support@avathemes.com

Hi! Is there any way to order the team members other than last added appears first in the list? Also, how to add Testimonials to the homepage? I see the Parallax settings but no section in the layout manager. Lastly, I installed Advanced Custom Fields but still can’t figure out how to have the Open Book and details modals to have content.

Thanks!

AVAThemes_Support

Hi there,

Yes there is a way to change the order of team members, you could send us your WordPress login details to support@avathemes.com and we will edit the team block file to display the members alphabetically by slug so you can order them by just adding numbers before the slug of the team member.

The testimonials are shown on Homepage Two, which template are you using for your homepage?

Lastly, once you send us your WordPress login details to edit the team members we will check why the fields for the model aren’t showing.

Default-user

Thanks for quick reply. I did email you. Also, I was wondering if the next update would include the WooCommerce templates and if not, is it safe to update the templates by myself? Concerning the testimonials, is there any way to embed them in the main page?

AVAThemes_Support

Hi there,

The next update will also include the WooCommerce templates, updating the theme will also update the templates within the folder. It is safe to update the plugin of course, you can also update the templates but we recommend to back up the site first just to be on the safe side.

If you send us your FTP login details to support@avathemes.com our developers will gladly edit the main page to show your testimonials.

is there a way to make more boxes on home page parallax ? I want every alternate box to be parallax?

AVAThemes_Support

Hi there,

Athletica has currently 11 parallax blocks: blog, facts, gallery, our agency, services, shop, testimonials, twitter, who we are, diagonal squares and the connected circles. Most of the parallaxes can be used on all homepage templates. What type of content would you want to put in the parallax? If it is a good or useful suggestion we will publish an update to include your block.

on mobile and other size screens the homepage banner slider dont resize and get cutt off?

AVAThemes_Support

Hi there!

Can you please send us a screenshot of your banner slider to support@avathemes.com? Our developers will check and fix this issue

fit-camp Purchased

Guys js7492 had a question which raised allot of doubt with me about purchasing this theme.

“I just purchased this theme and trying to fogure how to set it up. I installed the theme and demo content and cant figure out to make homepage look like your demo. can you please help?”

you replied:

“Sure, please just send us your log in details and we will have a look at it.”

id like to have the same help. But also why isnt the demo content set in a way that you get this right away? It feels misleading to me, I hope you can help. Cause the appeal of the demo is why i bought this. And i like to have the product like that to be satisfied and can work with it.

kind regards,

Default-user
fit-camp Purchased

thnx i will

Default-user
fit-camp Purchased

hey, I was happy with the quick reply earlier but I cant seem to get a reply back by email FOR DAYS NOW and id like to know how fast is ASAP? Because it has been a week already.. LIke to hear from you..

kind regards,

AVAThemes_Support

Hi there,

We’ve responded to your mail, can you please verify that the issue has been resolved?

Cheers,

http://www.jaisugrim.com/

the banners here are not resizing on other screens..

AVAThemes_Support

HI there,

We have replied to your ticket. Can you send screenshots of “banners” to support@avathemes.com ?

Cheers,

Hello,

Figured out all my questions and ended up heavily modifying the theme. I am stuck on a major issue for the past couple days though. Our goal is to have only a couple items in the portfolio block and have a full portfolio on a separate page. For testing purposes, I did just the following in my new custom template: ”<?php get_template_part(‘inc/page-blocks/portfolio’); ?>”. The layout works great and the page renders perfectly. However, the category filtering does not work at all. It works on the homepage but not on a custom page. Is there any way you could indicate me what I forgot or what to do? I imagine it has to do something with the JS code. Best.

AVAThemes_Support

Hi there,

We’re glad that you managed to edit the theme to suit your needs. We would love to help you finalize your edits and enable the filtering. Can you please send us your WordPress login details to support@avathemes.com and our developers will gladly assist you in the final edits.

Cheers,

No response form you guys….

banners are not resizing on different screens. where do I place favicon?

AVAThemes_Support

Hi there,

We’re really sorry for the delayed answer, please check your inbox, we’ve sent you a reply.

Cheers.

Hello, I’m having some serious trouble since I updated woocommerce to its latest version, please help as soon as possible, the problem is that it appears that a recent update with WooCommerce has created an issue that it’s causing two “Proceed to Checkout” buttons and two payment screens. WooCommerce says it’s a problem with the theme: https://support.woothemes.com/hc/en-us/articles/204314075-I-see-two-Proceed-to-checkout-buttons-and-or-two-checkout-payment-forms We believe that this is causing an issue with our customers’ credit cards being declined. Orders are coming through but payments are not. Can we get this fixed as quickly as possible? Please let me know as soon as you know something as we are desperate to have this issue solved so our customers can make orders. In addition, all products now say “Call for Pricing” instead of the actual price. How can we fix this? Please help, I’m really desperate! Thanks! Gerardo

AVAThemes_Support

Hi Gerardo,

Can you send us your WordPress and FTP login details to support@avathemes.com and we will check and fix this issue ASAP.

Cheers.

Hi

i have purchased this theme and twitter and gallery blocks are not working

How can i add images into gallery block on home page. i tried to upload as per your instructions but still its not working is anything i missed in it.

AVAThemes_Support

Hi there,

Thank you for purchasing our theme. Can you pleasesend us your WordPress login details to support@avathemes.com so we can check what is causing the issue with the twitter and gallery blocks.

Cheers.

anabader Purchased

Please see this error Warning: Invalid argument supplied for foreach() in /home/gopixelz/public_html/wp-content/themes/athletica/inc/image-header.php on line 124

www.gopixelz.com

AVAThemes_Support

Hi there,

Can you please send us your WordPress login details to support@avathemes.com so we can check why this error is showing.

Cheers.

Default-user
anabader Purchased

Please update me, I have already sent details few days ago!

AVAThemes_Support

Hi there,

We are really sorry for the delayed answer. We sent you a mail, please check your inbox.

Cheers.

hi, i’ve tried to follow the steps of importing dummy contents at http://support.avathemes.com/knowledgebase/importing-athletica-live-preview-files-theme-options/, but things don’t work as it should.

this is how it looks like after i’ve imported the dummy content: http://bolt.today/

can you please help me with the setup? really appreciate it:)

AVAThemes_Support

Hi there,

The steps you took were right, you just skipped the Theme Options and a few images weren’t imported. We added them manually.

Cheers.

hi, it’s me again. can i please have a reply for my latest message about how to import dummy contents correctly?

thank you so much for your help.

AVAThemes_Support

Hi there,

You imported the dummy content correctly before you sent us your WordPress details. However your Theme Options were empty so the blocks weren’t showing on your Homepage so we filled your Theme Options with the demo fields and imported the few images that were skipped. Just make sure to edit the Theme Options of your theme because they control the layout of the homepages.

Cheers

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