I am trying to import a backup. After the upload i get “Settings Saved!” but NOTHING is changed…no data is replaced.
Could you help me?
Make sure you have the latest version of our theme. Can you please contact us at firstname.lastname@example.org and we will gladly help you out.
Update v1.4 – April 27th, 2015
Update v1.4 – April 27th, 2015
Great theme and the developers were very quick to answer any questions I had. I highly suggest working with AVAThemes.
Thanks so much for the comment. Don’t forget to rate the theme: http://themeforest.net/downloads
I am having issues installing the *.theme_options.json
Im getting this error when importing through Wordpress Importer
‘Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number’
Could you kindly help me out?
We have responded to your email. Please check your inbox.
If there’s anything else, please let me know.
Is this theme compatible with the latest Wordpress? I just noticed on the right hand side that WP 4.0 is the highest.
Yes, our Athletica theme is compatible with the latest version of WordPress (at the moment 4.2.1).
If there’s anything else, please let us know.
For some reason I can not download the theme, this happened after trying one night several times, like I exceeded my times. Can you help please? Thank you
Thank you for purchasing our theme! Please contact Theme Forest regarding this issue because we do not have any relations to this problem.
I would like to build a sales site where I could sell physical products using WooCommerce. My question is if this theme is fully compatible with WooCommerce? Thanks in advance.
Our Athletica theme is fully compatible with WooCommerce and you will be able to build a perfect sales site with it.
If there is anything else we can help you with, please be sure to let us know.
I have a few questions;
How can I change all the colors of the theme? Is it only possible by change the CSS? Theme Options>Colors: Body Background, Theme Main Background Color, Primary Theme Color. Thats it. I need to change the header colors, link colors, hovers, etc.
When I post a blog, I see Featured image 2 times and one picture. I’d like one picture and not 3. Where can i change the settings?
Thanks in advance
Thanks! Some of the colors can be changed with the color picker in Theme Options, whereas the others have to be changed with a custom css.
We will be able to help you change the settings for you because you currently aren’t able to control them in the dashboard.
Can you tell me how to create the “one page scrolling” (animated anchor link) ? Impossible to find the documentation.
Thanks for purchasing our theme! Can you please send this issue alongside your FTP and WordPress login details to: email@example.com and our developers will have a solution for you in no time.
Unfortunately I create this website in local with Mamp. So I don’t have a FTP login to provide. I have some questions :
1) Why I can’t complete or delete “this is who we are” + “this is what we do” + “why are we amazing” on the “home main”?
2) Impossible to change the colors on the style.css. What is the solution?
Not a problem,
1. You’re able to remove, insert and change the order of the blocks with the help of the homepage layout manager located in Theme Options.
2. You’re also able to change the main theme color in Theme Options. In case you want ot change another color, you’ll have to do that in the Custom CSS field which is located in Theme Options.
If there is anything else we can help you with, please be sure to let me know.
I understood the use of blocks. However, your answer does not answer my question.
“Why I can’t complete “this is who we are” + “this is what we do” + “why are we amazing” on the “home main”? (cf. demo version > http://ava-themes.com/WP/AthleticaV2/)
I have not found where complete these text boxes.
More why I have I have an identical link for each article >> “http: // localhost: 8888 /equipe”. I can’t change. This theme is very beautiful only is it seems complicated. I meet many bug :/
Could you please register at: http://avathemes.co/support/ with a detailed explanation of your issue (including screenshots), and our developers will have a solution ready for you in no time.
To open a ticket, your support request an ftp login. What is the solution for those working with mamp (local) ?
If it works on the localhost, could you please just write the procedure of finding the bug from the very beginning.?
We need the exact steps you made in order to find the bug, so we will be able to do the same.Thanks!
Is there something I’ve missed when it comes to creating new content on the homepage or am I forced to use your predefined blocks like #section-one, #team-section-loc, etc? This looks terrible when the page name is something different. It becomes very noticeable when you are linking from back to the homepage.
Any help would be appreciated
Unfortunately, this is hardcoded in the code and can’t be changed with the backend editor. If there is anything else we can help you with, please register at: http://avathemes.co/support/ and we’ll gladly help.
That’s very unfortunate… I wish I had know this prior to buying this theme.
Is there a way to edit the pages linkt to the Blog Masonry. I only want the picture and info. Now i see 2 times (Featured Images).
The only way to make these changes is with the code. If you purchase this theme, please just register at: http://avathemes.co/support/ and our developers will do this for you in no time.
Before I buy the theme, I want to be sure for several things; is it SEO optimized?, can I change the red colour to become random colour what I want??
Our Athletica theme is SEO optimized, but as an additional feature, we recommend the following plugin how you would enhance the SEO even more: https://wordpress.org/plugins/wordpress-seo/
We’re not completely sure which “red” you’re reffering to since the theme color is orange, but it can be changed in Theme Options.
How can I change all the colors of the theme?
Thanks for purchasing our theme!
Unfortunately, you’re not able to change all of the colors in the theme, but the basic ones can be changed in Theme Options.
When I imported the theme using xml i get errors does not import properly, also the sliders logo disappeaers when the mouse is not moving, I do not know where i can edit the area with circkes and the favicon. Thanks for your help
Could you please register at: http://avathemes.co/support/ and our developers will have a solution for you in no time.
I can not register it says “Please check your info and submit again” while my information is correct can you help me
Could you please send us a mail with your username and e-mail, and we’ll register for you?
I can’t log in to your support system. I just registered and it doesn’t accept my new username and password. I clicked forgot password to try to reset the password and never received the email.
We don’t seem to be having problems with this so could you please send you password to out mail address, and we’ll register for you in no time!
I sent you my username and password yesterday. Please either fix your ticketing system or respond to my question below.
We’re sorry, but your mail must have not went through. Could you please try again because our ticketing system seems to be working just fine?
I am trying to adjust which header the single-product.php uses. I want to switch it from inc/page-header to inc/header-shop. Most the time the format is <?php get_header(); ?> <?php get_template_part(‘inc/page-header’); ?>
But in single-product.php it only shows <?php get_header(); ?> and then goes straight into the code. How is it pulling the inc/page-header in?
The file you have to take a look at is header.php. You’ll be able to edit the information on the following screenshot however you want:
Is the theme compatible with WooCommerce 2.3.X?
Our Athletica theme is compatible with WooCommerce 2.3.X! If there is anything else we can help you with, please be sure to let us know.
my site is suddenly blank the them is not working out of nowhere!!!!!
We received your ticket and we’re already working on a solution that I’ll have ready you within two days, so no worries.
no mock up pages on create pages, no idea what page is that?
Could you please register on: avathemes.co/support and explain your problem in great detail. Once you do this, our developers will have a solution ready for you in no time!
i am trying to register under it but it keeps rejecting my information when i trying to register to it? what happening?
Could you please send the following information to firstname.lastname@example.org and we will register for you.
1. Purchase Code
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