Discussion on Athletica - Retina Parallax OnePage WP Shop Theme

257 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am having trouble removing the weight bars around “Retina Display”. Can you please help me on removing it at the earliest? Or if anyone else here can help me on this. I have an updated version of this theme but still having issues with the weight bars. They just don’t scale with the text around it and end up overlapping with it.

Hoping for a quick response.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

@aleberrycreative :

I loved the way you customised the theme on http://www.automarinesys.com . Can you give some insight on how you created the customised hover icons? Or you used them readily available somewhere? Your help is highly appreciated as I am looking forward to use customised hover icons.

Anyone else here with the knowledge about the same can also pitch in.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sdweb10 Purchased

Hello! Great theme, the updates are really helping many pieces. I just updated Wordpress to it newest version today and then updated the theme as well.

It appears the “Who Are We” functions have disappeared. I can add Parallax Background Image and Bullets Image to Who Are We Parallax section in the all block effects with parallax in theme options but there is no where to actually put content in that field. Before I had quotes that slid through.

Has something changed on the new update? I also cannot apply a page to be the content for this section like other sections.

You help is greatly appreciated.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
robineyre Purchased

I really haven’t got a clue how to use this theme. I had one which worked perfectly well (Weaver II Pro) but thought I’d like a change. I’ve spent the whole day trying to figure it out and am beside myself with frustration!

How do I create a gallery and perhaps show it like on the theme advert/promo in Themeforest home page?

I then want to create separate galleries on a page called Galleries. But how?

How do I write a small “about me” synopsis on the home page without it being the About Me whole page? (In the About Block Settings I’ve entered some text in Block Description but it doesn’t appear.)

I have so many questions and it appears so very complicated.

Please, someone help. There is scant documentation, I’ve read the 6 or so articles in Support and I am completely and utterly lost.

Thank you.

If it matters, my website is www.robineyre.co.uk

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I sent you an email 4 days ago and I never received any responses…. What can i do ??

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
supskull Purchased

Hello. Where can I find the license key for Woocommerce??? I need support and need this key.

Thanks

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
jontan6 Purchased

very complicated theme with tons of options

Default-user
jontan6 Purchased

takes eternity to customize

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anurags01 Purchased

No one here seems to care about the people who have already purchased this theme and have questions about the theme. AVA Themes, will you please take few minutes out of your busy schedule to care for your own customers? People here are tired of asking questions (including myself) and get no response what so ever from the developers.

Pathetic Customer service is all I can say.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Italy
  • Referred between 1 and 9 users

PLEASE, update the latest version of redux. It’s tooo much SLOW this!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • South Africa

To the AVA Themes Team. I think you guys have done a great job with this theme and I think we can expect more amazing work from you guys. To highlight a few concerns.

I don’t that your support is as good, Customers leave comments here which are not addressed most times for 4 days plus. Case in point I sent an email 7 days ago which was not responded to neither was the acknowledgement of receipt.

There are some issues that we encounter with as clients as we get mor familiar with the theme and are therefore propelled to ask for advise from you. I have had to start playing around with the code files for some issues.

The Knowledge Base documentation is out of date. I think it will help if you guys could update the FAQ more regularly and make it accessible with the latest solutions.

Come On Guys. Lets apply some excellence in the support area. There’s no point in winning a dollar and losing s client for life.

Regards Lebo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anurags01 Purchased

Is anyone from AVA themes ever gonna reply to our questions? Or are we left on our own once you guys have taken our money and totally refuse to pay any attention at all to customer service.

Is there a way to report the non co-operating developers to themeforest so they ban them and save future potential customers from being on their own once they purchase the theme?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
logodex Purchased

Any way to figure out why the homepage main image is to large and goes outside of screen?

Default-user
logodex Purchased

I figured that out now there is the line through my content. I am trying to develop this site in a few days and its way to complicated and from the sound of it very poor support. Can I get a refund?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anurags01 Purchased

Does any one here knows about the following issues:

1. Member pricing tables: is there a way to have more than 4 member pricing tables? when I add more than 4 tables…all it does is takes only last 4 tables.

2. Weight Bar Divider in Header text: How to remove the weight bar divider on the header image? I removed it from the home settings page but it still shows up on the website?

3. How to change the font size and style of the text between weight bar divider on header image? I have tried changing every font option i found in the setting/ pages but no luck.

4. How to / where to get the customized sprite icons to be used on the website? I see few people have customized their icons beautifully, some help on that will be highly appreciated.

If anyone knows anything about the above mentioned questions please comment in this section as I badly need help on these topics and developers don’t just respond to queries.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • South Africa

To everybody who has issues with the theme. Why don’t we start our own forum to assist each other with issues more speedily.

Which platform can we use?

I have used this theme quite extensively and could help with a lot. Perhaps I will also get some help regarding some struggles.

Anyone Game??

AVAThemes

Hi there,

We just wanted to let you know that we will be upgrading the athletica theme within the next 3-4 days. We are bringing a lot of new sections and we will be fixing the bugs users had with the theme. Also starting with Monday, we will be available to all of you guys and all of the emails and comments will be answered.

Thanks,

Default-user

Thank You so much. I appreciate your feedback.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anurags01 Purchased

@Myattooh: I am in for helping each other. There are quite some issues I am struggling myself. Although am a newbie into this and still learning as I go but I would love to get some help on the theme and hopefully help few other people as well.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
andrekaze Purchased

I’m new in wordpress, and I’m having problems to find the way to change the sequence of my Home. I’d like to usa Video in home… or Slider. I found how to change others, like about, etc…but not Home yet

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Guys Im excited to see the updated bug-free version of the theme. Keep innovating. Until then, I have got a few questions I need some assistance with.

1. I need to remove the date stamp on all posts ( What I would normally use on Generic WP themes isn’t working on this theme) How else can I solute this problem.

2. I wish to remove the shopping cart appearing on the menu bar. Which file do i need to amend to remove it?

3. Is it possible that I create a full wide blog page as opposed to the generic narrow layout that the theme creates?

That’s all for now.

Thanks in advance

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