69 comments found

I have the a working version running right now, but I tried to start a new site with the updated theme and I get the same error as sounds2music. A completely fresh install of wordpress.

MDNW

Thanks for the update Matt – It looks like the version of OptionTree needs an update – I’ll post it up right away :)

Is there a change log? I bought the theme and am using it and want to make sure that I’m up to date.

Hi there,

I have exactly the same issue as user “sanjaperic” and “mattworkman”.

After having successfully installed the theme activating and activated it, the page displays a white blank page.

What should I do.

Please give me an easy answer as I’m not an expert at all

Theme kills my site when activated.

I purchased and installed this theme on a brand new install of wordpress. The theme uploaded, but when activated it gave the white screen of death on admin and front-end. Other themes are working as expected.

Got a fix? Or a refund?

Thanks, Kenny

MDNW

Hi Kenny! I’m uploaded a patched theme right now – should be available in a few hours :)

Default-user

I’ve checked for the update twice, but the error persists. Has it been updated? Today is my cutoff for this or I will need to get a refund and move on to a different theme. Thanks!

Default-user

FYI, because an update was never posted, I submitted a ticket to Envato for a refund.

Hey, so it seems like whatever update was done broke the theme completely. Fresh WP install and I’m seeing:

Fatal error: Call to undefined function is_plugin_active() in functions.php

It looks like you’re calling a function which is only available in the admin interface and aren’t making the right includes to make it happen. Given that I’ve paid for this theme, I don’t want to dig through the code and figure it out… can you update whatever broke?

Hi there,

I’m getting that same error – a completely white screen. I need to get this blog live for a client asap, so I need to purchase another theme. Can I please get a refund?

Thanks!

Hi – I cannot see any options for visual composer, it is blank. Maybe it relates to the WP Bakery Visual Composer plugin which needs to be updated, but when I try to do this I am directed to purchase the plugin. Since this theme already has the plugin included, how do I go about getting this update for free? Thanks

mlr4948 Purchased

Hi MDNW—Congratulations on the birth of your twins. I’m sure that you have your hands full, but, unfortunately the Atlantic theme is broken. Could you please hire a baby sitter with the money your customers have sent you and take the time you need to fix it? I’m developing a local site and I’ve re-installed the Atlantica theme 3 times with a fresh WP 3.9.1 installation each time. All other themes are working properly, but after activating the Atlantic theme, my browser displays a white page as it fails to load anything. Since your documentation is only available in the theme options, if there is a solution in there, we’ll never know what it may be. In previous comments, you say you made a patch available on or around June 25, 2014 but the current themeforest download file is dated May 7, 2014.

I will open a support ticket on http://makedesign.ticksy.com/ because this really needs to be resolved before more people spend $45 on a theme they will not be able to install successfully.

Thanks for your attention to the problem.

I purchased this theme 2 years ago, i just recently had a site get hacked and wanted to to a fresh install. It says the theme has been removed. How do I download it?

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