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Hi – I’m getting a fatal error when I try to activate the “Paid Memberships Pro” plugin.
The error looks like this:
Fatal error: Cannot redeclare class MemberOrder in /wp-content/plugins/paid-memberships-pro/classes/class.memberorder.php on line 3
Have you see this before and is there anything you know that could help me get this fixed?
Disable the TDP Listings & Membership Plugin.
HI – Thanks, so that worked for the Paid Memberships plugin, but now I can’t activate the TDP Listings & Membership plugin. Any suggestions?
You do not need the TDP Listings Membership plugin when PMPRO is activated.
Ok, thanks. Is there one that’s better to use or one that you prefer?
The PMPRO plugin is required and cannot be substituted with anything else.
ok, thanks. So one last thing. Why does it say to add the ” TDP Listings Membership plugin” if you don’t need it?
Can you show me where you see it mentioned so I can correct it?
The TDP Listings membership plugin was a plugin that the theme required in order to work long time ago, I have them removed the requirement of that plugin and switched to PMPRO.
Yes, I saw it as a note after I added in the theme. It was one of the suggested plugins to add. Thanks again, Ben
Unless you’re using an outdated version of the theme. That message should not appear.
Can you open a ticket here https://themesdepot.org/support/ please with a temporary ftp account so I can have a look at it?
Like to buy theme but is it possible to switch of review tab and opening times tab? Kind regards
1) The opening times tab only appears when opening times are filled for a listing, if not times are filled, the tab will not display. It can also be completely deleted by removing a line into a file of the theme, I can show you how to do this.
2) The ratings can be disabled through the options panel.
Let me know if you have any other question.
I have purchased this theme and installed on my hosting. But it’s opening partially. Here is the URL http://www.vapeshopnearme.net/ please help me at your earliest. I already have 650+ listings.
All support is handled on the platform here, that makes it easier to manage support requests and it also includes a knowledge base with answers to common questions.
Please kindly submit your support request on the support platform here , and i will get back to you as soon as possible.
Some quick links
Great work on the theme.
Is it possible to have a home page of just the search box (no map)? And when you search you then go to the page with the map?
A WordPress homepage can be set to any page, in your case I would suggest to create a page and then set it’s page template to “search form page” which comes with the theme and set this page as homepage. Here’s a demo of it http://www.themes.tdp-demo.com/atlas/search-form-only/
Brilliant, just what I was looking for.
Is it possible to set the search form page to only show “search by address”?
I’m afraid that’s not possible. The “search by address” functionality, only searches for an address on the map when the map is visible, it does not actually search for listings at that address but only for the address.
Crumbs . How easy would it be to implement a custom search function that allows a search by address, selecting a radius (5 mi, 10 mi, 20 mi etc) and then displaying a map showing all listings within that radius?
Unfortunately it’s not a modification that takes a few minutes to do. At the moment is not available.
Are you available for customisation work? Really like how Atlas performs on older devices and with a (relatively) flexible address search it’s just what I need.
At the moment I’m not taking customizations, sorry :/
Hi – I would like to purchase, can you post login credentials for the demo site to view the listings dashboard? Thanks!
We do not have a public account because you can create your own one through the demo so you can test the whole process. You can register your own demo account from here http://www.themes.tdp-demo.com/atlas/membership-account/membership-levels/
Great theme and great support so far! Just wanted to make a feature request. It would be great to have a pricing comparison grid format for the membership-levels page that works with PMPro. PMPro has this in their memberlite theme, and its the one thing I think this theme is missing. I’ve found a plugin to create a comparison grid for my site, but unfortunately it doesn’t update automatically when I update PMPro. Please, please, pretty please consider this for a future update
Thanks for the suggestion, could you please get in touch with me as I’d like to ask you a few more questions about this feature? You can send me an email from here http://themeforest.net/user/themesdepot
Hi. Very minor question…is there no zip file for the child theme? Just used to seeing one. Wasn’t a problem as I just FTP’ed it over, but just used to installing everything through the dashboard. Did I miss something?
Also, I feel a bit stupid for asking this, but I normally find the documentation for the theme through a link on TF or elsewhere. This one I had to open the file after unzipping the download but wasn’t sure the best way to do this. I uploaded the folder to the theme file on my site, had to rename it to Documentation and then type in the path. It worked, but was thinking there has to be a better way to do it. You can’t type in /Theme Documentation/ without getting an error message so had to rename it. Just seems like there must be an easier way, esp. for novices?
Also, just glanced over the documentation and it’s missing a few key steps on install that’s going to result in a lot of unnecessary questions. You have to state to activate the main theme, then activate the plugins, then install the child theme as the CT won’t install the plugins properly. You also have to tell them they’re going to have to FTP their CT (unless I overlooked the zip file.) People may not understand how important that child theme is and not even realize they need to be working off of that, but it’s worth pointing out. No one wants to see all their customizations wiped out on an update.
Just some (hopefully helpful!) feedback.
Sorry for late reply, I’ve been away due to some personal issues yesterday.
Thanks for your feedbacks, I’ll update the documentation with more information about it.
Regarding the documentation, to open it up you just need to open the index.html file with your browser, you don’t need to manually type the path.
There’s also online docs here http://docs.themesdepot.org
Thanks. Just stating about the documentation to help cut down on the number of support requests. Thanks for the online link. I usually do a search through the comment section here as well and get a lot of questions answered that way. It’s how I figured out about the plugin install issue as I got errors when installing w/ the child theme activated.
pre-sales questions: is your theme able to limit the ratings system to just 1 star instead of the usual 5 (either thumbs up or nothing at all)? Also, is it possible to place limitation of 1 rating per IP address for any listing (to prevent users from inflating ratings)? If neither of these options is possible, is your team able to provide custom code to enable?
At the moment the theme doesn’t have such features. Thanks for your suggestions. Right now I’m not available for customizations as I’m working on other projects and don’t have enough time to take another project.
Love the theme!
I have a question regarding the home page map marker category filters.
I have a listing under 2 parent categories – this listing will appear on the home page map only under one of the listing’s selected category filters. Is this a limitation of the filters system or would this be more of a bug?
I have enabled multi-category selection using the instructions found in support.
Listing is a music event.
Selected category 1: Dance
Selected category 2: Blues
When clicking on each of these filters on the home page map, it will only show under one of them.
Please note: I updated the core files today with the latest versions just to be sure and ended up with the same result.
Thank you for the great work on this theme.
I submitted a ticket regarding this bug upon receiving the above response and am still awaiting a response to my ticket. How long does it typically take to receive a response on your support system?
All tickets have been answered. Your ticket was submitted on november 23rd at 10.44am and I replied the same day at 4pm.
Hi there, pre-sale qs:
1. Do we have to have the map on the homepage? We need to have a home page with categories listings, is this option possible?
2. Can we have a screen shot or login admin to see how customers can submit a listing? the submit a listing link on your demo is not working.
1) In WordPress you can set any page as homepage. There is a shortcode that will display a list of available categories with their description and a button to the category page, it looks like this https://www.dropbox.com/s/i7ew7cqeqdmt3dy/Schermata%202015-11-23%20alle%2012.45.59.png?dl=0
2) I’ve adjusted the broken link, you can create your own account here http://www.themes.tdp-demo.com/atlas/membership-account/membership-levels/
thank you, you mean you don’t have an alternative homepage pre-made?
the link you sent is still not working.
I don’t mean to be rude but how do expect people to buy your theme when most of your links don’t work?
I tried the other 2 links you have up here: They are here http://demo.themesdepot.org/atlas/homepage-slider/ and http://demo.themesdepot.org/atlas/homepage-map-content/
but both returned 404 pages!
I’m not sure where you got those links from since that was the old demo link removed more than 2 years ago.
The demo link is this http://www.themes.tdp-demo.com/atlas/ which is also the same link you’d get by clicking the “live preview” button into the theme description, all the links there should work correctly.
Thanks, it’s working now. Your preview button was leading no where, but now it’s fine.
We like your theme and want to buy it but just have last question: How the homepage all content or any home page that we want to set up is created? are you using a page builder or just short code, or what?
It will be helpful to give us a backend access to see some functionality before we committed.
Best regards, Adenino
The pages content is built through shortcodes. The theme doesn’t use any page builder.
Unfortunately I’m unable to provide access to the admin panel right now, you can however download a package of screenshots from here https://www.dropbox.com/s/2s825yrc2jsunfi/atlas_screens.zip?dl=0
I just purchased it and loving it, thank you.
Hi there, we want to have a static image at the top instead of map. What size do you recommend the image should be? it’s going to be on all pages. Thank you.
If the image does not have to cover the whole screen and fixed within the wrapper the maximum width is 1120px.
If the image has to cover the whole screen, the bigger the better, because it should enlarge to any screen size.
Hi, first of all – great theme. If I buy this theme, would it be possible / allowed to set everything up in a virtual environment (XAMPP) and if everything is ready transfer it to a real server? Or better – run it parallel on XAMPP and online?
I just read in the comments that it is possible to
- translate the theme by plugin / or poedit
- add subcategories
- add new tabs in additon to opening times…
Could you please shortly confirm this?
Thank you in advance.
1) Yes that is exactly how the theme was developed in first place.
2) Yes that’s correct. Except, I’m not sure what you read about the listing tabs, new tabs into the single listing page can only be added through code modifications.
Hello, thank you so far. Is it possible to create posts that appear in the map (for example the listing of a company) and to make “information-posts (for example with embedded video)” that are not displayed in the map.
Thank you in Advance.
I’m not sure I understand your question.
Listings will always appear on the map. If you need to display regular WordPress blog posts, they won’t appear on the map. The map displays only listings.
Regarding the video, you’re looking to display a video within the map marker’s popup?
No, the way you described it, i think it’s working fine for me. I only want that listings appear on the map – posts (with or without videos) should not appear on the map! Sounds good Thank you very much!
That’s exactly what the theme does, it only displays listings on the map.
Hi there, we love your theme very much, all has been set up very well except one thing we would like to add another tab after Get Directions, how do we do that?
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