443 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

I would love to buy this theme, but the portfolio section loading on the homepage is hit or miss. It doesn’t load most of the time… please address this asap as I really want to buy Atom.

XiaoThemes

Hi!

To fix this issue, just remove the ThemeForest frame. You can also see the live preview here without the bug – http://www.wpthemetoolset.com/atom/

The bug is caused because the iframe causes an conflict…

Hope have you as a new customer very soon.

Best Regards

XiaoThemes

Hi!

We already have a update for this in queue, in few moments and yet today I’ll be live.

Then you’ll download the theme and update some files to get everything working again.

Oh, and Demo was updated fixing this bug :D

Best Regards

XiaoThemes

This issue was already fixed.

Cheers!

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hello, great looking responsive theme. This theme could be the base for a new web project.

I do have some questions, can you tell me more about the configuration, of the “Get a Quote / Order Now System” ? For example, is it possible to define two options with checkboxes, as I want to provide web design services, with different choices to select…please name some details, or screenshots.

Another question, are the categories on top of the blog page inside the WordPress menu?

Is the theme localization ready, as I want to translate it to German.

Thanks, best regards Tobias

XiaoThemes

Hi!

1. The Order Now system is created with some shortcodes, this way you can create infinite Order Now pages, infinite Order Now project types, infine fields, checkboxes, radio buttons, text fields, is really, really flexible.

2. I don’t understood this question, sorry. These categories are defined with default, you just add categories to the blog and then they appear there. Sorry if I don’t understood :)

3. Yes, and comes with a nice doc that teachs you how to do it. Hope have you as a new customer very soon.

Best Regards

tobi_as

@RDever: Thanks for your comments, which will help a lot. I will purchase soon. Once again, great theme!

@meredithorama: Thank you as well, for supporting me.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

@tobi_as, I usually can’t answer questions but you make the menu by using the menus option built into Wordpress. I am more than happy to help with that, if you need it. I can’t ever help but had that same problem a while back, so I wanted to help if I could!

Cheers!

XiaoThemes

Hey, I just wanted to thank you for the effort back then! I love the community spirit!

Cheers, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • South Africa

Is there any way to have submenus (expanding downwards) in the sidebar? Multi-level menus are important for me.

XiaoThemes

Hi!

This feature will comes in next update in few days.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

how many level menu for this theme? and can this menu change to left? how many level category for this theme (blog)?

thx

XiaoThemes

Hi!

Multi-level menus will be added in next version in few days :D

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • South Africa

Portfolio grid (after loading sample content) is a real mess. All the images load on top of each other (in Chrome):

http://imgz.co.za/?v=yp9Db.jpg
XiaoThemes

Hi!

We already have a update for this in queue, in few moments and yet today I’ll be live.

Then you’ll download the theme and update some files to get everything working again.

Oh, and Demo was updated fixing this bug :D

Best Regards

XiaoThemes

This issue was already fixed.

Cheers!

Default-user

No, this issue is not fixed in Chrome

XiaoThemes

Hi!

I verified that you are using old files, please open a ticket and I’ll help you to update the theme with the new files (that are already disponible to download since 26.04.2012

Best Regards

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 5-6 years
rappel Purchased

@RDever: I’ll ask you again: in the details you said there are built-in Widgets to Flickr, Twitter and Social Icons. They are also in the demo, but not in the theme-files here. Same to the sidebar-icons, they are not here.

And how about the sidebar-bug? The sidebar doesnt load the full length here in all major-browsers on Mac.

I think, you owe us a response to this problems.

Regard, r.

XiaoThemes

Hi!

See this Doc to know how configure sidebar – https://xiaothemes.zendesk.com/entries/21346157-working-with-sidebar

And about the other bug, please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico
fcastrof Purchased

where can i find all the shortcuts i need to put a section title but i dont see the shortcode, WHER IS IT ? and how can i add my last tweets in the sidebar.

XiaoThemes

Hi!

See this Doc to know how configure sidebar – https://xiaothemes.zendesk.com/entries/21346157-working-with-sidebar

About the shortcodes, did you imported the sample content?

Best Regards

Default-user
fcastrof Purchased

Thanks i resolve the sidebar.

XiaoThemes

I’m glad this helped you :D

Best Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years
I can’t put in images into articles via the WordPress Backend – due to the following error: [Thu Apr 26 18:52:19 2012] [error] [client xxx.xxx.xxx.xxx] File does not exist: /var/www/vhosts/xxx.com/httpdocs/wp-content/themes/atom/wpts/admin/my-upload.js, referer: http://xxx.com/wp-admin/media-upload.php?post_id=2082&tab=gallery

What is with that non-existing my-upload.js? Did you forget to put it into the release? Still waiting on you to resolve this!

XiaoThemes

Hi!

We already have a update for this in queue, in few moments and yet today I’ll be live.

Then you’ll download the theme and update some files to get everything working again

Best Regards

XiaoThemes

This issue was already solved, just download and install new version.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
sjbmedia Purchased

I love the theme, but I also experience the problem with the positioning of the portfolio images on the home page. Even after i installed the theme on my own wordpress, without iframes… What should i do?

Maybe this helps reproducing the error: When i refresh the page (F5) it doesn’t work properly, also first load of page doesn’t work. If I resize the browser, the images move into position, then it works fine. Also when I press the logo, the site reloads perfectly!

XiaoThemes

Hi!

We already have a update for this in queue, in few moments and yet today I’ll be live.

Then you’ll download the theme and update some files to get everything working again

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
cdh2585 Purchased

Where do I go to edit the form so it actually emails? I am testing it and not getting any emails to myself with the quote copy or that someone wants a quote. Help!

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

cdh2585
cdh2585 Purchased

I just did. Please respond ASAP . I need to get the site live.

cdh2585
cdh2585 Purchased

Still waiting on my response to the case I submitted.

XiaoThemes

Already replied with a solution.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where can i translate stuff like back to top and fields in the contactpage? I searched it but can’t find it… I’m using in for The Netherlands (Dutch)

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Any SEO features?

XiaoThemes

Yes, we code following SEO principles, getting a SEO optimized code for you.

And you can improve the SEO of your website with simple and powerful plugins like All in on SEO Pack.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

What do you get with the essential configuration offer?

XiaoThemes

- Installation - Import dummy content - More support if you can’t configure something in the right way or need basic modifications.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Another question,

Can i link the slider images to a page? Because when i do the slider images are under each other and you see a dot in the left corner.

XiaoThemes

Hi, yes. You need add the href attribute to your shortcode.

If you need help, please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
sjbmedia Purchased

Is the update live already?

XiaoThemes

Hi!

Yes, the upload is live, you just need download again (only the theme file) and update the listed files in Change Log that you can see at details page.

Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Firstly, great theme well done. Everything installed and working great so far except request a quote page! When i goto the page it is not like yours it shows the project quote with circles below adding everything up and says “Done Next Step” .

I cannot get it to reset back to let someone put in a quote, and ideas?

XiaoThemes

Already replied you and solved the issue in Support Forum – https://xiaothemes.zendesk.com/home

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
blazzar Purchased

Hi, the styling of archives/categories in the right hand side bar for the blog arent working correctly, teh background only covers half of the words.

XiaoThemes

Yes, it’s said at bottom of Installing.pdf inside the Docs/ folder.

Best Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years

@blazzar: I had the same problem – however, you can activate the article count(er) in the widget setting to fix this. Worked for me.

XiaoThemes

Hey, I just wanted to thank you for the effort back then! I love the community spirit!

Cheers, XiaoThemes Staff

  • Bought between 50 and 99 items
  • France
  • Has been a member for 5-6 years

HI,

Can we customize all the labels of the “Get a Quote” system? Does is support .po files for a french version?

Thanks

Mo

XiaoThemes

Hi!

Yes, you can customize every labels of the Get a Quote :D

And yes, the theme is fully translatable.

Best Regards

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