443 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Still need a solution?

“Firstly, great theme well done. Everything installed and working great so far except request a quote page! When i goto the page it is not like yours it shows the project quote with circles below adding everything up and says “Done Next Step” .

I cannot get it to reset back to let someone put in a quote, and ideas?”

XiaoThemes

Hi!

Yes, you can customize every labels of the Get a Quote :D

And yes, the theme is fully translatable.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy

hi, i’m pretty confused.

I read the documentation and, sorry for saying that but it’s not the clearest documentation i’ve ever seen for a wordpress theme.

You obviously say to set the homepage as a static page, creating first an “homepage” and a “blog” page.

So. here’s the problem. Even if i do that i don’t know where to find the slider, all the cute stuff (like the space under the slider i’ve seen in your demo), the form you used for the “quote” part, the sidebar has the tabs the cut the voices of the list at half…

In few words so many problems i can’t list them but, let’s say we start with the first one: the blog page. How to set the homepage with the slider and the blog page. Is it possible to know something about?

I know, i feel like an idiot because i’m the one here who’s complaining but…after one hour i still didn’t fgure out how to do.

XiaoThemes

Hey there!

I know it’s a little late, but I want to check up if you ever got that solved in either email or our ticket system? If you still need help please do let me know!

Cheers, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy

ok solved. i’m sorry. feel stupid. it was the matter of reading the import sample content page. you can delete my comments if you want. at this point they are urrelevant :) sorry again.

XiaoThemes

Nice to hear you solved your issues :D

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How and where can you translate it? I tried but can’t get it working to Dutch.

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Problem solved

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Or I thought this problem was solved but its not. After you use “request a quote” by filling it in and sending when you go back it does not allow you to re use the quote system? Why is that?

XiaoThemes

This issue was solved in our Official Support System – https://xiaothemes.zendesk.com/home

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Thanks for the great theme. Bought it, installed it and customizing it. One question though: In the admin panel I tried to change the color of the default skin but the theme stays in Royal Red. Any idea?

Thanks.

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Slovakia
monicqa Purchased

Hi, thanks for beautiful theme. I have 2 problems:

1. How to add little description for menu item in sidebar? 2. What the font should I use to display diacritical marks (look at my sidebar on http://www.pisaciepero.sk/)

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Singapore

This is a lovely theme, but there is a lot of little bugs that need resolving before I would recommend anyone else purchases it.

XiaoThemes

Hi!

We would like to know more about these little bugs to improve our theme, your feedback is really important for us!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

Send me all the links and screens to bugs and our team will create a patch to fix these troubles.

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • South Africa

I have to agree with clickitseo. The portfolio grid is still not working correctly after the update.

XiaoThemes

Hi!

That’s unusual, Please, open a ticket here – https://xiaothemes.zendesk.com/home

We’ll provide a solution for you :)

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Singapore

I’ve found the sidebar behaves itself when it includes the popular tags element at the foot of the bar. Not ideal, but at least its not going as funky when I had latest tweets at the bottom.

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Does Atom include mo/po files? What are the templates included?

Very nice design by the way…!

XiaoThemes

Hi!

Yes, it includes mo/po files and you can use a plugin to translate.

Sorry, are you talking about which templates? Language templates?

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi,

Sorry, I was meaning template files like archive.

However, there are problems with version 8.0 of IE under Windows XP (sorry to bother you with that — but many people still use that monster):
  • Slider on home page does not slide (fixed image)
  • In the Portfolio Grid, images are not clickable
  • Tabs (in the Shortcodes page as well as the accordeon tabs) are not working

But since mo/po files are included (that was a must), I will buy today your theme (as IE is somewhat of secondary importance).

Thanks for your reply!

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

I’ll verify these bugs to provide a fast solution!

Thank you very much,

XiaoThemes Staff

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

You have ignored my question three times now and answered other ones. If you cannot resolve this then please tell me, and issue me with a refund. The main reason I purchased this theme was for the request a quote section. If it does not work then a refund is in order.

XiaoThemes

Hi!

We are already solving your issue, waiting your reply :)

Best Regards

XiaoThemes

Solved!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi RDever.

As stated above color but also other settings in the admin panel don’t respond. It says “updated successfully” but site doesn’t adjust.

g

XiaoThemes

Hi!

Please, open a ticket here – https://xiaothemes.zendesk.com/home

It’s our new support system, your request will be replied faster and better there.

Thank you very much,

XiaoThemes Staff

  • Bought between 50 and 99 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years

How can I embed a Vimeo-Vid that will still work with the responsive layout, like this: Image and video hosting by TinyPic I want it to fill the complete left side with the box-shadow, just as illustrated. Since I bought this prior to 7th of May, is this one of the basic customizations you’ll do for me?

XiaoThemes

Hi! Yes, we can do it for you.

Please, open a ticket here – https://xiaothemes.zendesk.com/home

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
zakoops Purchased

Hello,

How do you get the description text for a menu item?

In the Royal Red (default skin), we have main menu entries in white on a red background. For instance:

HOME

Just beneath the HOME menu, we have that dark text on the same red background:

Where it all started

How do you make appear that text (Where it all started)?

The Title Attribute under the WordPress Appearance/Menus settings do not work — so I guess it’s done differently…

Thanks for any information!

XiaoThemes

Hey there!

You would add that to the Description field in the custom menu item directly. If you don’t see the Description field enable it in the Screen Options.

Cheers, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
zakoops Purchased

Hi!

WordPress menu settings not working with Atom?

I did import the Sample Content for the Atom theme.

If you look at that image, you will see in the top-right part that there are 3 menus: the “Main Menu” from the Sample Content, plus 2 other menus (which are left-over from previous themes).

Then, at the top-left of that image, WordPress is telling me that for Atom, one menu is supported.

So far so good…

But then, if I select in the drop-down list (in the top-left part in the image) the menu intitled “Main Menu” and click Save at left, and Save Menu at right, there is no effect!

After having refreshed a million times the browser, the Atom theme keeps on showing the “dharma-top-menu” instead — in the right sidebar…!

I suspect I forgot something (but WordPress menu settings have always worked fine with other themes)!

Thanks for looking at this matter!

XiaoThemes

Hi!

Quoting your reply to others:

  • Go under Appearance/Menus
  • Click on Screen Options in the upper-right part of the screen
  • Check on every chek box there
  • Now, click open one of the menu items (like TYPOGRAPHY or SHORTCODES if you loaded the Sample Content), and see the menu description in the Description box!
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

I just purchased the theme and tried to install it to my wordpress, but I’m getting the following message:

The package could not be installed. The theme is missing the style.css stylesheet.

Thanks for any help!

XiaoThemes

Hi! You are uploading the wrong folder.

Please, open a ticket here – https://xiaothemes.zendesk.com/home

If you need we can install or send a detailed Doc to teach you how to install this.

Thank you very much,

XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
zakoops Purchased

Found out for the little descriptions in menu items in sidebar…!

  • Go under Appearance/Menus
  • Click on Screen Options in the upper-right part of the screen
  • Check on every chek box there
  • Now, click open one of the menu items (like TYPOGRAPHY or SHORTCODES if you loaded the Sample Content), and see the menu description in the Description box!

A real PDF or whatever documentation is really needed here to help us navigate in this theme!

XiaoThemes

Hi! Thank you @zakooops

It’ll be added in next update.

Best Regards

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