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Hi. No luck uploading a favicon.
Just get an empty image. Please advise.
My file options are JPG , PNG, Tiff. Says upload ICO . Tried a third party solution, all in one favicon, which worked for my other site, but not this.
Thanks.
Hi.
We’ll give a look, please wait a moment.
Cheers!
Hello! I’m new to this! How can I find out what font “Atom” uses for the logo and headers? Thanks.
Hi.
It uses Nevis – download it for free here: http://www.fontsquirrel.com/fonts/nevis
Cheers
Hey there, I am having a problem with the categories; have a look here; www.gradlounge.org The categories down the right hand side are slightly too low and thus miss their coloured entry bars.
Hi mate.
Just enable the option to show the post numbers and will stay like our demo
See the image here – http://www.diigo.com/item/image/2wsff/o789
Cheers, Rafael Angeline
Hi! When will the author box be added on single blog posts? I went through all 17 pages of comments here and you noted that it would be in the new release a few times, but I can’t find it.
Thanks!
your demo-site is blocked???
Last night (EST) I got a message from Google when I clicked on my Contact page saying it had malware. www.bluehookstudios.com.
When I went on this forum, I got the same message.
Now, no message. Please address this-
what’s going on, and has it been fixed? That’s the last thing I need-clients getting that message, or, worse, infected from my site.Thanks.
Hi mate.
We already solved this issue, Google said our website (not atom, beulah, just the main directory) had a malware.
We requested a review and they said it’s clear now
BTW , this only affects your website IF you use any image from our server, that is a thing I recommend to don’t do, because if we shut down or change our servers, the images won’t appear.
I saw your website and in this page – http://www.bluehookstudios.com/contact-us/ – the icons are from our servers, so you need change it to the image hosted at your server.
You can find it at Dashboard – Media section where you can get the address/URL of the image hosted in your server.
Let me know if you have any questions.
Thank you mate, Rafael Angeline
OK, will do. Didn’t realize there was a difference.
On one more note: I made a suggestion on the previous page that you have options within blog posts to post on the homepage slider instead of having to go to the homepage and insert shortcodes. That would save a lot of time for people like me who plan on having a lot of dynamic content.
Thanks.
They’re using it here: http://insideadvice.com
Looks great!
I’m sorry? You said this website is using our template?
Cheers, Rafael Angeline
I sent you a ticket 5 days ago and have not heard back. Please answer my question if you can. I am waiting on your response to purchase this template.
How can I change the URL structure from: www.mywebsite.com/project/project name www.mywebsite.com/portfolio/project name
Hi.
You may want to change the permalink rules – http://codex.wordpress.org/Using_Permalinks
If you want, open a ticket here – https://xiaothemes.zendesk.com/
And we’ll do our best to help you.
Cheers, Rafael Angeline
Hello, You said a little while ago that you were going to do a html version which I had already submitted an enquiry about after buying it. You said it would be mid-end of june and you’d copy me into a link. That was on 17th June. Can you please get back to me as I did respond to that email. Thanks Sam
This is a really great template and I’ve had a lot of fun developing it. What’s caught me out a few times however.. If I change the logo or anything in your admin panel it resets the base.css file(?). I think a couple of times I lots some style changes I’d made. Not a huge problem as it’s not something I want to change regularly.
I was going to ask whether you guys had considered adding an about/services page at all? Am working on one myself but would love to see how you’d guys go about this.
Thanks again! Worth every penny!
Could you please follow-up on the YouTube request I sent to your help desk? Also, do you all have an icon for an envelope to place within the Social Media section?
My request number is #553.
Hi can you please tell me how to change the URL from mywebsite.com/project/my-project to mysebsite.com/portfolio/my-project
It seems odd that you set it up to not fall under the term ‘portfolio’ – Bad SEO !
Where exactly in the code is this change?
02 – Bug: Portfolio breaks and go to one line 06 – Feature: WP 3 .4+ Ready 08 – Bug: Hover cover working on iPhone & Safari 09 – Bug: Portfolio Resize and Sidebar issues
Hello?!
Ordered the theme, updated to 3.5. Looks great on Chrome. Now I cannot change scheme/colors anymore. - Fonts especially the webfonts look awful in ie 8. - Sidebar is’nt full height in ie. - Contact form validation does not work in ie.
TIP : To get the google font right in ie you might try: <!
-== GOOGLE FONTS ==-> <link href=’http://fonts.googleapis.com/css?family=Droid+Serif:400,700,400italic' rel=’stylesheet’ type=’text/css’> <!—[if lte IE 8 ]> <link href=’http://fonts.googleapis.com/css?family=Droid+Serif:400' rel=’stylesheet’ type=’text/css’> <link href=’http://fonts.googleapis.com/css?family=Droid+Serif:700' rel=’stylesheet’ type=’text/css’> <link href=’http://fonts.googleapis.com/css?family=Droid+Serif:400italic' rel=’stylesheet’ type=’text/css’> <![endif]—>works for me.
Hi,
sorry for the delay, the team has been increased now to be at your service!
Please make sure you’re using one of the compatible WP versions you can find in the right sidebar of this page
You can comment back by clicking on the Reply button.
Cheers,
XiaoThemes Staff
This theme is broken!
Hey mate.
No, it isn’t. We tested it and I don’t know what are the issues you are having, do you already have the updated version? Or are you using the old one?
Oh, and do you already have a ticket at our support system? We will send a file that changes the permalink structure.
Cheers, Rafael Angeline
We’ve tried installing the newest version but are having major issues.
It would be helpful if you could tell me exactly how to fix the portfolio stacking problem as that is the biggest issue we’re having.
I will open another support ticket but it has been a week, and I’ve had no response from your team.
Hi,
sorry for the delay, the team has been increased now to be at your service!
Have we answered your ticket by now?
You can comment back by clicking on the Reply button.
Cheers,
XiaoThemes Staff
YES – this theme is broken.
also i opened a ticket (Request #655, at Jul 31) and there is still no answer.
could you please care of it ?
Hi,
sorry for the delay, the team has been increased now to be at your service!
Did we reply to your ticket by now?
You can comment back by clicking on the Reply button.
Cheers,
XiaoThemes Staff
Was hoping you could give a solution for the email validation in ie 8. If you could provide a slideshow that’s working in ie 8, that would be nice. The font issue I solved by replacing the webfonts by googlefonts.
Hi,
sorry for the delay, the team has been increased now to be at your service!
Do you still have this problem?
You can comment back by clicking on the Reply button.
Cheers,
XiaoThemes Staff