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86 comments found

Dape12 Purchased

Hi,

I want that the events page is showing the events in ordering of the dates of the event. Is het possible?

Chimpstudio

You can change it in page_event.php OR you can ask our support team to do it at our support center.

Default-user
Dape12 Purchased

How can ik ask the support centre to fix this?

Chimpstudio

Yes, you can ask them to change it for you. Please add it in your ticket.

Hi, please help me fix my character problem http://chimpgroup.com/support/tickets.php?id=631290 , it’s been 20 days and I haven’t heard back from you, thanks

Chimpstudio

Hello @ spooksdenimes. Thank you for your patience, it will be responded in an hour from now with solution.

hi there, Is there a xml file to upload and install the website as per your demo site ??

Chimpstudio

Hai @ webhostau. Thank you for your interest in one of our theme. Yes, there is option to import demo content and make site just like demo. XML file is given in demo data.

webhostau

is it possible to ask your support team to set this up for me thanks?

Chimpstudio

Yes, as soon as you purchase the theme, ask support team to set up things for you.

Hi I have purchased the theme, and the xml file did not upload the pictures, and the events are not working properly. How soon can someone help me?

Chimpstudio

Pictures are not included in demo data. For events issue, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

coolcatt Purchased

On the home page in the galleries section (under my slider) it displays the galleries and it also has a small button that says “VIEW ALL” which is supposed to direct to the galleries page but it is going to the original url where I built the temporary site. How can I redirect/change the url for this button?

Chimpstudio

Hai @ coolcatt. The “View all” button will take you to the gallery page. That gallery you have created. You can set the links from back end admin panel. If It does not take you to that link, please create a ticket we will fix it for you.

Good evening, I have a problem with the slider and galleries since the update Wordpress 4.2 . Images (the thumbnail) disappear when I click on “update ” . So anything appear on the home page and the other pages… Same when I want to load an image to the background . Yet images do exist .

Thank you in advance for your reply.

Chimpstudio

Hai @ BenMaker. Thank you for purchasing one of our theme. Please update your theme by getting latest files from Themeforest Downloads section. Issue would be resolved.

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