39 comments found

Hello,

I’ve submitted a couple tickets, no reply…

How do I change the body link color and hover color in this theme? I’ve changed the “a” CSS but doesn’t change anything. Maybe it’s because I’m using Visual Composer but shouldn’t affect the ability to change the link CSS.

Looking to -change body link color/hover color only. -change main menu link text to bold -change default green color of social icons in main menu to a new color.

Thanks, It’s just not working out for me. Please help.

pixarwpthemes

Hi Bro,

Support team is not available fo soome reasons. So you can get support directly from the developer of the theme via skype. You can add the developer with username “PIXELARTINC” on skype.

Thank You

Default-user

I’d rather not Skype if I need some technical support.

Is there an Email address for technical support?

Support tickets are not viewed and no support has been answered with this theme.

pixarwpthemes

All support tickets are replied. Please check if you got answer on your question. If still unanswered please tell me your ticket ID so i can check it again.

Thank You

BAD311 Purchased

Your Google maps for contact page SUCKS. I need to rip it out and replace it with a better Google Map that shows our location and includes a icon for our business so that a customer can get direction, view more info, etc… How is that possible???

Hola, tengo instalado el tema, lo que pasa es que no me muestra la opción de insertar los shortcodes cuando edito una pagina o entrada.

favor ayudarme

pixarwpthemes

Por favor enviar un ticket de soporte en nuestro sitio de soporte. Por favor, espera una respuesta del equipo de soporte Si ya presentado.

Saludos,

  • Translated with Google
Default-user

replied the ticket please help

pixarwpthemes

Ticket is replied again. Please follow up the support ticket for further communication. Thank You

Hi, I want to purshace it through my pay pal account, but give the error”We’re sorry, but we can’t send your payment right now”

pixarwpthemes

Please contact the support team of themeforest regarding payment issues. They will guide you about this.

Thank You

can you tell me how to purchase it?waiting for your response.

pixarwpthemes

Please contact the support team of themeforest regarding payment issues. They will guide you about this.

Thank You

I tried to import demo data and all imagens failed. The same happned with sliders, there are something wrong ?

does this theme come with visual studio?

pixarwpthemes

No this theme does not support visual studio.

Why is pixel_column_row shortcode not working? how to fix?

pixarwpthemes

pixel_column_row is now pixel_row

Shortcodes Manager plugin is not changed to a new one so some of the shortcodes are also changed. Please check the documentation of shortcodes for detail.

Default-user

what about pixel_one_half?—nevermind found it thanks

pixarwpthemes

Thank you bro.

I need to add a image for the logo ? Pls help me on this

pixarwpthemes

Go to Theme Options and upload an image in place of logo.

Snerdey Purchased

Great and easy theme to work with. Added PIXELARTINC to skype and indeed support is there :) Look forward to more designs to choose from.

pixarwpthemes

Thank you so much Sir. Always there to help you.

Snerdey
Snerdey Purchased

And that is what will keep people coming back for more.. thank you again for the quick fix!

pixarwpthemes

Thank you so much buddy. :-)

Trying to install Contact Form 7 (required plugin) but getting this error: Install package not available. What is the alternative that works with this theme?

pixarwpthemes

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/

Regards,

Pixelart is by far the most friendly, efficient, and knowledgeable theme author I’ve come upon in my website development career. Their support has been outstanding, both timely and technically. I recommend them highly. Great job!

Excellent template, excellent service. I trust this team for their quality template and follow-up service. Thank you very much!

Where do you get the icons for services from. I like the style, but need to switch a few out.

pixarwpthemes

Services icons are Font Awesome Icons but we used them as PNG images in photoshop.

Hello,

Is there a way (shortcode) to show attorneys’ by category?

pixarwpthemes

Please submit a support ticket at http://pixelartsupport.ticksy.com/ for a quick answer.

Regards,

Hello,

I tried to add a ticket at http://pixelartsupport.ticksy.com/, but your system told me that my purchase code was invalid, even though it is a valid purchase code.

The question I have is this:

We changed the menu text color to #fcefd3 by adding this code:

.nav ul li { {{font1}} }

It doesn’t seem to be working. All I want is menu text with the hex color I specified. What am I doing wrong?

Thanks,

Steve

pixarwpthemes

Hi Buddy,

I am really sorry that you are facing issues with our support system. We are looking into the issue and will fix it ASAP. Meanwhile you can send us an email for your support queries info@pixarwpthemes.com You can send this ticket as a ref.

Thankx

Hello,

Great theme. I just need help with modifying the preview type. How do I change the preview paragraph type, so it shows more then 3 lines and does not end mid word in Services and Attorney pages?

pixarwpthemes

Hello Buddy,

Thank you so much for purchasing the theme. Please submit a support ticket on our support site http://pixelartsupport.ticksy.com/ and our support staff will reply you ASAP.

Regards,

I get this error message in the dashboard on the latest Wordpress fresh install: Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'msg_no_connection_possible' not found or invalid function name in /home1/[name]/public_html/wp-includes/plugin.php on line 505
Drybones5

In addition I am also now getting this on the public viewable homepage

Warning: array_key_exists() expects parameter 2 to be array, boolean given in /home1/[name]/public_html/wp-content/themes/attorney-wp/inc/option-tree-google-fonts/ot-google-fonts.php on line 249
pixarwpthemes

Hello Buddy,

I am really sorry that you are facing issues in the theme. Please submit a support ticket at our site to get a quicker reply.

http://pixelartsupport.ticksy.com/

Best Regards,

Just downloaded the theme for a client and have all kinds of error codes. Tried adding the support staff on Skype with no response. Please contact me ASAP to get this resolved

pixarwpthemes

Hello Buddy,

I am really sorry that you are facing issues in the theme. Please submit a support ticket at our site to get a quicker reply.

http://pixelartsupport.ticksy.com/

Best Regards,

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