33 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I’ve submitted a couple tickets, no reply…

How do I change the body link color and hover color in this theme? I’ve changed the “a” CSS but doesn’t change anything. Maybe it’s because I’m using Visual Composer but shouldn’t affect the ability to change the link CSS.

Looking to -change body link color/hover color only. -change main menu link text to bold -change default green color of social icons in main menu to a new color.

Thanks, It’s just not working out for me. Please help.

pixel-art-inc

Please talk to the developer via skype@pixelartinc

Thank You

Default-user

I assume that’s skype@pixelartinc.com

Default-user

That Email address is no good.

Please tell me how to get support. I’ve submitted a couple support tickets. Does nobody answer those??

pixel-art-inc

Hi Bro,

Support team is not available fo soome reasons. So you can get support directly from the developer of the theme via skype. You can add the developer with username “PIXELARTINC” on skype.

Thank You

Default-user

I’d rather not Skype if I need some technical support.

Is there an Email address for technical support?

Support tickets are not viewed and no support has been answered with this theme.

pixel-art-inc

All support tickets are replied. Please check if you got answer on your question. If still unanswered please tell me your ticket ID so i can check it again.

Thank You

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
BAD311 Purchased

Your Google maps for contact page SUCKS. I need to rip it out and replace it with a better Google Map that shows our location and includes a icon for our business so that a customer can get direction, view more info, etc… How is that possible???

  • Has been a member for 0-1 years

Hola, tengo instalado el tema, lo que pasa es que no me muestra la opción de insertar los shortcodes cuando edito una pagina o entrada.

favor ayudarme

pixel-art-inc

Por favor enviar un ticket de soporte en nuestro sitio de soporte. Por favor, espera una respuesta del equipo de soporte Si ya presentado.

Saludos,

  • Translated with Google
Default-user

replied the ticket please help

pixel-art-inc

Ticket is replied again. Please follow up the support ticket for further communication. Thank You

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want to purshace it through my pay pal account, but give the error”We’re sorry, but we can’t send your payment right now”

pixel-art-inc

Please contact the support team of themeforest regarding payment issues. They will guide you about this.

Thank You

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

can you tell me how to purchase it?waiting for your response.

pixel-art-inc

Please contact the support team of themeforest regarding payment issues. They will guide you about this.

Thank You

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

I tried to import demo data and all imagens failed. The same happned with sliders, there are something wrong ?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

does this theme come with visual studio?

pixel-art-inc

No this theme does not support visual studio.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Why is pixel_column_row shortcode not working? how to fix?

pixel-art-inc

pixel_column_row is now pixel_row

Shortcodes Manager plugin is not changed to a new one so some of the shortcodes are also changed. Please check the documentation of shortcodes for detail.

Default-user

what about pixel_one_half?—nevermind found it thanks

pixel-art-inc

Thank you bro.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sajee123 Purchased

I need to add a image for the logo ? Pls help me on this

pixel-art-inc

Go to Theme Options and upload an image in place of logo.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States
Snerdey Purchased

Great and easy theme to work with. Added PIXELARTINC to skype and indeed support is there :) Look forward to more designs to choose from.

pixel-art-inc

Thank you so much Sir. Always there to help you.

Snerdey
Snerdey Purchased

And that is what will keep people coming back for more.. thank you again for the quick fix!

pixel-art-inc

Thank you so much buddy. :-)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
totg2011 Purchased

Trying to install Contact Form 7 (required plugin) but getting this error: Install package not available. What is the alternative that works with this theme?

pixel-art-inc

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Pixelart is by far the most friendly, efficient, and knowledgeable theme author I’ve come upon in my website development career. Their support has been outstanding, both timely and technically. I recommend them highly. Great job!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jeffgoeke Purchased

Excellent template, excellent service. I trust this team for their quality template and follow-up service. Thank you very much!

by
by
by
by
by
by