85 comments found

imagnu Purchased

Hi – first of all I love this theme – although I should have tested it on other browsers before I bought it. You say it is compatable in ie8 – however the black side doesn’t go black so the white words can’t be read on the page. Please help me fix this – as 40% of the world still uses ie8. Thanks

designova

we have tested it on IE8 as well, however we are sorry that you are facing some trouble. we will be happy to assist you in making this work. we would have advised you to post your concern in support-forum, unfortunately its behaving bad. we are looking into it and will revert to you asap.

Hi, this is the second template I have bought from Designova and I am very pleased. I have a problem removing pages from the left side, when I attempt to remove from page starts to page ends, the site falls over. I have remove menu items and right hand side page with no problems, but the left remains somewhat more complex. I am emailing you my site, can you please take a look for me. Many thanks in advance.

designova

Yep, we got it. Please give some time, we are just back after holidays. We will surely help you on this. We will reply via email soon.

When I tried to visit Aura it goes to ELEG.

designova

Woa! We have fixed it. Thank you so much for notifying this, such a great help from you :) Please check now

This is the second template I have bought from Designova. Having a great but complex template means very little without support. I had questions regarding the coding and I received the VERY highest level of support from Jean at Designova. I am a designer not a coder and he walked me through this template by the hand. Fantastic support and an excellent template, my client is very pleased with the results and I have learned tons from the team at Designova. Cannot recommend them any higher, a pleasure to work with!

designova

Hi,

Our heart-felt thanks for your kind words. It is a true inspiration for our small team :) Glad to have you in our circles, being with you is our pleasure.

Cheers! Jean with Team Designova

I just bought this. Two questions: 1. Could I get a version which has the order: Home>Services>Portfolio>About>Team>Blog>Contact? 2. The left hand images are coming through very dark because of the HTML overlay. If I want to show the left hand image without the stripes, what CSS should I change? Thank you.

designova

Hi there. Thanks for purchasing and contacting us.

Kindly send your pack of ZIP files along with purchase code, we will modify the layout and send you as needed :)

email to: info@designova.net

Default-user

One more question: If I want the right hand side to be just white, how do I do that?

designova

We will check with developers and let you know if it is possible easily

tigerj4 Purchased

Hi, I bought this couple of weeks ago. I have an issue, in the portfolio section when you click a thumbnail to be zoomed, it shows a link under the picture between the two arrows. is there a way to take it out completely.

Cheers

designova

Hi there, thanks for your message.

Please do the following:

1) Open file: [ROOT FOLDER]/assets/js/jquery.prettyPhoto.js

2) See line 21:
counter_separator_label: '../../default.htm',
3) Change it exactly to:
counter_separator_label: '/',
That’s all. Solved :)
Default-user
tigerj4 Purchased

Thank you very much for your quick reply, yes it works. please fix the below issue as well, :)

designova

please see the reply from our developers :)

tigerj4 Purchased

One more thing, while you are in portfolio section, if you have clicked any category and opened a images into full size after that if you scroll the site using mouse or key board the left pane does not moves. Please fix this issue as well

designova

Hi there. Thanks for your message.

We have checked it and its scrolling properly on Chrome and Firefox as well.

The point is that:

1) We scrolled to portofolio section
2) Filtered to “PRINT” category
3) On click of portfolio item, it opens lightbox
4) Now we have lightbox and we can see transparent overlay beneath the lightbox.

Since this overlay is transperant means the proper interaction is to close the lightbox before you go back to anything on this site.

Anyway we have also tried to scroll the layout beneath the overlay, it works as usual. The right panel will be scrolled progressively and when it comes to next section the left panel will also scroll (as usual behavior of AURA theme).

We hope this info helps, kindly let us know if you have further issues. Thank You :)

tigerj4 Purchased

Hi Can you please update me on this as I have checked it on the demo site and it seems it is a bug cheers

designova

Hi, we had got the response from developers. Please see the below reply.

tigerj4 Purchased

Hi Can you please update me on this as I have checked it on the demo site and it seems it is a bug cheers

designova

Hi, we had got the response from developers. Please see the below reply.

Default-user
tigerj4 Purchased

Hi, thanks for the reply. another thing is when the page loads how can I stop the movement i.e. I want the home page to load without any animation or movement when the user first visits the website. how can I disable that feature thanks

designova

Hi, the mentioned changes needs somevery advanced editing of JS codes in AURA engine which is complex.

Version 4 is coming soon!

We are working on an updated version 4.0 of AURA theme. It will be better stable with optimized JS and we are working on some additional optimization to make the theme improved specially on older IE versions.

We will release it soon!

hi, I have purchased this theme and really appreciate the creativity, on modification of the template skin color, am unable to identify the exact css which can change the black nav bar and black left panel to the color of my choice, wud be gr8 if you could pls give me a hang of the style code which controls the preset RED-BLACK color…..

Also the support doc mentions that the template comes with 8 skin color options… if so cud you please elaborate how to go about it…..

designova

Hi there.

We are already on process of updating the theme also the documentation. A new version will be released early next week.

Hi there.. love this design… Just wondering from the comment tread that I should wait for the new version?

designova

Hi, we are working on quickly to release it this week itself. We will inform you as soon as it is here

Hi!

Purchased the wordpress version and abosolutely loving the versatility of the theme!

One thing though, on the portfolio section i want to deactivate the lightbox effect and have a permalink instead. how do i go about doing this?

Help very much appreciated!

thanks

designova

Hi there. Thank you for your kind words.

Since you are discussing about WordPress version, please contact (if you have not already) our developers via support forum: http://forum.pixelglimpse.com/

Developers will surely get back to you there.

Hi Bought this theme and when trying to install, getting a message

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Even raised a ticket and getting response

designova

Hi, Seems like you have bought HTML version instead of WordPress theme.

designova

Please review your purchase information. Obviously HTML theme is not to be used with WordPress CMS systems.

Hi there!

How lond does it takes the version number 4?

Take care!

SzL

designova

We have some complexities on regeneration of AURA script which will have a great feature which permits users to supply RHS and LHS sections via JS – this will make it extremely easy to edit the layout, more like a plugin. We are already working on this, but it is not finished. We are working on this version 4.

designova

By the way, the current version (v3) is working properly since it had a lot of optimizations done already. Next version 4 will be released after some time since we are working on complex JS stuffs for this update.

Default-user

Thank you wery much!

Perfect template… for buy a i have a question in gallery/portfolio i can put videos , like you tube links ? to play in lightbox or just images ?

tks

designova

Yes, the included lightbox plugin PrettyPhoto supports it. Please see plugin demo website: http://www.no-margin-for-errors.com/projects/prettyPhoto-jquery-lightbox-clone/

Hi, I have been trying to get support from Jean for over a month. I have emailed info@designova.net several times, but haven’t had an answer to my problem. Can you please help me.

Many thanks

designova

Hi, we will check it and revert to you soon

Hi am facing issues with the contact form, the send message button once clicked does not send the e-mail to the defined mail-id. its asking for PEAR.php file Kindly guide me….

Thanks in advance

Default-user

pls send me the link to the updated zip file

designova

You can see it on ‘Downloads’ section on your themeforest dashbord

Default-user

i have taken a download from the themeforest dashboard, it appears to be the same old file, not the upgraded version. Could you guys give me some links to the upgraded version or themeforest support mail link where i can send my files for rectification or should i mail the zip files to info@designova.net so that you can check the error at your end?

why still no response to this comment? i have taken a download from the themeforest dashboard, it appears to be the same old file, not the upgraded version. Could you guys give me some links to the upgraded version or themeforest support mail link where i can send my files for rectification or should i mail the zip files to info@designova.net so that you can check the error at your end?

designova

Please send your site as ZIP, we will check it soon and get back to you

Default-user

Pls check out the ZIP, the whole site has been mailed to info@designova.net today… request you to pls resolve the issue ASAP… my site is up and running without the contact form functionality so cannot figure out the user interface.

I’m also having an issue with the Contact Form as stated above by emmanuel_susheel. When you figure it out, can you post the issue fix so I can swap the code on my end? Thanks!

designova

We will check it and get you updated soon!

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