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F.A.Q:
“I need to modify the sections on this layout, say I need to swap SERVICES section to appear just above PORTFOLIO section. How easy to do this modification?”ANS : This can be done with just altering some code. We have already done this for some of our clients. So buyers please let us know (contact us via themeforest contact form) – We will send you the modified pack
There appear to be some rendering issues on Chrome, IE 7&9 & Safari. Left column background image blocks have a variable size gap between them. It renders fine on Firefox (seamless join between blocks).
Can you look into this?
Thanks for your great message. We have fixed it along with some other issues. Now this will be a major update, AURA version 2. We have put it in the review queue, please be in touch. We will inform you once themeforest release this updated version. Cheers!!
Update – version 2 released! Please download the pack again.
hi
i would like to change the icon of “Our best features” but cant find the code for this in the css or the images
how should i go about this
thx
Major Update as Version 2, released on 27 OCT 2012
Fixed some vertical spacing between left-side panels. Now the layout is more optimized for bigger height monitors (1300px). We have also updated scrolling action, making both sides in a better sync. Buyers please re-download the same.Hey guys, I am running verision 2 and have noticed a few things.
In IE9 the spacing under the left pane sections are still leaving a gap.
Also, on an iPhone5 the //our nice portfolio buttons to select “All, Web, Print, Brand, and Digital” are overlapping. The social media buttons under that section are as well.
On iPhone5, under //Sharing our thoughts the “comments” and “tags” are not spaced correctly.
If you have any questions or need some screenshots just let me know. Hope this helps!
-Jesse
Hi, thanks for the notes. We guys will double-check and make it up soon
Hi Folks! First of all: Thank you for a gorgeous Design! For years I was coding my own HPs doing all the necessary art & work… This is the first time using pre-design. This weekend I was trying hard to change the aura-color-preset from red-black to yellow-black… (I´m a artist mixing stunts with crossbows, whips and swords and some magic and our show-colors are yellow and black) and it didn´t work. Sadly some red remain although I was changing all the tags within the css´s. And because of the light backgrond at the right side of the Page Yellow doesn´t seem to be a good choice. I wasn´t able too to find the right code to change the color of the right side. Can you help me? I´m looking 4wd 2 your reply. Sending best wishes Yours
KMC
Hi there, thanks for your message
please contact us via email info@designova.net, we will surely help you on this
Buyers, Please dont miss any updates!
Dear buyers, we release timely updates on themeforest. Once you have purchased a theme, please come back and download these updates manually from themeforest, we are unable to notify each of you via email (it is not practical). Before you open a support request, please make it sure that you have downloaded all the updates for the particular theme. Thanks for being with usHi, I really love this template and would like to use it in Wordpress. Do you consider to offer it as a WP-Theme? Thank you for your quick response, Oliver
Hi Oliver, thanks for your message. We are currently working on a WordPress version. We will let you know once it is ready here.
Thanks for the quick response! Can you give me a hint on when you plan to release the first version? Thanks!
Hi Oliver. Our developers will be finishing the WP around at second week of November. But as we have to go for TF review we are unable to tell you the exact time frame. Please be in touch with us. We’ll tweet @designovastudio.
Thank you guys for answering so fast
2 weeks + TF Review is fine for me! Rock on!
I just downloaded v2 and cannot find the file that contains the image “BG IMAGE HERE ” so i can replace it. Please help! Thanks!
Hi there. Thanks for message. Please trace the following location:
Inside this ‘bg’ directory you will find the background images which you can replace with your own images, better keep same image dimensions as placeholder images. That’s it.
Thanks for your quick response! I adore this template! One more issue: when I uploaded to server, the right side is not moving with the left. here is the site: http://artwhimsy4u.com/index.html#home
Thanks again for your help!
Hi there. Glad to have your response. We guess this is JS issue somewhere on your setup. Kindly send this site as a ZIP pack to: info@designova.net. Our developers will check it as they come back after weekend. Kindly give us some time.
Holiday Notification:
We are setting up our new office and our developers will not be available for next 3 days. We will surely process your support requests on next working day, that is 8th November. Thanks for understanding. Please be in our circle. See you soon.Hi. I would like the Blog and Team pages taken out. When I try and attempt to do this, the left and right pages don’t match up. Can you help me with this?
Hi there. Please send your pack to: info@designova.net. We will modify it and send you.
Just sent it to you all. Thanks in advance.
Please check your mailbox
Good afternoon,
I bought your template and already updated to version 2.0. Unfortunately, this is only my second html site so I have a few doubt that I which you can help me with. The template is amazing and quite beautiful, I really think that my troubles are because of my inexperience.
The site is on the following server: http://www.pop-fiction.pt/clientes/Jardim_Natural/
My problems are:
1. On the attached image 1, the mobile version – iphone, there’s overlapping of the menu items; 2. On the portfolio, regular version, I would like that not all the images appear when I press portfolio because there are too many images. If possible I wish for a “jump” directly to “obra 1”, the first item of the menu. 3. I don´t seem to get the contact form to work
I just changed the fields on image 2, so I guess there’s some customization missing from my part…
I sincerely hope you can help me, I promisse to be a fast learner and don´t bother you again in the future!
Best Regards Maria
p.s. Can you please provide-me with your support e-mail adress? From you documentation I thought it was: info@designova.net but I’m not getting an answer.
An optimized update is to be released soon. Bugs and issues will be surely tweaked on priority butl kindly note that any customization services are not on the scope at the moment since our developers are busy on assignments and fine tuning of all themes. Thanks for understanding. We will surely help you as our guys get free.
This template is awesome, but how can I make SEO (Search Engine Optimization) on each page. For example: Different keywords on ABOUT and SERVICES ?
Thanks
Hi thanks for message. To be frank, we are not having that much experience on SEO on our templates. All we have is w3 valid HTML5 with tags used specific to modules arranged in effective hierarchy.
Hi: many people seem to be having scrolling issues. I sent you the files as you requested over 10 days ago but have not heard back. Please help me! The left side will not move. It is locked on Contact while the right side moves fine. The site is uploaded to: http://67.199.61.228/index.html#home
But please note, we had checked your files and we have already sent you the report. It is not a global issue. It is actually problem with your setup which is incorrect. Please see the following (INDEX.HTML, line 968 to 993): Here you have given local file path, not to server files. Hence no javascript files are being loaded and theme gets no interaction. But you must use it something like:
So kindly check it and modify your file path for all js files declared on these lines. This will solve your issue.
Oh, you are so right. Thank you for taking the time to look over my code error and pointing out to me what needed correction! This is a magnificent template surpassed only by your great customer service!
Hi again: I am almost ready to launch this incredible site, but am having issue with the left side not moving. When i had that same issue a few days ago, it was because my js was set up incorrectly. I corrected that and it was good, but now it is frozen again and I don’t know why. Here is the site location: http://artwhimsy4u.com/index.html#home
Also, where do I go to modify the text in the left corner of each enlarged image in the portfolio?
Thank you again for your help.
Hi there. Please dont remove script.js, keep it at same place (this JS file should be loaded after all other JS files). Also add original “AURA.JS” instead of “artwhimsy.js”. Please try reloading then. If still problem persists, please shoot your ZIP pack to info@designova.net. We will check it and let you know, please note this is gonna be over weekend. We will try our level best on this, we will never let you down
Thank you! That worked!!!!!!!!
Pleasure
please rate our theme on your downloads panel. It will be a great support for our team. Thanks in advance.
I have purchased dozens of templates from ThemeForest. Your customer support is the very best. I cannot tell you how much that means to small designers like myself. I hope anyone considering your beautiful designs understands how well you back up your products. Thank you for making me look so good!
Donna Powell
Hi, Our heartfelt thanks for your kind words. We are committed to offer best support for our themes as sincerely as we can. We are a small team of developers, always in your reach. And we will never let you down