Webbu

Webbu supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Updates

v1.6.2 – 08/07/2015 +TGM Plugin Updater added.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from Webbu:

Support Policy

Please read this before submitting your ticket!

  • I will only provide support if you are polite! No one likes attitudes, neither do I!
  • All items from my portfolio come along with a very detailed instructions manual. These include:
    • Installation Instructions
    • Customization Instructions for the files default usage
    • We do NOT reply to questions that are covered by the documentation! Please take the time to read the provided help file!
  • All tickets submitted on weekends or during holidays will be answered on business days.
  • We only provide support for fixing bugs and questions regarding to theme features usage.
  • Please be sure to provide live URL to your site, if you are not on localhost.
  • You will get respond to your ticket within 48 hours or 2 business days.
  • We do not provide support for additional custom modifications to our items.
  • We do not provide support for installation.
  • We do not provide any refunds to our products, this is handled by Envato network. For more information read this http://goo.gl/LqaLk
Dates and times we are not able to provide support for your items (Holidays)
  • Special Days will be written here.
  • Weekends and Public Holidays
  • Our timezone is GMT +2
Please Note: Support is limited to questions regarding the template features or problems. We are not able to provide support for code customizations or third-party plugins. If you need help with customizations of your theme then you should enlist the help of a developer.
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