38 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

If i bought this template, would i need to acquire an external purchasing software? Or is it included?

Plaza-Themes

Hello,
If you purchase this theme you don’t need to acquire an external purchasing software. It includes all. After you install your website like our demo.
regards,

  • Has been a member for 0-1 years

Hi, I am about to begin a new website with this theme. I am having trouble locating the PSD files. Can you send me the path or point me in the right direction? Thanks in advance for your help.

Plaza-Themes

Hello,
You can find link download PSD files in “readme.txt” file in the package download.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, The theme options tab in the admin panel is displaying just a blank page. The rest of the options are working fine but this one.

Any idea what it can be? I’m working in the Enterprise version.

Thanks

Plaza-Themes

Hello,
Sorry, This theme doesn’t work with Magento Enterprise version. It works with magento CE version

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

We have purchased Auriga – Fashion Responsive Magento Theme last month.

We are facing the issue mentioned below. 1) When a product is added to Wish list from Product detail page, user is redirected to login page but after login we are getting an error page.

2) When a product is added to Wish list from Products listing page, user is redirected to login page but after login the product is not getting added to wish list. 3) In IE8,We are getting 404 error when a product from wish list is added to cart .

Please let us know the solution for this.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ We will check and help you solve it

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am having a problem with theme update and created a issue.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets We will check and help you fix it

Default-user

Ok. I created it.

Default-user

I did not receive an email with ticket information.

Plaza-Themes

sorry, we don’t know your email or your name. You can contact us via contact form http://www.plazathemes.com/contacts

Default-user

Hi, I sent my information by your contacts page.

Plaza-Themes

Sorry, We don’t get your info. Please, you can check it again

  • Has been a member for 0-1 years

Hello,

I bought this theme a few weeks ago. I am having trouble enabling an option for choosing product size. Would you mind helping me out on this issue?

Plaza-Themes

Hello,
You can make a ticket http://www.plazathemes.com/tickets and provide URL of your website. We will check and help you solve it

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. Is the theme compatible with Magento 1.8.1? Thanks

Plaza-Themes

Hello, This theme is compatible with magento 1.8.1

Default-user

That is good. Just another qestion is ” when you put mouse over on a product, it changes color and covering product and giving options for quick view etc. can this color be changed to tranparency rather than covering product? so still viewing product. also can it be just click to go into the detail of product?

Plaza-Themes

If you want change product when mouse hover. We can change it for you. After you purchase this theme you can contact us. We will help you change it

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just another qestion is ” when you put mouse over on a product, it changes color and covering product and giving options for quick view etc. can this color be changed to tranparency rather than covering product? so still viewing product. also can it be just click to go into the detail of product?

Plaza-Themes

If you want change product when mouse hover. We can change it for you. After you purchase this theme you can contact us. We will help you change it

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have an issue. I installed you theme but also have 3 more themes because the same Magento support 4 websites. The problem now is that all websites now are calling the left column with filters and the upsell products in product view page at frontend/base/default/magentothem.

I don’t know why but the rest of the themes doesn’t take their own files, they look for the files on the folder I said before…

Please can you help me?

thanks,

Plaza-Themes

Hello, You can make a ticket http://www.plazathemes.com/tickets We will check and fix it for you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I would like buy Auriga themes for Magento, but I need a theme compatible with Magento 1.4.2, so I’m asking you if you have an old version theme or if this aviable on themeforest is enough compatible with magento 1.4.2. thanks Ilaria

Plaza-Themes

Hi,
Thank for your interested. This theme isn’t compatible with Magento 1.4.2

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Thank you for the template.

I have a question regarding the quickview, I have upsell disabled, however, the upsell tab is still showing on the quickview popup.

I have tried removing all upsell images within the products but still no joy.

Any ideas? Am I missing something?

Kind Regards, Tian

Plaza-Themes

Hi Tian,
You can make a ticket http://www.plazathemes.com/tickets and provide your website info. We will check and fix it for you

  • Bought between 500 and 999 items
  • Has been a member for 7-8 years
  • United States

The ajax script just keeps spinning anytime I add or remove someting in cart. http://www.nutranomics.com/antioxidant-supplements-phytonutrient.html

Plaza-Themes

Hi,
We have checked your website. It worked. You can check again.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great work, just want to say I purchased this 4 months ago and everything functions well for my client site. The support from the author has been great. I’m a freelance webmaster and worked with many templates from themeforest and will definitely buy again from this seller.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I purchased this theme…wanted to know if the options for enabling and disabling add to cart, wishlist etc…can be used on the catalog page like on the featuredslider

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ and provide more details. We will check and help you fix it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zorinm Purchased

Hello. I’ve sent a number of emails that you’re as yet to reply to; some are approaching a month old. Would it be easier for you if I set up a ticket on PlazaThemes?

Thanks

Plaza-Themes

Hello,
You can make a ticket this link: http://www.plazathemes.com/tickets/ . We will help you

Default-user
zorinm Purchased

Sure. I’ll resend my emails. Please respond. Thanks

Plaza-Themes

You get ticket id and follow your ticket

Default-user
zorinm Purchased

Hi. I’ve a question which is probably best answered here as it might help others users.

On the demo site, under the main footwear category, for example, there are Manufacturer and Colour filters in the left-hand column; how did you get them to appear there?

Thanks

Default-user
zorinm Purchased

Thank you. When a sub category is clicked on the demo site, the selected sub category appears at the top of the sidebar with a ‘X’ next to it. When ‘X’ is clicked, the other sub categories reappear. When a sub cat is selected on my installation, the sub cat does not appear at the top; all the sub cats disappear and the page has to be reloaded for them to reappear. It’s a problem I can’t seem to solve.

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets/ and provide screenshots. We will check and fix issue

Default-user
zorinm Purchased

Thanks. What about ‘infinite scroll’ functionality for categories; how might this be achieved? This seems to be the key feature that this theme’s missing.

Plaza-Themes

You can make a ticket and follow your ticket. We will help you

Default-user
zorinm Purchased

Sure.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m trying to display a widget but I don’t why it isn’t working in this theme. I have other theme in the same magento installation and it’s working in the other theme but not with MA_Auriga. Does it support widgets?

Thanks,

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ and provide more details. We will check and help you fix it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m trying to validate the html of my website but for some reason the layerednavigationajax.phtml file is inserting a div within the head tag. The div has the id of wrapper. Is there any reason for this or can it be removed?

Plaza-Themes

Hi,
The div “wrapper” use for ajax when loading. You can’t remove it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I’ve had this theme for a while now. The other day I noticed that when I added a custom option to a product the price was not updated via Ajax, I’m sure this functionality was part of the theme.

Is there any where that this is configured in the back end?

Thanks

Plaza-Themes

Hi, You can make a ticket http://www.plazathemes.com/tickets and provide details, we will check and help you

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