winterjuice

winterjuice supports this item

Supported

726 comments found.

I have purchased this theme and installed Wp . even the structure is not working properly. it seems like making a new site from 1 by one. please help me to solve this issue. i am really disappointed

Hello, ribaz.

We had answered in our support system. Please check your email. Your ticket #4703.

With best regards

Winterjuice support team

Thank you for your kind support, but i got a mail from you before two days and i replayed already but still no response. how can i follow up ?

Hello, ribaz.

Our support team very sorry for wasting your time. We were really trying to fix your problem and forgot the answer on your issue, which happened for the first time.

As we had answered in our support system. Please check your email. Your ticket #4703. Try check your junk box.

With best regards

Winterjuice support team

I send a ticket with an issue when I add a new car. There’s no response yet. Please, answerd ticket as soon as posible.

Dear customer.

We had answered in our support system.

You create three tickets #4707, #4717 and #4709.

On all, tickets, we send the answer. If you didn’t find any message – let us know and we will send the message on your email from your Envato market account. (ocarbonell@**.)

With best regards

Winterjuice support team

ibbap

ibbap Purchased

I haven’t recivied any reply on my mail, there’s someting wrong. You can send the reply to ibbapsl@gmail.com?

Hi!

As you have already understand, there is smth wrong with your email settings.

Delivery to the following recipient failed permanently:

xxxxxxxxx@ibbap.com

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain ibbap.com by mx00.1and1.es. [212.227.15.41].

The error that the other server returned was: 550-Requested action not taken: mailbox unavailable 550-Reject due to policy restrictions. 550 For explanation visit http://postmaster.1and1.com/en/error-messages?ip=209.85.213.47&c=poli

So we have sent the answer to your gmail. Please check it.

ribaz

ribaz Purchased

I have spend my money, No support and nothing. No replay from send mails.

Hello, ribaz .

We had answered in our support system. Please check your email. Your ticket is #4703.

With best regards

Winterjuice support team

ribaz

ribaz Purchased

How can i add or edit the reference on this theme

Hello, ribaz .

We had answered in our support system. Please check your email. Your ticket is #4703. Let’s keep our conversation through the support system. Thanks for understanding.

With best regards

Winterjuice support team

Another problem i found. The images become blurry when you are in catalog view on mobile device. BIG ISSUE. https://drive.google.com/file/d/0B4YbT-zsSr06RkVqMFFtZnN5dVE/view?usp=sharing Is there a fix for this? I can see user YusufSay786 also commented about this and you replied you have answered i just can’t understand why you don’t reply and comment problems the users report here but in private conversations.

Hello, OfficeExpress.

Please use our support system and our support team will help you in shortest terms.

http://winterjuice.com/support

With best regards

Winterjuice support team

And I mean, we already had found the way to help you and we are ready to explain how to patch the theme. Just please contact us in the right way – ThemeForest is not the suitable place to write code.

Sorry for the inconvenience

ribaz

ribaz Purchased

is it possible to always reflect addcar on home and users can add car without registering is possible ?

Hello, ribaz .

We had answered in our support system. Please check your email. Your ticket is #4703.

With best regards

Winterjuice support team

Nice Theme, I’m waiting to response to my ticket , How can i run my website like demo? where i can find the shortcodes list? Thanks

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