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670 comments found.

Edemante

Edemante Purchased

Layer slider won’t install no matter what I do. I tried to install it using WP plugin installer and got “The package could not be installed. No valid plugins were found…Plugin install failed.” I then tried to install it via FTP and still failed. Please let me know if there’s another step I’m missing. I’ve installed plugins a hundred times over and cannot figure out why this one is so difficult. Please help!

Hello,

The installation of the plugins is the same as any other plugin or theme for WordPress. If installation failed probably something is wrong on your end.

Please kindly submit your support request on the support platform here , with your site url and a temporary admin account so i can have a look at it.

Some quick links

Thank you.

Edemante

Edemante Purchased

Hi I’m still waiting on a response to this. I’m guessing it’s an easy fix for you guys. I just can’t figure out why it’s not working on my end. I sent credentials via support right after you last replied a day ago.

Hello,

You might want to check your ticket again, it has actually already been answered yesterday at 16.29, i’m waiting for an answer from you.

Regards.

mendesj

mendesj Purchased

Hello,

I’m waiting an answer for 3 days in the support… please repond me. It’s urgent.

Thanks in advance User: dablink

Your ticket has been answered.

Does this allow for dealers to upload their inventory list and create a dealer page within the dealer listing site?

Hello,

Yes, users can submit vehicles through http://www.themes.tdp-demo.com/autodealer/submit-vehicle and – dealers have their own profile page http://www.themes.tdp-demo.com/autodealer/dealer/?dealer_profile=1

Let me know if you have any other questions.

Regards.

Hello! I need to know before purchasing this theme, if it’s possible to hide de product price to the unknown visitors and only show it to the register visitors. I would also like to know if the products can have a sold label. Thanks!

Hello,

1) To hide the price of a vehicle you will need to do a small modification to the theme. WordPress itself already has the function that verifies whether a user is logged in or not. So it takes only 2 minutes to do such modification.

2) At the moment there isn’t the feature to set vehicles as sold.

Let me know if you have any other question.

Regards.

Replus

Replus Purchased

Hello I need to add fontello autodealer icons. Can you tell me the steps to do that in the commentary that explained above is not working. Guillermo

Hello,

All support is handled on the platform here, that makes it easier to manage support requests and it also includes a knowledge base with answers to common questions.

Please kindly submit your support request on the support platform here , and i will get back to you as soon as possible.

Some quick links

Thank you.

Replus

Replus Purchased

Hello I need to add fontello autodealer icons. Can you tell me the steps to do that in the commentary that explained above is not working. Guillemro

Hello,

All support is handled on the platform here, that makes it easier to manage support requests and it also includes a knowledge base with answers to common questions.

Please kindly submit your support request on the support platform here , and i will get back to you as soon as possible.

Some quick links

Thank you.

Hello, Can I use it with a boxed layout?

Hello,

It’s not possible right now but thanks for the suggestion i’ll keep this in mind for an update :)

Let me know if you have any other question.

Regards.

Hi

A pre-sale question, can we use the search form anywhere on the website as a shortcode? Also can we add more filterable options in search box like mileage etc?

Hello,

Yes the search form can be added anywhere, it comes with a shortcode.

A mileage filtering option is already available into the “advanced” search box of the theme, you can see this on the demo by clicking the “display advanced search filter” button in vehicle pages like this one http://www.themes.tdp-demo.com/autodealer/vehicle-type/city-cars/

It’s also possible to add new fields, the theme uses this library http://wpadvancedsearch.com to generate the search forms.

Let me know if you have any other question.

Regards.

Hi.
I want to buy this wordpress theme, but i can not pay it.
Please :(
This may be for me send? Thank you very much – please reply.

Edemante

Edemante Purchased

Hi, I send a support request needing help on a few items yesterday and haven’t heard back yet. It was in regards to me not seeing any vehicles in the dashboard after a member has joined as well as a few other things. I really need to resolve this as the site is launching shortly for testing. Thanks!

Hello,

With the username “Edemante” i’ve only got 4 tickets, all of them have been answered already.

Your most recent tickets, #1921 and #1923 have been both answered respectively at 11.13am and 17.01pm

If you’ve not received the answer via email, you can always check it online http://support.themesdepot.org

Regards.

Edemante

Edemante Purchased

Hi, Sorry It must not have come through then, I did resend it and still need this one answered. It’s ticket #1933. Thanks!

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