This author will respond to buyers' questions and provides limited support through their own support system.
I provide a dedicated support ticket system to streamline support requests and better serve you.
Support requests are processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24h (even less) in the order they were received. Support request sent during weekends/holidays will be processed on Monday/the next business day.
Free support includes and it is limited to:
- Responding to questions or problems regarding the item and its features.
- Fixing bugs and reported issues.
- Providing updates to ensure compatibility with new software versions.
- Really small tweaks, such as simple CSS or JS questions. Nothing that takes more than a few minutes.
Support does not include:
- Customization and installation services
- Support for third party software and plug-ins