638 comments found

jaxTus Purchased

Hi SRCN,

I noticed through testing that the order_return_state.html tries to phase {message} however, I can’t see anywhere in the back end of Prestashop RMA where you can add a message to the outgoing RMA status email?

email is displaying with Message: {message} to customer.

Is this actually a feature you added and if so how do I add the custom messages for RMA status updates to display in the email sent to customers?

Thanks.

srcn
srcn Author

Hello,

It’s probably a little mistake, you can remove that line from the mail template, original mail template doesn’t have that part so it’s safe to remove it. I will fix that in the next update.

Best Regards.

Hello!

Would you consider in next theme update leaving search icon on sticky menu? That could be very helpful!

srcn
srcn Author

Hello,

I won’t put search into the sticky header area due to its position. It’s kinda complicated to move the search into the sticky header area.

Best Regards.

Hi bro,

How to get sidebar/column on frontpage (as in Demo 2)?

Is there a quick option? There is no explanation in the guide.

Thanks

srcn
srcn Author

Hello,

Please open a ticket at http://withinpixels.ticksy.com for your support requests. I will get back to you as soon as possible.

Best Regards.

Default-user

Thanks for the quick reply. I have done so. Nice theme btw, very user-friendly. Just the way i like it.

Nidigo Purchased

Can you add some Shortcodes on future update ?

srcn
srcn Author

Hello,

Please open a support ticket and let me know which shortcodes do you want to see the next update. I might add them if I can find time.

Best Regards.

Hi, I installed this theme but it doesn’t work properly. The main menu does not appear and the left column either. I want to install the default template boxed. I need to install it properly. Can you help me? Thanks!

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com for support requests and I will get back to you as soon as possible.

Hi Srcn,

I would like to add a menu form the autumn theme- megamenu module. There are two fields to fill in. But how can i have a link that is available to show my product? or how to generate the link ? as what i fill in the link is all the page is not available. can you help me? Thanks!

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com for your support requests. I will get back to you as soon as possible.

Best Regards.

Hi,

I have tried to upload theme via FTP and also via prestashop admin panel but its not appearing in themes section, let me know if you can help me in this regard.

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com and I will get back to you as soon as possible.

Best Regards.

temelkov Purchased

Hi srcn, great theme, it would be great if in the next version add custom tab in the product page

srcn
srcn Author

Hello,

Thank you for your suggestion, I will see what I can do about it.

Best Regards.

Hi,

I would like to know how can I customize the font on the main menu of the megamenu, (e.g. put home on bold) using the custom class codes. I appreciate that you tell me where can I find the custom class list with the codes. Thank you!

Best regards!

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com for your support request and I will get back to you as soon as possible.

Best Regards.

EvilOni Purchased

Any chance we might see an option (it could be a toggle for people on slower hosting) to get randomization of products in the sliders?

Home featured especially

srcn
srcn Author

Hello,

Thank you for your suggestion, I added it to my todo list, I’m not sure if it’s going to be in the next update but it’s on my list.

Best Regards.

Default-user
EvilOni Purchased

Awesome!

Hi,

Is possible that exists a bug in Payment Step?. In my site, when a client arrive to step 5, if the order have shipping costs, the screen display the following:

Total products (tax incl.): 49€ Total shipping (tax incl.): 3.58€ Total: 43.46€

When the total should be 52.58€

Is any wrong configuration of my site?

Thanks in advance.

Default-user

I have resolved the issue. I have modified the order-payment.tpl. I have replaced this line:

{displayPrice price=$total_price_without_tax}

for this:

{displayPrice price=$total_price}

ABYZ Purchased

Hi , I updated prestashop and tried to reinstall the new autumn version after deleting all the old modules and old theme but I ve got this error after activating the theme and goign the the website homepage :

Fatal error: Uncaught -> Smarty: Unable to load template file ’/home/s/public_html/themes/autumn/./.tpl’ in ’/home/sipublic_html/themes/autumn/./header.tpl’ <- thrown in /home/s/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129

do you have any idea how i can fix this white page problem because i turned on the show error message to get the error msg.

thank you

srcn
srcn Author

Hello,

Open a support ticket at http://withinpixels.ticksy.com and provide the shop details and I will get back to you as soon as possible.

Best Regards.

cjafer Purchased

hi, installed your themes with clean install prestashop 1.6.0.9. All fine but home page ajax not working. i can’t click search box, chagne language, currencies…

help me!

srcn
srcn Author

Hello,

Open a support ticket at http://withinpixels.ticksy.com for your support requests and I will get back to you as soon as possible.

Best Regards.

eljose Purchased

I think there is a little bug when the megamenu display over the countdown in the products. I’ve changed: .grid .item-countdown { z-index: 5001; } to z-index: 50; from layout.css and now the countdown is below the megamenu.

srcn
srcn Author

Hello,

Thank you for the report. I will fix it in the next update.

Best Regards.

Nidigo Purchased

New update soon?

— Best regards, Nidigo

srcn
srcn Author

Hello,

I will release an update when Prestashop updates.

Best Regards.

Nidigo
Nidigo Purchased

Why not before?

Hi,

I’m having problem with autumn theme. When I download a picture from a source it seems big and large but when I upload it in our website via prestashop it seems so small. It doesn’t occupy the whole space of the image. how can I solve this. Kindly answer me ASAP.

this is the link: http://www.goponjinish.com/en/home/509-enamor-moulded-balconette-bra.html

Thank you.

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com for your support requests and I will get back to you as soon as possible.

Best Regards.

jaxTus Purchased

Hi again SCRN,

Just setting up an ongoing development version of my site and I’m now getting 403 while trying to add new mega menu items.

“Forbidden You don’t have permission to access /dev/psAdmin/index.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

Any pointers on how to possibly fix this or where the cause of the problem might be?

I think you had a similar problem with user Mosamem about 5 months ago.

Thanks

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com and I will get back to you as soon as possible.

Best Regards.

Khelios Purchased

Hello, on this website http://www.vida-editions.com/ i have a > Uncaught TypeError: Failed to execute 'animate' on 'Element': Valid arities are: [1], but 0 arguments provided. when i want to animate the “autumnshowcase_carousel” how to fix it please PrestaShop 1.5.6.0

srcn
srcn Author

Hello,

I’m no longer giving support for old version of the theme. You need to upgrade to the Prestashop 1.6 and the latest version of the theme.

Best Regards.

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