657 comments found

I can also confirm that Ajax stops working on version Prestashop 1.6.0.9. I recently upgraded to Prestashop 1.6.0.9 and Ajax stops working and the cart and a few elements get pushed to the left. This appears only to be in Chrome (only tested in Chrome and Firefox). I had to roll back to the previous version of Prestashop.

Default-user

Sending ticket on your support site.

lrlmoura Purchased

Same problem here, when trying to create a new account in Prestashop 1.6.0.9, I am getting: TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror

There is any fix so far?

srcn
srcn Author

Hello,

If you followed the steps @sparrowsitn mentioned and encountered the problem, then it is a Prestashop issue. I tested it with vanilla Prestashop 1.6.0.9 and exact same issue is happening so it’s definitely a core issue.

If you encountered the issue some other way, please open a support ticket at http://withinpixels.ticksy.com and I will take a look at it.

Best Regards.

I am interested in purchasing your Theme for prestashop. I have a few questions before I purchase.

1) Complete newbie with technical design, yes understand the back office in prestashop but not familiar with hooks, editing css, etc. How difficult to setup and make changes to the theme?

2) I would like to setup where the home page displays the categories http://tinyurl.com/lp52q38 basically, can you theme be configured without much effort and technical know how like the example provided? 3) Do you provide any type of customization services?

4) Does your theme work with prestashop version 1.6.0.8

Look forward to your reply.

srcn
srcn Author

Hello,

Thank you for your interest.

1) To setup the theme, you don’t need any CSS or HTML knowledge. Just setup the Prestashop and install the theme. Then you need to configure the modules which you can do it via the back office of the Prestashop. For the customizations, you will need some CSS knowledge.

2) If you look at the 3rd demo of the theme, you can see that I have a similar setup. You can easily setup those block by uploading image and inserting the link of the category, again you can do that from the module configuration, you don’t need any CSS or HTML knowledge for that.

3) I’m not providing any kind of customization services. But if you have any issues with the theme, you can open a support ticket and I will try to help you as best as I can.

4) You need to install the latest version of the Prestashop, which is 1.6.0.9. There are a lot of changes between Prestashop versions and the theme always supports the latest version.

Best Regards.

Default-user

Thanks for getting back with me. I have some follow up questions.

1) Does your theme provide any type of editor, front end or back end besides configuring the modules?

2) As for the categories on the home page, can the home page slider be disabled without simply creating a blank area, looking for something where display a little content and rest display the categories?

3) How does your theme work with third party modules like attribute wizard pro, not asking if you provide support, simply would like to know if you have any reported users using your theme and that module without issue?

4) Does the theme include a quickstart setup with the products/images/content?

Let me know.

srcn
srcn Author

Hello,

1) Autumn has a theme config module that you can configure some of the aspects of the theme. It’s not super detailed like many other themes but you can control some of the stuff like main color scheme, layout mode etc. from the main theme module.

2) You can disable any module you don’t want to use it.

3) Autumn is based on default theme, means that most of the third party modules should work without any technical issues. But of course I’m not giving any guarantee for any third party modules.

4) All the modules have little bit of a demo content included in them but don’t expect too much. It won’t look like one of the demo sites when you firsts start, you will have to configure the modules but again they have little bit of a content so it’s not completely empty.

Best Regards.

hello

is that RTL support?

srcn
srcn Author

Hello,

Autumn doesn’t have RTL support unfortunately.

Best Regards.

EvilOni Purchased

I am thinking of swapping out your image slide for this revolution slider, i know you can’t offer specific support for third party modules. But do you think issues might eb likely?

http://codecanyon.net/item/slider-revolution-responsive-prestashop-module/7140939
srcn
srcn Author

Hello,

Third party modules should mostly work without any issues. There is the possibility of compatibility issues like one of the jquery plugins I’m using might not work well with the revolution slider plugin. Other than that module position could be an issue but I’m pretty sure there are already lots of answered questions about compatibility so you can probably swap the slider module without too many issues. But again, I cannot guarantee it.

Best Regards.

Hello,

Problem on the soundtrack, I can only see the details of the “General” tab and not the other (header, footer, ...) from the “Withinpixels tab.

Thanks

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com for your questions.

Best Regards.

jaxTus Purchased

Hi Scrn,

When you add to wish list are you meant to be able to select the list you want to add the product to?

At the moment it just adds to the default list making the ability to have multiple lists redundant. I also see no way of changing the default list in the my account > wishlist page.

Seems to be the same on your demos as well.

Block wishlist is version 1.0, with v2.4 of your theme and PS 1.6.0.9

srcn
srcn Author

Hello,

You have to have a customer account and you have to be logged in, then you can create multiple wishlists and add product to any of them. If you login as a customer to your shop or any of the demo shops, you will be able to switch your wishlist from Wishlist Block by using the dropdown which is located at the right sidebar in product pages. Of course to be able to see and switch the wishlist you need to have more than one.

After selecting the wishlist, if you click Add to Wishlist link, product will be added to the one that selected. This is the core functionaliry of the wishlists in Prestashop.

Best Regards.

Default-user
jaxTus Purchased

Thanks SCRN, Reset the module. It hadn’t hooked into the right column. All working now. Thanks again for your time.

Hello, I would wish to add the function:

{if $product->description}

{l s=’More details’}

{/if}

but does that function, no action occurs, which is necessary it to make?

Hello, I would wish to add the function:

{if $product->description} <p class="buttons_bottom_block"> <a href="javascript:{ldelim}{rdelim}" class="button"> {l s='More details'} </a> </p> {/if}

but does that function, no action occurs, which is necessary it to make?

srcn
srcn Author

Hello,

Please open a support ticket at http://withinpixels.ticksy.com for your support requests.

Best Regards.

Default-user

ok, the ticket is open Why don’t the post in the blog appear in the sitemap of Prestashop? Nothing is indexed…

ABYZ Purchased

Hi , When you click add to cart and you get the popup , the button Continue shopping and the close X button on the right corner are not working , this is causing a lot of customers not finishing their orders . you can also test on your demo page , same problem there , tried with chrome and mozilla . thank you

srcn
srcn Author

Hello,

They are working without any problems. It’s probably an issue from your side. Try clearing your browser caches and maybe try another computer. Everything is working fine on the demo shops.

Best regards.

Default-user
ABYZ Purchased

thank you . I will do that , i was using private navigation to make sure but since it s working on your side that means it s my computer for sure .

thank you

Hello, Why don’t the post in the blog appear in the sitemap of Prestashop ? Nothing is indexed…

srcn
srcn Author

Hello,

Sitemap is a core functionality of the Prestashop and adding new pages (like blog posts) to it requires a lot of extra work. I might add that in the future but currently I have no plans for it.

If you have links to your blog post from your menus or from your frontpage, they will be indexed by search engines without any problems. They don’t need to be in the sitemap.

Best Regards.

Hi SCRN, what is the proper way to modify the invoices template an the emails template?

srcn
srcn Author

Hello,

The best way to do that is to edit the actual mail files. You can find them inside themes/autumn/mails folder.

Best Regards.

Default-user

Thanks, what about the Invoice template?

srcn
srcn Author

You can find them under pdf folder inside the root of your Prestashop.

Best Regards.

Hi, I am looking for a new theme for my vintage cufflinks commerce. But I can’t see on demo, if with your theme I can show products as list, with some details, like list view of Themeforest.net site ?

srcn
srcn Author

Hello,

You can change the view to the list by clicking the list icon while in the category pages: http://withinpixels.com/themes/autumn/first/en/3-women

In the list view, description of the item will be visible.

Best Regards.

pratikp Purchased

Hello Srcn,

Its been 2 days I hv opened a support request, but not yet resolved. past 22 hrs after i replied u back last time. Please look into it ASAP, as it is live site.

Thanks. Pratik

srcn
srcn Author

Hello,

You should understand that you are not the only one that open tickets . There are other customers as well and they also have live sites. I will look into your ticket as soon as possible as I always do.

Best Regards.

Default-user
pratikp Purchased

replied back to your feedback on ticket. I hope this time you will go thru all previous comments before replying.

pratikp Purchased

Here I am mentioning the issue I am facing with the theme/prestashop, as if someone else is having same problem and found the solution then i may get solution faster. Also in future others may get solution from this comment.

Problem: After installing autumn theme, for 1st time megamenu and scroll to top works fine on homepage, on next visit to home page it stops working. but its working verymuch fine on other pages.

Regards. PP

srcn
srcn Author

Hello,

The issue is because of your setup. Do not keep changing the theme, it is resetting all the module positions and modules. That’s why you keep getting errors when you first activate the Autumn. You have to keep the theme active and fix the issues as I mentioned in the tickets.

Best Regards.

hi, 1) Autumn theme configuration tabs are not working in our prestashop version 1.6.0.7. 2) language block it´s not working too. It has disappeared. 3) Search Icon do not work in HOME.

thanx!

srcn
srcn Author

Hello,

Please update your Prestashop setup and the theme to the latest versions. Most of the issues will be fixed by doing so.

If you still have issues after the update, please open a ticket at http://withinpixels.ticksy.com and I will get back to you as soon as possible.

Best Regards.

Default-user

Hi! 1) & 2) OK with 1.6.0.9 3) still not working.

pratikp Purchased

Hello,

How to add “My Account” section in the footer as shown in demo http://withinpixels.com/themes/autumn/first/en/3-women

Thanks

srcn
srcn Author

Hello,

Please use the support ticket system at http://withinpixels.ticksy.com for your support questions.

Best Regards.

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