574 comments found

  • Envato Studio (Microlancer) Beta Tester
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • China
  • Has been a member for 7-8 years
  • Author had a File in an Envato Bundle
  • Exclusive Author
+2 more

Hi, I have a problem on IE9 : I want to add my address on the the address page, I set the Country to “United States”, but I can’t select the “State”, nothing shown on this selection! How can I fix this problem? Thanks in advance.

srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Here is the link: http://withinpixels.ticksy.com

Best Regards

  • Elite Author
  • Turkey
  • Sold between 50 000 and 100 000 dollars
  • Referred more than 2000 users
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Bought between 10 and 49 items
+1 more

kardesim cok hos olmus, eline saglik ;)

srcn
srcn Author

Tesekkur ederim. Bu arada senin calismalarinda cok guzel, cok farkli bi havasi var tasarimlarinin, insanin parti duzenleyesi geliyo sirf senin flyerlari kullanmak icin :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
mbermas Purchased
Instead of your default slider on the homepage, I want to use this – http://codecanyon.net/item/jquery-banner-rotator-content-slider-carousel/1534434

Is it possible to use this slider instead?

Thanks

srcn
srcn Author

Hello,

Current slider using the Nivo Slider, you can replace the javascript files in order to use anything other than Nivo. Although you should keep this in mind; current slider module doesn’t have caption/text field for slide images so you won’t be able to use current module for something like in that banner rotator’s demo page (separate images and texts). You will probably need to manually configure your slide images and their captions/texts.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi, nice Theme is fully compatible with Prestashop 1.5.4 and IE8? Thank you.

srcn
srcn Author

Hello,

Yes it’s compatible with Prestashop 1.5.4 and IE8. Although there might be slight differences (visually) in IE8 because it’s an old browser. You can test the demo site in IE8.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Good morning, Before you purchase this item (very good), I wonder if it is compatible with the Spanish language. regards

srcn
srcn Author

Hello,

Autumn theme is compatible with the Prestashop’s translation system. You can use any language with it. Although the theme has not got any translation in it, you need to manually translate the theme.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands

Hi, first of all, what a nice theme! great job!.

Question: In list view there is no “add to compare” button/checkbox..? Is it possible to show it in the theme?

Thx!

srcn
srcn Author

Hello,

Thank you for your kind words.

How did I missed that? :) It’s really easy to fix, I checked quickly and fixed it in my development version, so I can guide you to fix that if you purchase the theme.

Best Regards.

Default-user

ok, thx for fast reply!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

srcn As always great support and effort on your part to help all of us wanting to purchase, but first needing clarification some matters of concern.

srcn wrote:

Yes, there are 4 images in there, here I took a screenshot for you: http://imgur.com/xo1nPqa

After you showed me the image with the 4 thumbnails viewable below a “zoom” product image, I loaded your demo’s single product page into 4 current OSX browsers to see what they’d show.

On load all four showed only 3 small images below lg image. Maximizing all 3 or the browser’s views did not reveal more than 3, but the 4th, Opera, caused the view port to expand to reveal the 2nd right side bar column titled “Top Sellers” that was not showing up in the other 3 on initial load. Dragging view ports of the other 3 browsers to the right then caused all 4 small images to appear below the one large image. Dragging a bit further caused the right “Top Sellers” column to also appear. The implication of this, at least on a late model MacBook with large 2nd monitor, is that a potential buyer’s visit to a person’s store would not see anything in initial load of the 2nd right side column “Top Sellers” nor the 4 thumbnail. Are you aware of this issue? Is it a Prestashop or Autumn theme issue? Can code be tweaked to sense what screen size and browser is loading the product page so that it will load at full width thus revealing items not seen now?

srcn
srcn Author

Hello,

I don’t think this is an issue at all. This is why we are using the responsive design. Responsive design make the site easily viewable and navigatable without breaking things under every resolution. Of course you won’t be able to see everything in every resolution but this is the only way to give the user the best possible experience. User experience is a really important thing especially with the content heavy websites and as you know it shopping systems are one of the most heavy ones.

You need at least 1280px width to see the complete website. If you have lower resolution or if you resize your browser window you won’t be able to see the complete website. And based on the demo site analytics 97.7% of the desktop visitors have 1280px and higher resolutions therefore I don’t think this is an issue at all.

Best Regards.

Default-user
sleekz Purchased

srcn

In my last post on this topic I stated clearly that on

“a MacBook Hi-Res screen set at 1680×1050 or on a 24” Dell Ultrasharp set at 1920×1200” on 3 out of 4 of the current browser versions
the full width of the product page WAS NOT loading (1280px) by default to reveal the “TOP SELLERS” RH column , the implication being that visitors and potential buyers will not see that cross selling feature on the Product Page on load on monitors set at resolutions 1280 or greater if their browser ports are not sized large enough, even if they hit the browsers “maximize” button.

All other pages of your demo’s design load & view full width or in a responsive manner on all mobile device and monitors set to resolutions 1280 and above

What is the logic of having the extra Top Sellers column added to the theme’s layout if it is not likely to be seen potential buyers?

All that aside, I have been very impressed with your theme’s approach to creating an eCommerce site and your great tech support so I just went ahead and purchased your theme last night. Now I need to get under the hood to figure out if I can adapt it to some eCommerce site goals I have.

srcn
srcn Author

Hello,

First, thank you for purchasing my theme and your kind words.

I have 6 different laptops with 3 different monitors, all for only testing purposes, I set them up and tested the demo site with them again. I set the resolutions 1280px wide (1280×1024 and 1280×960 for wide screens) and took a couple of screenshots for you. Here is the screenshots:

1. http://grab.by/ltJG – Lion with Chrome

2. http://grab.by/ltKo – Lion with Safari

3. http://grab.by/ltKC – Win7 with Chrome

4. http://grab.by/ltKG – Win7 with Opera

5. http://grab.by/ltKU – XP with Safari

As you can see every one of them are showing the right sidebar. And these are different computers not just different browsers. I also asked couple of friends to check the demo site just in case to make sure I didn’t set something wrong and they said it looks fine.

I don’t meant to be rude and I have nothing against you but the theme is built in that way and it looks like it’s working just fine for everybody else therefore I’m not going to answer your “What is the logic of having the extra Top Sellers column added to the theme’s layout if it is not likely to be seen potential buyers?” question.

Also I didn’t get any support ticket or bug report about this since I released the theme.

Play with the theme and the codes little bit and I bet you will find a good way to customize it for your needs and likings.

King Regards.

Default-user
sleekz Purchased

srcn

As usual you’ve put a great deal of effort into investigating this issue so I thank you very much for that. Very commendable.

We might as well move on to other concerns, but in your reply it appears to me, by lack of mentioning it, that you’ve overlooked something in your testing which could be causing the less than full width load of the Product Page.

That said, my one MacBook with large monitor, both set to high resolutions, is not reliable as a definitive test environment, so I’ll go check out your demo on other friend’s computers setups to see if same thing occurs on theirs or not.

From now on I’ll submit a proper “support ticket” for these kind of concerns, per your implied suggestion.

NOTE: As a new purchaser, I sent you an email about the “compare” feature not working correctly per someone else’s “comment” here. Was that the correct way to communicate with you about such matters?

Thanks again,

srcn
srcn Author

Hello,

I’m checking my mails and support ticket system every morning. So you can use either of them.

Please check the demo site on other computers too and if you find anything please open a ticket or send me an email so I can investigate the problem further.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
atsolakid Purchased

Good afternoon.. I’ve bought this template and i would like to know how to change the featured products (

Featured products

) in front page and insert the meaning in my language(greek). Thanks a lot..
srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Here is the link: http://withinpixels.ticksy.com

Best Regards

  • Has been a member for 4-5 years

Is this theme compatible with PrestaShop 1.4.9.X and 1.4.10.X ?

srcn
srcn Author

Hello,

No, Autumn theme is combatible with Prestashop 1.5.3 and up.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I'm a new user for Prestashop and Autumn is really beautiful. I'm helping my customer to build a website and i wish to use Autumn. May i know is Autumn support Korea or Japaneese language?

Thanks.

srcn
srcn Author

Hello,

Thank you for your kind words.

Autumn is compatible with Prestashop’s translation system so you can use the Autumn theme with the languages that Prestashop supports. Also there was a customer of mine who uses the Japanese language with Autumn theme and there wasn’t any language related issue.

Best Regards.

Default-user

Great. I just purchased your module.

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
AlexMaxis Purchased

I purchased your Theme nice job Best Regards

srcn
srcn Author

Hello,

Thank you for your kind words. I’m glad that you like it.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great theme – awesome work!

A question – do you provide customization services (in example the Catalog search – adding new criteria for the filter)?

srcn
srcn Author

Hello,

Thank you for your kind words. I’m not providing customization, installation or administration for the theme. I’m just providing support for technical issues.

Best Regards.

Default-user

Thanks for the quick reply. Does the theme come with the Catalog search plugin in the back office, so it could be used to modify the criteria?

srcn
srcn Author

Hello,

I think you are talking about the “Layered Navigation Block” am I right? The filter block in the category view? That’s the native module of the Prestashop and it can be easily configured. You can add attributes to your products (color, size etc.) and the Layered Navigation Block will grab those attributes and creates a filter from them.

I’m highly suggesting to you to download Prestashop and set it up with using xammp, wamp or mamp (if you are on mac) locally. That way you can see the exact features of the Prestashop and play with them.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

If I purchase Do I get the updates free?

While testing the theme on Android browser everything works fine but at the time of checkout when we select the country, the states are not getting updated and so not able to proceed as that is required field. Please look into the matter.

Thanks

srcn
srcn Author

Hello,

Yes, you will get all updates for free.

There are some issues with the older versions of the android, I’m currently working on them but because of the limited environment of the older android browsers it’s hard to fix and maintain the rich features of the theme at the same time, but I’m working on them.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kako1 Purchased

Hello is possible to convert this theme from a non responsive responsive. I removed all that @ media but I have a problem with the slider, does not reach the bottom of the screen, thanks for your help. It’s a great theme

srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Support ticket system: http://withinpixels.ticksy.com

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Interested in buying this theme, just a quick question. All of my current images are 300×300, I noticed that the current setting is at 390×390 for the main product pages. If i changed it to 300×300 would the images still be centered? Thanks

srcn
srcn Author

Hello,

Yes they will be centered. You can set the image size to 300×300 without any problems.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I think i found here the best presta theme :)

I wonder if it would be difficult to add product stars rating on the products list and under the title on product’s page?

Best regards.

srcn
srcn Author

Hello,

Thank you for your kind words.

Adding ratings to the product list is hard unfortunately. Because star rating is a separate module in Prestashop, it’s not directly implemented into the core, and because of that it’s not an easy task to do that.

Although, product pages already have star ratings under the product prices but the latest changes in Prestashop 1.5.4 basically hide the div that holds the star rating information. It’s really easy to fix.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Bonjour,

Je suis tellement ravie d’avoir acheté ce thème ! Merci pour tout ce travail et la documentation vraiment géniale. Je me pose deux questions et j’ai peut être mal vu, je ne trouve pas où je me trompe. - Je ne trouve pas comment alimenter dans le showcase, “Spécial product”. - Après avoir suivi la procédure, la traduction ne se fait pas en français et la devise est toujours dollar et non euros.

J’espère que vous pourrez m’aider.

Belle journée.

Aurélie.

srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Here is the link: http://withinpixels.ticksy.com

Also please ask your questions in English.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I purchased your theme and it’s very nice, but and i have some questions:

- With the responsive menu only shop category are there. Is there a way to add some links to a wordpress blog and others external pages?

- How can I modify the megamenu (normal mode) in order to have a fixed width when each menu is opened (width = full megamenu width)

Thanks for your help

srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Here is the link: http://withinpixels.ticksy.com

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Dear Sirs, thi is a great theme. We have only 1 problem: we don’t find how translate “Special Products” in home page and the “discount!” written on the images in the home page thumb. Could you help us please? Thank you

srcn
srcn Author

Hello,

I answered your question in the support ticket system.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
perusi Purchased

hello,

i have a problem with the product comments… when i try to add a comment i get this error:

Title is incorrect
Comment is incorrect
Customer name is incorrect
Product not found

If i`m logged in i get the error:

Title is incorrect
Comment is incorrect
Product not found

Any idea why?

srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Here is the link: http://withinpixels.ticksy.com

Best Regards

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