612 comments found

valeriof Purchased

Hi, I’m reading on prestashop.com that no all themes support layered navigation but I have seen it in your demo version. So can you tell me why doesn’t work ? Which prestashop version we have to use ? Where can I hook lay. nav. module ?

Please can you reply ?

srcn
srcn Author

Hello,

Please use my support ticket system to ask your technical questions. Support ticket system: withinpixels.ticksy.com

Best regards

valeriof Purchased

I’m using support tickets but you don’t reply.

srcn
srcn Author

Hello,

Support tickets only be answered in mornings, Monday through Saturday. Also you are not the only one that ask questions, there are questions in queue so please be patient, they will be answered.

Thank you for your understanding.

Regardless of settings and install, we are having issues with Mobile version of the theme. the Navigation menu is not accessible through mobile or ipad devices.

Otherwise, the theme is amazing thus far, and highly recommend for ease of use.

srcn
srcn Author

Hello,

Thank you for your kind words. About your issue, please open a support ticket at my support ticket system: http://withinpixels.ticksy.com

Best regards.

Default-user

I installed a fresh version of your theme on a fresh prestashop, still same issue where the menu will not drop down when viewed on mobile or tablet devices.

srcn
srcn Author

Hello,

I replied your support ticket.

Best Regards.

Hello,

This is a pre-purchase question, so I’m unable to use your ticketing system. I like your theme and want to use it as an affiliate store – to sell another retailer’s products. Would it be possible to replace the ‘Add To Cart’ buttons with a button that links directly to the retailer’s website? I don’t want to be doing loads of re-coding, so hoping there would be a simple way of doing this.

srcn
srcn Author

Hello,

If you are going to link all of the “Add to Cart” buttons to the same page then it’s possible but if you want to redirect them to separate pages you can’t do that with using current “Add to Cart” buttons.

You can put links to the item description, and then style the links with using proper class names. This will make the links look like “Add to Cart” button. Although, there are some downsides of this process, for example you can’t have color, quantity or other attribute selectors also you can’t have “Add to Cart” buttons in category view or in homepage.

Best Regards.

Default-user

Hi,

Thanks for your reply.

The buttons would need to redirect to different pages. Your idea of putting the link in the item description would work. Presumably I could just add a graphic of a button in the product description and then link it to the affiliate page? Seems straightforward.

If I did that, is it possible to disable the shopping cart and ‘Add To Cart’ functionality easily on your theme?

Also, is the ‘Top Sellers’ function on the product page just a widget that can be removed from the sidebar? If I were to remove the ‘Add To Cart’ function then that would stop working.

srcn
srcn Author

Hello,

Prestashop has a feature that allows you to disable the shopping cart functionalities completely.

Also Top Sellers is a module that you can enable or disable very easily. You will disable the shopping cart features so no one will shop from your website therefore Top Sellers block will never show up.

Best Regards.

I really liked the theme but I’m totally newbie to PrestaShop. Not sure if I should go for this one or not. Are you planning to design in WordPress?

srcn
srcn Author

Hello,

Currently I don’t have a plan for developing Autumn for Wordpress.

You can download Prestashop and setup a localhost to your computer. Then you can play with it to see if Prestashop suitable or not for your needs.

Best Regards.

Hi scrn!
You made a very nice theme! Thanks for your job…
I have a pre-purchased question : in the right column of the product page, is it possible to include the cross selling section (“Customers who bought this product also bought”) instead of the “top sellers” module? I assume that it’s a module too?
Thanks in advance!

srcn
srcn Author

Hello,

Thank you for your kind words.

Crosselling Block is one of the native modules of Prestashop but it can’t be hook to the right sidebar. Prestashop developers have developed the module in that way. You need to modify the module to show it to the right sidebar.

Best Regards.

razzc Purchased

Hi Scrn.

I escalated a support ticket on the 15th and have not got anything from you. :)

Cheers.

srcn
srcn Author

Hello,

Can you post the ticket one more time please, I think ticksy had some problems back then, I had some notifications e-mail from ticksy but couldn’t find the ticket itself. Please post the ticket again and I will reply it.

Best Regards.

edl76 Purchased

as I can translate to Spanish in the home: - Featured products - New products - Special products

Thanks for all

srcn
srcn Author

Hello,

Please use my support ticket system at http://withinpixels.ticksy.com to ask your technical questions.

Best Regards

NurAzhar Purchased

Hi,

I can’t submit ticket via http://withinpixels.ticksy.com/

“Product image not loading any idea why?

I read tutorials and manual… I don’t think it’s due to my incompetiency

I can’t upload screenshot”

srcn
srcn Author

Hello,

Please use my themeforest profile page and send me a message and give me your website address so I can check it.

Best Regards.

Default-user
NurAzhar Purchased

PM sent

Help with the french translation

srcn
srcn Author

Hello,

Please use my support ticket system at http://withinpixels.ticksy.com to ask your technical questions.

Best Regards

a pre-buy question . is it seo friendly

Default-user

thank you for your reply . last 2 questions thos . is it possible to have the slider clickable or are you planning to do that in the near future. And if I install the theme and decide to change the slider height and width will you help me with that ? Don’t get me wrong the theme is very nice and very well done as it is but I better be prepared for changes.

srcn
srcn Author

Hello,

The slider is already clickable, you can put links to the slide images if you want.

Slider is responsive so it will automatically adjust the height of the slider according to the image size. It has full width currently, but I can help you if you want to make the slider width same with the main content area.

Best Regards.

Default-user
ABYZ Purchased

thank you so much for your answers .

HI

Could you tell me the version of HTML of this Theme?

I am willing to buy this theme but want to check the HTML version before make purchase.

Thank you in advance.

Victoria

srcn
srcn Author

Hello,

There is no HTML version of this theme. Autumn theme is developed only for Prestashop. You can check the demo site from item description page if you want.

Best Regards.

Hi Sercan, I like your Autumn template very much, and want to buy it and use it for my Spanish site: www.decoregalo.com (gift and decoration) but I have some pre purchase questions. 1. What are the possible settings for the header photo animation? Eg. can I choose different animations? 2. In your demo version you have 3 main categories (Women, Men, Other) and many subcategories for each. I have about 25 main categories, and only 3-4 has some subcategories. How this can be implemented and how it will look like? 3. Is it possible to show the big photo when clicking on the small photo on the product page? 4. Is it possible to remove Top Sellers and Size selection from the product page? I would rather use this space for a longer product description. 5. Is it possible to put “Add to cart” button next to the price on the product page? 6. What are the settings for the floating animation of “Add to cart” button? Eg. can it be slower? 7. Is it possible to constantly show a block with cart contents and shipping price? 8. Can you propose a Rich Snippets module which is compatible with Autumn theme? 9. Is there possibility to insert a blog module? 10. Is this a fully HTML5 coded theme? Best regards Akos E-mail: info@decoregalo.com

srcn
srcn Author

Hello,

Thank you for your kind words.

1. Slider has different animation options. Slider module using Nivo Slider plugin, you can search it in google and test it if you want.

2. You can make one main category and put your categories in that main category, that way you can show them nicely. 25 main categories won’t look nice in megamenu if you add all of them as root categories.

3. You can disable the jqzoom option if you want. That way, if you click the images it will open the big picture in a popup window.

4. You can remove the Top Sellers block from product pages. Also if you don’t set the product features such as size, color etc. they don’t show up.

5. You can edit the tpl file of the product page if you want, and put it where you want. I’m not giving support for customizations but I can show you the way.

6. Floating animation is the Prestashop’s native animation, you can edit it if you want but there is nothing I can do about it.

7. Autumn theme is one-column theme so you can’t show the cart block in every page unfortunately.

8. Autumn theme has already Rich Snippets feature. You can test the demo site here if you want: http://www.google.com/webmasters/tools/richsnippets

9. You can use 3rd party modules if you want, but the module won’t be compatible with the theme visually. It will work without any issues, because Autumn theme don’t change any of the core files but it will not compatible visually.

10. Autumn theme is based on Prestashop’s default theme so it’s not fully HTML5.

Best Regards.

Hello, just want to thank your great support!

srcn
srcn Author

Hello,

Thank you for your kind words. I’m glad I was able to help.

Best Regards.

Hi Sercan, Thank you very much for your quick and detailed replay. Sorry that I have so many questions but I really want to have a nice and well function web shop. So there left only tree questions: About the categories, I’m ready to restructure them and make few roof categories and put the others like subcategories, but I need to know how many categories and subcategories I may have maximum. Is there any way to have the big photo keeping the jqzoom option? Can I show the transfer cost only constantly under the cart? Best regards Akos

srcn
srcn Author

Hello,

You can have 5 or 6 root categories in one menu. The theme disabling the thickbox if jqzoom enabled because if you have both enabled, basically both of them become useless in touch screen devices.

Do you want to show shipping cost in in the litte cart area?

Best Regards.

Yes Secran, you are right I would like to show shipping cost.

srcn
srcn Author

Hello,

You can see the shipping cost in the cart. You need to hover over the cart button on the top right of the page.

Best Regards.

Hi, i have pre-purchase questions, will you update this teamplate for next versions of prestashop?, and these updates will be available for download for free for customers who purchased this template?.

And another ask, there are some module or BackOffice settings where we can personalize the template doing changes like the background color, fonts, etc of the template?

Thanks.

srcn
srcn Author

Hello,

I’m updating the theme when the new version of the Prestashop came out. Also you will get those updates for free, it’s the way that themeforest works.

There is some options in the backoffice to change the general color scheme but if you want to change fonts or if you want to customize the theme deeply, you need to edit css files of the theme.

Best Regards.

Hello,

is it possible to set up multie page check out? I am not sure if this is better solution than multipage becouse I am worried about users will not know they can croll down.

Are there examples of multi page check out of this theme?

Thank you

srcn
srcn Author

Hello,

Prestashop has 5 steps checkout system which is a checkout with multiple pages. Autumn theme has support for 5 step checkout.

Best Regards.

Amel3 Purchased

hello buy the product just for the html and css, but I can not see the source of the html help me please greeting

Amel3
Amel3 Purchased

Ah! I did not know

Amel3
Amel3 Purchased

Help me with install please

srcn
srcn Author

Hello,

Please use my support ticket system at http://withinpixels.ticksy.com to ask your technical questions.

Best Regards

Hello again (sorry)

- Is it possible to make main menu instead of only one “categories” to place subcategories “women” “man” “others” to main menu bar?

- Also is it possible to remove “similar products” from check out process easily?

- Is it possible to have for example 6 collum menu? Now in demo there are 3 collums (womens, men, others) is it posssible to have 6 or more collums?

Thank you.

srcn
srcn Author

Hello,

Yes, you can put your subcategories as root menus to the mega menu.

You can easily remove the similar products from checkout process. It’s a module and you can disable it easily.

Yes, you can have more than 3 columns. I made it 3 because of the looks. You can have 5 or 6 columns max. without breaking the looks of the submenus.

Best Regards.

Default-user

I apreciate your help. Thank you. One more question. My site http://www.topvybaveni.cz/. Is there problem with that menu structure and connection into Autumn theme?

srcn
srcn Author

Hello,

You can disable the megamenu and use the Prestashop’s native top menu module with Autumn theme if you want.

Best Regards.

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