614 comments found

valeriof Purchased

HI, megamenu has too small space between logo and search button and I want to give it “margin left” nearest logo …but it is set to 290px and I can’t change. NB: It is not autoset with logo width ?

Please help me. I’m being crazy !

srcn
srcn Author

Hello,

There is an option to set the logo width in Autumn Theme – Main Theme Module configuration. You can set the logo width in there to prevent the overlapping.

Please use my ticket system if you have need more detailed support: http://withinpixels.ticksy.com

Best Regards

Default-user
valeriof Purchased

Forgot it because it is an option that I changed the beginning. thank you very much

Hi, the theme looks great but I have a quick pre-purchase question. Is it possible to disable the shopping cart check-out feature but still have the wishlist and customer login? I don’t want to have online purchasing right away, maybe in the future, but I want to be able to see customer interests and prepare merchandise for in-store visits.

srcn
srcn Author

Hello,

Prestashop has Catalog Mode, you can enable the Catalog Mode to disable the shopping cart features. User registration and other features like Wishlist still will be enabled and usable.

Best Regards.

Default-user

Thanks for the reply. Most of my work has been with Wordpress themes and this will be my first ecommerce specific.

srcn
srcn Author

Hello,

I can help you through my support ticket system if you have any issues with the theme and/or Prestashop.

Best Regards.

Is there some kind of control panel option for setting up the slider?

srcn
srcn Author

Hello,

Yes, you can customize the slider settings and add/remove slider images by using the slider module configuration.

Best Regards.

Hi, We have recently purchase the theme. Its great theme. We like it. We are having a issue with Menu. Menu is not working on tablet and mobile devices. Could you please help.

srcn
srcn Author

Hello,

Thank you for your kind words. Please use my support ticket system at http://withinpixels.ticksy.com to ask your questions.

Best Regards

Default-user

Many thanks for resolving it quickly. It works now.

I have 4 quires before buying this template.

1. Is this template suitable for selling handbags & paintings? 2. Can I have categories at left side instead of top? 3. Can I have animated add to cart process with page scrolling? 4. Are products displayed in the cart with an image of product?

Thanks in advance. You may mail me at srs@handcraft.co.in

srcn
srcn Author

Hello,

I don’t have any control on payments or any information about rates so I cannot help you with this situation.

Best Regards.

handcraft007

Fine….no issue….I have paid it even if it was higher than market rate..received invoice..now what next?

handcraft007

Sorry….I got it now…..i was not knowing after making payment with paypal again i have to transfer credit from this site to your theme..juss purchase is comepleted..now we will try it n will rate it…hopefully 5 stars….lets see….thnx

hello, I like the theme, and I have a pre-purchase question: Can this themes have a “customization tap” which allow customers to upload file for customization like some other theme?

Please help me on this, I want to have this feature in my shop.

srcn
srcn Author

Hello,

Product customization is one of the native features of the Prestashop and Autumn theme has a support for “customization tab” in product pages. You can upload your files and/or add your custom text to the product before adding it to your cart.

Best Regards.

Default-user

hi, thanks to your reply. I found it, but it only allow uploading of picture format(JPG,PNG..). My customer uses word format a lot. Is there any way to allow them to upload word format(.doc)? Question 2: My logo is larger than the default logo and will be very likely covering part of the megamenu area. Is there any way to adjust the position of MegaMenu to the left? Thanks again!

Warm regards,

srcn
srcn Author

Hello,

Unfortunately, there isn’t any easy way to override that upload functionality, you will need some core modifications to achieve that. You can search through Prestashop forums to see if there is any solution.

Autumn has option to move the menu, so you can adjust the horizontal position of the menu very easily. Although, I should remind, Autumn’s header is not suitable for big logos. The width of the logo is not that much important but the height should be under 70px. Otherwise you are going to need some modifications in header area.

Best Regards.

I have opened ticket for support. If possible plz reply to it today as its urgent…thnx

srcn
srcn Author

Hello,

I replied your support ticket.

Best Regards.

handcraft007

Yes….i checked n replied…..thnx for your quick response…...its great to see your quick support at right time….thnx once again

Before buying any theme it is very important that whether developer is going to entertain you once you purchase it. This developer scores 10 out 10 in this area. His support is not only quick but also very much elaborate.

Yet I have to explore all possibility of this theme but it seems very easy n clean theme. In next few days once i make this theme fully functional, i will rate it. But till this moment i am very much satisfied with theme n its developer.

srcn
srcn Author

Hello,

Thank you very much for your kind words. I’m glad you are satisfied.

Best regards.

Hi, is there the way to use this template even without magento? i’d like to use it with my persona PHP code. Besides, html file included means that i’ll find working static pages?

Regards

srcn
srcn Author

Hello,

Autumn theme is a Prestashop theme and it can only be used with Prestashop. You can’t use the theme or any part of the theme (css codes, design etc.) with your own code. You have to use it with Prestashop.

Best regards.

Hello, I’m interesting into buy this great theme but I have a question about “autumn-ads”, this 3 images that appear near to the footer home page. Is possible to do that images change it with language selector? And, can link this mini-banners to one page to my site, I mean, that the images will be links?

Thanks in advance & best regards

srcn
srcn Author

Hello,

Autumn ads module has multilanguage support, you can upload different images for different languages. Also all of the images can be linked to another pages, you can set the URL of the image and the image will be clickable.

Best Regards.

Default-user

Fantastic!! And the last question, that me ocurred now… Into the Home page, can we change the order of “Featured products”, “New products”, “ads-modules”, etc ?

Thanks :)

srcn
srcn Author

Hello,

Yes, you can change the orders of the module positions from Prestashop’s admin panel. Although, “New / Special / Featured Products” is a one module so they will move together but you can change their order for editing one of the template files, it’s really easy.

Best Regards.

galuhp Purchased

this theme is incredible! i love it

Default-user
galuhp Purchased

i’m waiting for your other theme.

srcn
srcn Author

Hello,

It’s still in development. You can follow me on themeforest and/or twitter to get updates.

Best Regards.

Default-user
galuhp Purchased

already following your twitter, thanks

handbagku Purchased

I agreed with handcraft007, this theme and developer have great score.

I had few questions, ticket sent, feedback received and problem solved! good after-bought service, I’m happy with it :)

Theme is awesome, simple, clean and easy to customize.

Hope this theme will be updated for prestashop 1.5.5

Recommended!

Regards

srcn
srcn Author

Hello,

Thank you very much for your kind words. I already started updating the theme for Prestashop 1.5.5 and hopefully it will be updated later today.

Again, thank you very much for your kind words.

Best Regards.

Pre-purchase question: is this theme fully compatible with last Prestashop version (1.5.5.0)? Very good looking theme, hope it will be… By the way, is it possible to display brands in a slider in frontpage, to set ‘view product’ instead of ‘purchase’ below each product, and to display payments modes at bottom, without breaking the theme or going in deep modifications? Thanks in advance for answer.

srcn
srcn Author

Hello,

I’m currently working on the update for Prestashop 1.5.5 and hopefully it will be available later today. I want to make sure it will work with the newest version along with the older versions.

Unfortunately, Autumn theme doesn’t have manufacturer slider to show the brands in a slider in frontpage.

You can modify the “Add to Cart” buttons from the template files to turn them into “View Product” button. I can help you with this if you want.

You will be able to show payment method images below the newsletter in the footer area without breaking the footer in the upcoming version of the theme. I will update the demo page once I updated the theme.

Best Regards.

pcescato

Thanks for reply, Autumn is definately my choice for Prestashop

srcn
srcn Author

Hello,

Thank you for chosing my theme. I’m currently in the middle of update process, I think updated version will be available soon. I already updated the demo site to the Prestashop 1.5.5 and also it has the updated version of the Autumn theme now and they working without any issues. You can check the demo page one more time if you want.

Best Regards.

wek Purchased

Hi, I purchased this theme months ago. I find a little bug with the product attributes selector.

In the below sample if you select de second option for the select “medidas”. The third option (always the last one) is selected. This only happens the first time, if you do another selection works ok.

http://beta.pieles-cueros.com/index.php?id_product=29&controller=product&id_lang=4

Have you fixed this in the last version of the theme? I’m working with version 1.6.2.

Regards!

srcn
srcn Author

Hello,

If I’m not mistaken, this is one of the known issues of the Prestashop. Please open a ticket in my support ticket system and give me the admin details of your shop. I will try to find and fix the issue.

Best Regards.

Default-user
wek Purchased

Yes, it’s a Prestashop bug. I fixed it updating.

Best Regards.

Hi SRCN…..Sorry to bother you again. Today I received updated version of your theme. So shall I have to re-install theme? If yes, will I lose all settings like diff modules enabled/disabled? I spent 2 full days on configuring modules to suit to my business. Most importantly we all know how difficult is to set shipping data for worldwide deliveries. So i need to do this full task once again if I re-install updated version of your theme?

Thanks…...working over your theme was really enjoyable experience.

srcn
srcn Author

Hello,

You don’t have to re-install the theme. There is an UPDATE folder inside the main zip file that you had from themeforest. In that folder, you can find the updated files. All you have to do, upload the files from the correct folder to your host. In your case, you need to use the folder named 1.6.2 TO 1.6.3. Upload the content of that folder to your host and you will have the updated version of the theme.

The structure of the update folders are exactly the same with the theme and module folders. You can drag & drop the content of the 1.6.2 TO 1.6.3 folder directly to the root of your Prestashop setup using your FTP client.

Also updating the theme won’t cause any data loss like shipping informations, products, images etc. Theme and the core features of the Prestashop are completely separate things.

If you have issues, please open a ticket in the support system, I can be more helpful in there.

Best Regards.

It seems that you’ve a little bug in last version: lightbox is not loading, and Write your review is not working. THis said, I’ll buy it this week.

pcescato

look at this screenshot: or open image in new tab/window: view image now.

Chrome (Version 29.0.1547.62 m and previous), click on Write your review, so go to webmastertools, and take a look in console.

srcn
srcn Author

Hello,

The page doesn’t have any errors for me. I think you have some kind of a performance monitoring thing. I can see the name of the website. Try disabling any kind of performance tester extensions and test the page again. Also you can use different browsers to test the page. I already tested it with couple of different machines and product pages are working fine.

Best regards.

pcescato

tested with your own demo… This being said, I’ve removed all developpers extensions for Chrome, and you’re right, works just fine. Sorry for this pseudo issue.

Hello, we are thinking of purchasing the theme, but we have 2 questions: 1. Can we add new option for goods (quantity of DEN for socks – example)? 2/ Can we see the admin panel of this shop?

srcn
srcn Author

Hello,

Prestashop allows you to add your own features and attributes to products. You can add new options easily.

There isn’t anything special in the admin panel for this particular theme, you can check Prestashop’s offical demo pages to see the admin panel: http://www.prestashop.com/en/demo

Best Regards.

Fastfit Purchased

Hi,

I have the version 1.6 currently on Prestashop 1.5.4.1.

Regarding the update process – should I first update Prestashop or the Autumn theme? And on that topic – do I need to go through 1.6 > 1.6.1 – 1.6.1 >1.6.2 – 1.6.2 > 1.6.3 in order to upgrade my 1.6 to 1.6.3?

Many thanks and congrats on this product – it works like a charm!

srcn
srcn Author

Hello,

Thank you for your kind words.

You can upgrade either the Prestashop or the theme first, it’s not really important. And yes, you need to go through the upgrades in order to upgrade your theme 1.6 to 1.6.3.

Also, please do not forget to make backups before starting the upgrade process.

Best Regards.

Default-user
Fastfit Purchased

Hi,

Thank you very much for the quick and clear response. I realize that my next question doesn’t relate directly to the Autumn theme – but if you could help – it would be much appreciated. The 1Click Upgrade (1.1.3) is failing with an Ajax error. Did you encounter this? Is there any other way around this or to manually update PS to 1.5.5? Any help would be great – forums don’t help and you are obviously an expert.

Thanks!

srcn
srcn Author

Hello,

I can’t tell something without actually seeing your shop unfortunately. Please open a support ticket at http://withinpixels.ticksy.com and give me your shop’s admin details. I will take a closer look to it and try to find a solution.

Best Regards.

hello,

Is there any possibility to move the horizontal top mega menu on left column to look similar but to be vertical? Or to make two menus one horizontal and the other vertical at the same time, like gomarket theme?

thanks

srcn
srcn Author

Hello,

Unfortunately, it’s not possible to make the megamenu vertical or move it to the left sidebar.

Best Regards.

modney1 Purchased

You were very patient to help me solve this issue. Thanks and I highly recommend this theme :)

srcn
srcn Author

Hello,

Thank you for your kind words, I’m glad I could help.

Best Regards.

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