An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, srcn, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from srcn:

Support requests made via item comments, email and social networks will be redirected to the support system.

Please enter your purchase code upon registration to the support ticket system.

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Support for third party software and plug-ins.
  • Customization and installation services.
Go to item support

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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