12914 comments found

Avada v3.7.2 s Live!
Click Here To See What’s New!

This is a minor update to ensure compatibility with WooCommerce 2.3. WooCommerce 2.3 is still in beta form, but when it is released it requires Avada 3.7.2.

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View Our KnowledgeBase

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Thank you, we look forward to serving you!
ThemeFusion Team

gemmartusa Purchased

Hi Guys,

I just bought the theme a few days back. Loving it so far :)

I’m facing a couple of issues and would appreciate any help: 1. The logo is not showing up when I open the website on my iPhone 2. I changed the mobile menu to the ‘modern’ option, yet it doesn’t show any change.

For the first one, I read the answer on your support forum, and did as it said (uploading a retina logo, and putting in the sizes for the regular logo). It still didn’t work.

For the second one, I did a hard refresh, and actually checked it on multiple devices.

Would appreciate any help.

Thanks

ThemeFusion

Hi,

Since you have already uploaded a retina logo and hard refresh didn’t change anything for you. We’d like you to post a ticket in our support forum with wp-admin and FTP info to troubleshoot this issue.

Thanks!

khanh970 Purchased

I just freshly installed the theme to my new subdomain to test. My problem is that when created a new Fusion Slider or one of the other sliders besides the Revolution Slider and try to choose the slider for the page content it doesn’t drop down and show me the name of my new slider as a choice to select. I have created 3 samples for each Slider plugin but the only one that has a drop down to allow me to select a sample slider is the Revolution slider. I have refresh, deleted and recreated new test sliders and still they don’t drop down on the list to choose on. Only revolution Slider allows me to pick a new slider I created. What am I doing wrong? Thanks

ThemeFusion

Hi,

This is a unique issue and to troubleshoot, we will need your wp-admin and FTP info. Please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to helping you!

Reberholt Purchased

After i make a new category under post the admin bar is not there any more and the menu is fuckt and donĀ“t look good any more. i have try with different theme and this works perfekt

ThemeFusion

Hi Reberholt,

This might be related to memory limit. Please follow https://theme-fusion.com/knowledgebase/fatal-error-allowed-memory-size-exhausted/ to see if it fixes the issue.

If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to helping you!

aandcp Purchased

After installing the latest update released just recently, the site is now displaying “array(1) { [0]=> string(1) “0” } at the top of every page on the site.

I have reverted back to the original version of the theme I had loaded and this error has gone away!

Might be worth investigating or taking down the update until all the debug code is removed.

ThemeFusion

Hey,

Thanks for the report. This is true. We’ll be sending out another update to remove the debug info but temporarily, you can remove the debug info by editing header.php and removing var_dump($sidebar_1); from it.

Thanks!

Pre-purchase question,

1) Is there a demo for back end office? 2) Is there any time limit for updating the template for free?

ThemeFusion

Hey,

1. Our backend options are available here http://theme-fusion.com/avada/advanced-admin-panel/

2. No, updates and free for lifetime.

Thanks!

Default-user

Thanks. 2 more questions: Is the theme fully support multilingual? E.g. if i need an additional language .e.g English + Spanish. Will there be any compatibility issue if i install the multilingual plugin?

Also, if i need to allow an employee to manage my store to a certain modules e.g. Blog, product and limit all other modules and setting from being viewed by the person. I believe i will need an extra module to achieve this. But if i install it, any compatibility issue?

ThemeFusion

Hey!

Also about #1, those are outdated, we’ve added more options since then and better organization. We’ll be getting be shots up to match that soon.

Yes it fully supports multi-lingual sites, we recommend using WPML http://theme-fusion.com/partners/wpml plugin for that too. It is the most user-friendly one to use.

Hmm this will depend on all you want to hide from them. We do not offer a feature to show or hide modules from users, however check into the WP user settings, you can limit things that way. outside of that you may need a 3rd party plugin to manage that.

Thanks!

Hi guys, great theme love all the options. I just finished updating to the newest version: 3.7.2. I am using the child theme in order to not loose any CSS updates. After updating to the latest version it seems as though the fusion page builder is no longer working while editing a page/post. I disabled all plugins that were added by me: Limit Login Attempts, and it didn’t make a difference. I updated the theme by entering in the ‘Auto Update’ credentials. Can you let me know if I might have overlooked something that could have caused the fusion page builder to not display correctly. Thanks

Default-user

Never mind.. Needed to clear my cache.

ThemeFusion

Hi,

Glad you were able to solve the issue.

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to helping you!

The best $58 ever spent! The theme has paid off 10 times. Highly recommended.

ThemeFusion

You’re very welcome. We’ll continue to provide quality updates and support for free. ;)

Is the $58 purchase price a one off cost when I pay upfront, or are there further payments taken from my account each month? I am very confused! :confusedsad:

Default-user

Thank you ever so much for your generous advice. It is much appreciated, and I am delighted to say, I am now downloading the theme for installation! Yay! Many thanks again for your time.

ThemeFusion

Woo Hoo! Thank you for the purchase and kind words! Be sure to signup at our support forum for theme support, it has our online docs, videos and hands on support forum.

Click Here To Create A Forum Account & Get Free Support – http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Thank you, we look forward to helping you!

Default-user

Thank you for such fantastic help and assistance. I am all signed up and ready to go, so bless your heart!

Hi there Avada,

Can you give me a super quick heads up on whether I can use 2 Fusion Sliders on a one page side. I want to achieve this:

1. Splash full screen image/slider above header 2. Scroll, so that header moves to top revealing second Slider below 3. Then other normal content

Is this possible? It must be with Avada!

Thanks!

Christian

ThemeFusion

Hello Christian!

Hmmm i’m not sure I understand. Yo can use two on one page or even more. The one up top by header should be assigned via page settings and can have parallax scroll and be full screen. The others can be assigned via shortcodes, but those cannot have parallax scroll or full screen, but can be full width or any other size.

The item i’m not sure about is how you explained is about the scroll. Here is a full screen FS, http://theme-fusion.com/avada/fusion-slider-full-screen/ If you added a second one to that page, it will show up below it wherever you place it in the page content field.

Thanks!

I have bought this theme, installed wordpress and the theme now. I was wanting to install the content to give me a start on things, its says to install the 3 plugins ie Fusion-Core, Revolution Slider, Layer Slider.

Do I need to buy these extra or are they included in the theme some way?

Thanks

ThemeFusion

Hello :)

They are all included with your purchase. The message you see in your admin is our way of making it easy for you to install them. Go ahead and finish the installation and you’ll be set. Here is a post from our docs detailing it: http://theme-fusion.com/avada-doc/install-update/plugin-installation/

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support – http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Thank you, we look forward to helping you!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

See What’s New In Our Last Major Update!

……………………………………………………………………….

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………….

Thank you, we look forward to helping you!
ThemeFusion Team

hello, i considered to buy this theme.

1. is there anyway i could set my header like gatesnotes.com? (header image and streamlined menu) 2. can i change the different layout for different pages?

thank you, Jodi

hi, i want buy this theme,but i’m from china,i don’t have paypal and moneybook account.can i pay via credit card(MasterCard).thanks.

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