13693 comments found

Once again AMAZING theme. Quick question, am I able to add padding to the top of the product pages only? I modified the “theme options” to remove it from all other pages, but how do I go about adding it to just the individual products page? Thanks in Advance!

Default-user

Never mind, figured it out… thanks anyway :-)

ThemeFusion_Support

Thanks for your kind words and we are glad you found out :)

ThemeFusion_Support

If you need anything else, let us know.

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

See What’s New In Our Last Major Update!

……………………………………………………………………….

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………….

Thank you, we look forward to helping you!

ThemeFusion Team

Hello Almost finalizing my theme. Few problems that are occuring.. 1. bbpress login widget doesnt show the register option. Its just showing the login option. How do i set it to register option? I have activated anyone can register option enabled. 2. While customizing builder element how do i set any element e.g Youtube Video to half on the left side and Tabs on the right side?

ThemeFusion

Hello!

1. Hmmm we would need to see this firsthand, please open a ticket with our system and show the example.

2. When using builder, you can use columns and put content inside of them. So add a 1/2 col and put YT video inside of it, then add another 1/2 col and out tabs in side of that.

Also if you already have columns setup on the page, use the + and – icons on the builder block top bar to resize the columns. See this doc post, #3 outlines the descriptions of each action: https://theme-fusion.com/avada-doc/builder/builder-intro-descriptions/

If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Default-user
john3407 Purchased

thank you for the reply. i submitted a ticket.

ThemeFusion

Thank you, we will be in touch!

http://www.customersareeverything.com – just finished using avada to create this site! let me know what you think!
ThemeFusion

Hello!

Thanks for sharing, good job :) Like the layout/color schemes.

One feature you may not know about is the equal heights for full width container. If you place the first 3 blocks in a full width container and then the second row of 3 blocks in another, you can set equal heights to yes on both full width containers and then all the boxes will show at the same height. I’m referring to this section: http://d.pr/i/1UnK

Thanks and best of luck!

AMAZING theme

ThemeFusion

Thanks you very much :)

hungnam Purchased

I import the demo data but there is error occurs. Can you please give me the sql file to import? Thank you in advanced.

ThemeFusion

Hello! If an error occurred it is due to low server resources, which can be changed.

See this post: http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/

Look under the common questions and issues section. #2 shows you what you can do to fix the resource issue. #3 shows you where you can get the XML file.

If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

AveroAB Purchased

Hi Ive installed this theme on a test server so that I could test it out first before I do it on my real site. It seems like I have to automatically update the theme to receive my plugins. Will this make a conflict when I use the theme on my real site and my test site?

ThemeFusion

Hello!

Plugins come with the theme and you will be prompted to update them when you update the theme. That is how it is suppose to work when you purchase a theme that includes other premium plugins. There woudl not be any conflict as long as they are updated properly.

If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Default-user
AveroAB Purchased

Thanks, I have no problem yet :) Can I have the site on 2 separate installs? I have one dev site were I test things. Then I add it to the real site. The autoupdate required a api key and purchase code. Maybe this action kill the ability to have a separate test site?

ThemeFusion

According to the rules you can only use it on one site, but if its only a dev/test site then you should be ok. But the purchase code can only be used on one to auto update, so you would need to update manually for the test site.

jablib Purchased

Good morning to all of your fusion team. Thanks for excellent work about Avada. Please, I have this problems:

1/ Full width container bacground image does not fit the screen size on tablets (for ex. ipad etc.). Fixed parallax option used. The image is huge and not resized to tablet screen width. On mobile phone is it ok. Any recomendation?

2/ Have problem in blog grid shortcode, I cannot translate “read more” text. I edit avada.po, and translate it – works on blog page, but not in short code. Also try find all “read more” and edit all functins and php files at theme folder. Is it something special about translating short code? Where is the source for shortcode?

3/ Is it possible to view number of sharing in social box (mean counter next to social icons)

Thank you for your work! Libor

ThemeFusion

Hello!

1. Are you up to date with Avada and Fusion Core? Make sure you are using Avada 373 and FC 1.6.2.

Also the fixed background is a fixed image, so it has to cover the whole screen area (width and height) so there will be some areas of the image that are cut off depending on screen size.

And in 3.8 we are enhancing parallax background greatly and they will be parallax on mobile, right now they are not.

2. It is definitely in the translation files. Please check out these docs: https://theme-fusion.com/avada-doc/translations/ And open new ticket with our system so we can assist.

3. Not by default, we are going to add that sometime in the future though. For now you could check into the many social counter plugins out there.

If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Hi!

We have a problem with our website on mobile, some text is showed as line-through.

What´s the problem?

Thanks

ThemeFusion

Hello!

Hmmm that would not be coming from the theme, have you tried to disable any 3rd party plugins? Try that and see, also check any customizations you may of added.

If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

I have a small question for the thememakers. I want to use the fusion slider but whenever i use a youtube or vimeo video it’s saying that the embed code is wrong.

This is my website: http://broekriem.nl/letmeknow/

ThemeFusion

Hello!

Hmmm is that a Vimeo video on a private or pro account? It may be coming from that, please try a random vimeo video to test. Vimeo will not allow private videos to be shown publicly like that.

If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

First of all, GREAT THEME…

I only have a problem with the mobile view (I’m viewing it with an iPhone 6).

I can’t zoom and scroll horizontaly so that is great. Except the content and images that I put inside a colums shortcode are not stacked under eachother but are still next to each other… Dont know why this is happening.

Anybody can help me out? www.tpms.nl

ThemeFusion

Hello,

Thanks for the comments!

Hmmm they should not be next to each other in responsive mode. Check the responsive option in theme options > general to see if its turned off. If that is on, then also check your 3rd party plugins, one may be doing this.

If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

See What’s New In Our Last Major Update!

……………………………………………………………………….

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………….

Thank you, we look forward to helping you!
ThemeFusion Team

Hi, there’s a way to exclude parallax scrolling effect for Fusion slider on ipad/tablet landscape mode?

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