10040 comments found

  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
astarina Purchased

Hi, Re Portfolio I cannot see the Portfolio menu in the left sidebar in the backend. According to your FAQ http://theme-fusion.com/support/documentation/avada-documentation/ It should be … Pages / Comments/ Portfolio / FAQ / Appearance… but in mine all I see is … Pages / Comments / Appearance. No FAQ, No Portfolio.

I am using Wordpress 3.9.1 and Avada 3.5.1 (both the latest). What am I doing wrong please or where/how can I see the Porfolio options? I have made the pages and linked them and they appear in the menu but I don’t know where to upload the photos.

Thanks.

ThemeFusion

Hey!

It seems you do not have Fusion Core plugin installed. When you install or update the theme you must also update and install the plugin. http://theme-fusion.com/avada-doc/install-update/plugin-installation/

Thanks!

Default-user
astarina Purchased

Ok, thanks. That worked

ThemeFusion

Fantastic, thanks!

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
lifeundone Purchased

I reeeeeeaaaaalllly want to use your theme for a site that is purely photography.

BUT, when are you going to clean up the code so that there isn’t so much code being dumped into every page vs calling it from an external file???

Is this something that will be fixed in the near future?

Thanks

ThemeFusion

Hey,

Well, that’s not really the case even now. And the type of site you create with it does not have any bearing on that, you can make any type you wish. Are you aware of these types of things and understand why there is more code to begin with? Please read this post here: http://theme-fusion.com/knowledgebase/theme-options-not-working/

If you have further questions about this please post on our forum and you can speak with our developers.

Click Here To Create A Forum Account & Get Free Support

Thank you!

ThemeFusion

Also if you are not using v3.5.1 you should check it out, a lot of css has been rewritten and js is moved out of header file.

lifeundone

I am highly aware of things – thank you very much. There is more code because of feature bloat, I get that.

The question was related to the amount of js and css being dumped inline into every page. And based on your second response, you know exactly what I am talking about.

I do have 3.5.1 and while it is better than before, there is still an unreasonable amount of JS and CSS inline. I hope that with 3.6 or 4.0 – whichever is the major overhaul you have talked about, that this is resolved and the theme will load much faster and with less inline code.

Thanks!

ThemeFusion

Actually, we’re going to have to agree to disagree here :) My second comment by the way was not a “hint” at what we know. I was simply explaining to you that we removed js from the HEADER file. And that was not done for performance at all because it does not affect performance at all, it was simply done to keep it a bit cleaner for a few users who were complaining about it. However, it does not affect performance. Any other you see is due to features or sliders and is needed for the theme. For example, the layer and rev sliders, that is not something we control at all or can change. They are how they are.

And there is not a loading issue, even on our demo which users just about everything possible along with dozens of images on each page gets very good results. And yes part of it is about features, you can only do so much, if you want those features then buy the theme. They far outweigh and slight drop in speed. Any multi-purpsoe theme is like that.

We’d love to discuss this with you further in actual detail, you can speak directly to our developers on our support forum about it. Please post there and give the specific examples of what you are referring to, each one can be explained to you in detail if needed, unless you already are aware of what each one is used for. In that case, please share with them what you would do differently, a good discussion/debate will be good for everyone :)

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Trender Purchased

I can’t figure out were to disable the sidebar by default. Only “Default Sidebar Position: left or right”. Were can I find this function?

ThemeFusion

Hey!

You do not want a sidebar? If so set the page to use the “full width” page template. http://theme-fusion.com/avada-doc/pages/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I can’t import Demo Content… I called godaddy and they said I should call the developer. The error says Maximum execution time 20 seconds exceeded. godaddy says it is not the htp time, it is the apache time and they cannot do anything about it. Please, provide with a solution to import demo content.

ThemeFusion

Hey!

Hmmm, that is not really true what they told you and they should of changed the execution time for you. The issue is not theme related, it comes down to shared servers not being able to import a regular amount of data. See this KB solution #1, it should do the trick for you: http://theme-fusion.com/knowledgebase/what-to-do-if-xml-import-fails/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

I have this theme for a client and I need to know how to change the google map color on the page contact. Thank you

ThemeFusion

It’s done in theme options on the contact tab.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am trying to upload this theme which is 3.5.1 to a WP version 3.9.1

Is this possible to upload? I am having issues as it just timesout and the page crashes. What can I do?

ThemeFusion

Hey!

Yes that should not be an issue. Are you uploading only the Avada.zip file? Does it give you this message: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Has been a member for 1-2 years
  • Denmark
  • Bought between 1 and 9 items

Hi there

I have a problem with your Vimeo embed code. When i click “go back” every Vimeo videos changes to the same single video. The problem occurs with the Fusion Shortcode for Vimeo and in the post (post settings/ video embed code).

I have a screencapture of the problem: https://vimeo.com/100488775 Code: 1234

Thanks

ThemeFusion

Hey!

Thanks for the video! I tried this out and was not able to reproduce it on our end. Are you using anything outside of what we provide? 3rd party plugins, etc? Try to turn them off and see if it fixes it. Also, it could bean issue with one or more of those videos. It seems to replicate that one video over, try to remove that one video/post and see if the issue still happens.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Guys

Pre sale question.

I notice in the demos that when the screen size changes the logo in header 5 doesn’t scale down, could this be achieved easily?

cheers chris

ThemeFusion

Hey Chris!

It actually doesn’t need to size down because the current size it is still fits on smaller screens, http://d.pr/i/SvUA

Our logo is just smaller, only 97px wide. If your logo is larger, when the screen resizes or you are checking it on mobile device, it will also resize accordingly.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
conTend Purchased

Hi,

is it possible to add individual background colors to columns?

Thank you for help ;-)

ThemeFusion

Hey!

There is not a setting for that, but you can do it with custom CSS. Each shortcode allows for a custom id or class, so you can set it up that way.

If you need further assistance with that, signup and post on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Portugal
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

HI, how do I add the counter object? I add it by shortcode, since i dont see it in the jcomposer, and it doesnt render

ty

Globalrede

solved, forget

ThemeFusion

Hey! Thanks for the follow up, glad its resolved.

If you need further assistance with that, signup and post on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, just one short question about the portfolio. I see only portfolio pages on your demo pages, can you put portfolio within a page along with other contents?

ThemeFusion

Hey!

Yes you can put it anywhere you’d like :) It’s on our demo as well. It is the recent work shortcode, it pulls portfolio posts based on all categories, or only the categories you specify. For example, see it on this page” http://theme-fusion.com/avada/landing-page-2/

The “More Ways Than Ever To Display Your Hard Work!” section.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am trying to find package/content/documentation/index.php I can see the document at this video but there is not at the downloads ->all files and documentetion. http://www.youtube.com/watch?v=LOfeCR7KqUs

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

The theme contains very Inline CSS and Javascript

I wonder if it has already developed a solution to this problem as the topic says is SEO Optimized, but this code ruins everything.

To understand it better, look at the amount of CSS and Javascript in the source site: www.vidracariacuritiba.net.br

Thanks, Sergio

ThemeFusion

Hey!

Actually that is not right, it does not affect SEO one iota :)

Inline javascript or CSS code in head tag doesn’t affect SEO. It is a common misconception that a larger head tag would prevent google and others from indexing the actual site content. But this is not the case. Those bots are really clever and know their job. What is indexed is the human visible content, thus the CSS in head tag does not influence SEO at all.

See this: http://stackoverflow.com/questions/2240481/does-inline-css-and-javascript-really-affects-to-site-seo

Also, see this for why there it is there to begin with: http://theme-fusion.com/knowledgebase/theme-options-not-working/

Also, you can speak directly to our developers on our forum if you would like to discuss this further and learn more about it.

Click Here To Get Free Support

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Pre-purchase question: Very interested in the Avada theme but would like to know when you will issue Version 3.6 with page builder. Thanks.

ThemeFusion

Hey!

Thanks for your interest! We are always working on the next major release, but cannot give out any release dates for them though. But when you buy the theme, you will get any of our future updates for free.

Also, any pages you build now with the shortcodee generator http://theme-fusion.com/avada/advanced-admin-panel/shortcode-central/ will easily convert to builder page layouts when you update to v3.6

Thanks!

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years

Presale question:

I have purchased the AVADA PSD template from the TF site (59 layered PSD files). It looks dated compared to the live preview. Are the PSD files supplied with the actual theme more up-to-date than the ones I’ve purchased? Thanks in advance for any assistance! Deano

ThemeFusion

Hey Deano!

The PSD’s are a different item all together. Yes it is of the same theme, but the design will be different.

The PSD’s in the theme are pretty much the same as the PSD item. The theme is constantly updated with new featuers and layouts, and with a WP theme, the elements can be sued in many different ways, its hard to show that in a PSD. The PSD is more of a stating point.

Thanks!

Default-user

Thanks so much for the quick reply, I will be purchasing the theme eventually but was just after a home page PSD that reflects your latest update more accurately. So there’s no point purchasing the complete theme just yet as the PSDs are exactly the same? Great looking theme btw deserves all the success! Cheers – Deano

ThemeFusion

You’re welcome :) unfortunately though the PSD’s will not be updated to reflect the latest home page. things change so much in the WP theme and demo that it’s too difficult for us to keep those updated since everything we do can be done directly in the WP admin.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

We just updated to the latest version and realized that the image shadowbox popup on WooCommerce products no longer have LEFT/RIGHT and thumbnails shown. So, functionality has been lost.

We have many images for our products, and we don’t want to rely on the customer to hover over and notice the nav arrows on the main image when there’s only 3 thumbnails!

We’d even added “click on the image above to view more photos” to the photo template to assist – but that’s out of date now. Do you have suggestions or a way to revert? reference

ThemeFusion

Hey!

Please see this in our KB: http://theme-fusion.com/knowledgebase/avada-3-5-1-woocommerce-product-lightbox-navigation-arrows/

For future reference to save you some time, when this type of thing comes up, check out our support center and do a quick search for the keywords, most likely you’ll get the answer right away.

Knowledgebase search will search all docs & kb posts.
http://theme-fusion.com/support/knowledgebase/

Forum search will searches all forum posts.
http://theme-fusion.com/support/forum/

Thank you, we look forward to serving you!

Default-user

Thanks for the quick response. I’ve enabled main.js and the nav arrows have returned. Is there another file / fix to bring the thumbnails back as well? I searched for “Woocommerce product lightbox not having thumbnails” on your doc/kb, and didn’t have luck.

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased this theme and love the look. I need your help figuring out how to have more space in the main menu across. i went into them options and lowered the padding. This is not enough since I have a longer main menu than the samples. How can I make use of more of the space across? Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
fpenco Purchased

Hi, do you have any plans to issue masonry layout versions of your theme? It looks like you’ve covered every other design feature but your theme does not compete against other themes with good masonry grid layouts. :(

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