11125 comments found

katame84 Purchased

Hi There! Tried to upload XML file but nothing happens. I follow all the instructions in the video, but after clicking on submit (on importing XML file) nothing happens… even after 30 minutes. If i re-do again I can see some file already exist but it seem to be an endless list after long hours of-re-do them again. Can it be the hosts mistake? Though I used other themeforest themes at the same host and it worked well.

What should i do?

ThemeFusion

Hi ,

Yes if it will not import its a server/host issue. The theme or XML file wont cause those issues, some hosts limit what can be imported. We have a lot of pages and post on our demo so its larger than most other themes.

You can check our XML section of our docs for into on troubleshooting tips. Or, the best route is to uncheck the “download images and attachments” option. Thats going to allow you to import all pages and posts, just no images. But that is fine because users should be replacing the demo images with their own anyway. Some hosting companies put limits on what can be imported. See the below screenshot for the option that you should leave unchecked, and you can also check our documentation for the trouble shooting tips.

http://i.imgur.com/nFJuY9H.png

We also have this info listed in our knowledgebase on our support forum. See the FREE SUPPORT section of our docs for info on signing up and using our forum.

Thanks!

Hello, we created a menu with avada but we have a several problems with the second level items of menu.

You can view the problem in this website: http://www.musics.es/

Regards.

ThemeFusion

Hi :)

It looks like you have added custom CSS or have changed the “main nav height” option on the header tab in theme option. That default option should be set to 83px, or just leave it blank.

Have you changed that option? Or have you entered custom CSS that has affected it? See our demo link, your dropdown will look like that by default unless one of those 2 options aI listed above have changed.

Let me know, thanks!

Default-user

Yes it was the problem (main nav height). The problem is fixed, very thanks!

ThemeFusion

No problem Pineappleweb!

Glad its worked out! Please dont forget to rate our theme for us! You can do so on your downloads tab by clicking the 5 stars. Just be sure refresh the page afterwards to ensure it was accepted and shows correctly.

Thanks!

Hi there, Great theme!

How can I add a logo to the footer?

Thank you in advance

ThemeFusion

Thanks for the comments :)

To add a logo, use the basic “text” widget. Then you can isnert any type of HTML or shortcode content in it. For example, below is our demo code for the left footer widget that has the logo, we wrapped the content in a paragraph tag, used an image and body text.

<p><img src="http://theme-fusion.com/avada/wp-content/uploads/2012/07/logo-footer.gif" alt="" /></p>
<p>Lorem ipsum ex vix illud nonummy, novum tation et his...</p>

You can also use our shortodes in the text widget, for example our testimonial shortcode is used in the text widget for our blog sidebars.

Thanks!

frederictib

Awesome..You guys rule..thank you for your help. I’ll keep promoting your great designs : )

ThemeFusion

Thank you so much :) We love to hear that!

If you have not already, please take a moment and rate Avada for us. You can do so on your downloads tab by clicking the 5 stars. Just be sure refresh the page afterwards to ensure it was accepted and shows correctly.

thanks!

How do I remove logo margin on sides so that it goes to the edge of the box?

ThemeFusion

Hi :)

We have a “logo left margin” option in theme options on the header tab. The default it set to “0px” so there should not be any margin on the left side. If you see some margin on the left side of your logo, then you have empty space on the logo file you uploaded. You should crop the logo so its right at the edge of the artwork.

Do you see what I mean?

Thanks!

KIMASAS Purchased

Dear Sirs;

We just order Avada theme ….Do you have some tutorial in paper that we can read or download??

Your sincerely, Kim Maas

ThemeFusion

Hi Kim :)

Yes we sure do, we have very detailed documentation and videos that are included with your purchase.

Open up the “documentation” folder inside the package you downloaded. Inside of that folder is a “index.html” file, double click that to open it in a browser, everything you need is inside of there including the video tutorials. It is very organized with a Table of Contents and links so you can quickly move around the file.

And we also have a support forum for any additional questions that you may have. See the FREE SUPPORT section of the documentation file I just described above, it shows you how to signup at our forum.

Thanks for the purchase, we look forward to helping you!

ThemeFusion

Hi There :)

Are you using a plugin for your feeds? Can you please email me your login details and also provide as much detail as you can above this issue so we can look into it. To email us, Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Default-user

Hi I deactivate all plugins and fix my problem Thanks!

ThemeFusion

Woo Hoo! You can also re-activate each plugin one by one and check the feeds each time to find the culprit plugin. Its probably only one plugin causing the issue. That way you can still use the other plugins. Let me know if you do that, and we’ll look into the plugin that is causing the issue and see if there is something we can do.

Thanks!

Hi,

i updated Version 1.1 to 2.0.9 and almost everything works just fine. Your documentation is superp!

Except one little thing: The “portfolio-one-column” layout doesn’t work anymore. The layout is broken, when i activate this style. It only shows the first portfolio item, from then on the CSS layout broken / white. The wordpress admin bar appears in the middle of the screen and the footer disappears completely. I can provide you with a link if you want to.

When i use the two, three or four column layout everything works just fine.

What can be the reason for this? Are there any known bugs within “portfolio-one-column.php”?

Thanks in advance!

ThemeFusion

Hi :)

No there are no known bugs with this, I just tested it and its working. Hmmmm, email me your login details so I can take a look.

We did add a new “portfolio excerpt” option for the 1 column view. You can set the excerpt length on the portfolio tab in theme options. But that should not interfere with what you described.

I’ll need to see it first hand. To email me, isit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

steno Purchased

Hi,

I am trying to make my sidebar widget show on a Portfolio item. I created a Sidebar under Appearance > Sidebars. I put some text into the designated widget area under Design > Widgets. And then I selected this sidebar in the Sidebar-Panel of my portfolio edit page. Still I cannot get my sidebar to appear. Also I tried selecting the sidebars that came with the theme. Still no luck. Any tips would be highly appreciated.

ThemeFusion

Hi Steno!

You are doing everything right, but unfortunately right now our portfolio pages do not allow a sidebar so it wont work. We will remove the “sidebar” dropdown field option from the pages so it does not appear that it would work.

The good news is we are adding a lot of new portfolio layout options in a future release, and one of them will be a sidebar option.

Thanks!

How do I control teh timing of the Testimonial change?

ThemeFusion

Hi :)

We have a theme option for this, go to the “extras” tab in theme options and change the speed, default is 4000, insert a higher number is you want to slow it down, or lower number to speed it up

Hi Theme Forest! Great theme. Just wondering if you are planning on fixing the funky shortcodes that show up in the search results? Or if you have any suggestions to make a quick fix? Thanks for any help!

ThemeFusion

Hi :)

Yes we are aware of that and are fixing it this week in our new update! Its being taken care of.

Thanks!

Is there a way to substitute slider graphics on resize?

Example: I have very wide images on my slider for the web version, but they are too small when scaled to a phone. I would like to substitute out slider graphics appropriately sized for phone.

ThemeFusion

Hi Tracyenavs :)

You can insert a “fallback image” for your sliders, there is a option for it in the page options box of each page. But if you are using an animated slider, then the fallback image will override everything else and only show the one fallback image. See below for a screenshot of where its located.

http://i.imgur.com/hYj65Vm.png

Also, be sure to check out our forum for any additional support questions you have, we are now handling all support there. Its the best place to get it, everything is searchable, any user can respond, plus we have a growing knowledge base and all our video tutorials are there.

See our FREE SUPPORT section of our documentation that came with your purchase for info on signing up and using the forum.

Thanks!

We are loving setting up the theme and your support is amazing.

Quick question: Have you had many people use woo-commerce and gravity forms with the theme? Would love to hear if you know some people using this and if it has been compatible.

thanks. Going to give a 5 star rating for you!

D.

ThemeFusion

Woo hoo! Thanks for the comments :)

Yes I do know that other users have used both of those plugins. We personally have not tested them, but I know other users have used them with Avada. We’re planning on making a list of major plugins and then testing each one for compatibility, which we can then tell our users without a doubt that its 100% compatible, but we have not been able to do that yet. But its on our list.

But I can certainly say that many other usrs have used WooCommerce. You can also post on our support forum and ask the users, there are certainly some registered there who use it.

Thanks again!

Hi, thinking about to buy this one, but have a couple of questions.

1. Can I have a alt text coming up when I hover over the image (want to put photographer name)? 2. Can I get an Tittle and excerpt under the images on the portfoliopage (with 3 or 4 columns)? 3. Is it compatible with the qtranslate? 4. Is it possible to have an image instead för an icon on the content boxes?

Thanks, Jacob

ThemeFusion

Hi Jacob :)

1. For the portfolio images, it uses the title and categories assigned. So you could make a category for the name of the photographer and it will show up. That would also be a good way to organize the post per category.

2. That feature is coming in a future release. We’re adding multiple portfolio layout options and a title/excerpt is at the top of the list. It will be done in a couple weeks. All future updates are 100% free to the user to so you dont need to wait to buy it.

3. Yes

4. Yes, our content box shortcode allows for an image or any of the font awesome icons. And then we also have images with titles on our home page 3 demo page.

Thanks!

Thanks for the theme, truly nice work. I have been using for a while now and would like to change the homepage to a slider and top menu only setup. How would I go about disabling the footer and any content for the home page and not any others? Could I create a new template via php?

Thanks for your thoughts!

ThemeFusion

Hi :)

Thanks for the compliments!

You would certainly need to create a new template since we do not offer that out of the box. By default the footer shows on every page. Hmmmmm …. the best route would be to post this up on our support forum asking for direction. This is considered a code customization that is not covered with support, but tell them Luke sent you and they should at least be able to point you in the right direction.

Thanks!

Loving the theme!

Had an issue…using Layer Slider on the home page, and suddenly the buttons stopped showing up. They are sublayers…were showing up just fine until recently, and I’m not sure what change caused it.

Any ideas?

http://coffeejumper.com/

Thanks!

ThemeFusion

Thanks for the comments :)

Hmmm, did anything change on your end? Update Wordpress or the theme, or add new sublayers or content to the slider, or have you used a new plugin recently?

If something stopped working then there should be a cause for it somewhere. I can check it out if you email me your login info. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

I have a pre-purchased question?

Can I create youtube video gallery or portfolio in this site?

ThemeFusion

Hi :)

Our portfolio section can take videos, but a still image will show up as the thumbnail. But the light box and the single post page will play the video. For example, our first item on the below portfolio page is a video, click the “zoom” icon to view the video in the lightbox, or click the “link” icon to view the single post page.

http://theme-fusion.com/avada/2-column/

And we have it on our list to create an additional “video” gallery that will be specifically for videos. That will be added in an update within a few weeks. And all updates are 100% Free once you buy the theme!

Thanks!

Hi, a few pre-purchase q’s…..

1) Side Navigation: Can I have different instances of Side Navigation, on different pages?

2) Six-Column: How close is delivery of this layout feature?

3) Lightboxes: Does theme have lightboxes, and could I put a video in a lightbox?

4) Secondary Top Nav: I’d like a small secondary nav area at the top of the screen, for things like this: My Account | Support | LogOut

a. Can those text links (Account/Support/Logout) be inserted, in small font, in upper right corner of page? b. Is there an option to enable a thin secondary navbar across the very top of the screen?

Default-user

.. .. a. Can those text links (Account/Support/Logout) be inserted, .. .. in small font, in upper right corner of page? .. .. b. Is there an option to enable a thin secondary navbar .. .. across the very top of the screen?

.. We are offering this in our next update.

Awesome!!! Is there an update coming in the next few weeks?

Default-user

Looks like I was re-editing my original message when you were answering it. (lol you’re too fast!) I added a question about Lightboxes, pls see question 3 above, thx

ThemeFusion

Once our update is ready (in a week or two) then you will be able to have a top navigation with links. One of our new header options is suppose to have a top secondary navigation.

Yes we have lightboxes, you can see them on our demo. The first item on the below portfolio page is a video, open the lightbox to see it play.

http://theme-fusion.com/avada/2-column/

Thanks!

Hi, Small question… On my blog I want the featured image for my post to show on the single post page, but not show on the main blog page or search results (Just want text and titles there). Looking at Theme options>blog I have tried ticking and unticking ‘show featured image’ and ‘show featured image on single post page’ Cant get it right. If I turn off featured image and place the image in the post content it shows in the results anyway because of Excerpt Length. Any suggestions. Hope that makes sense. Dave

ThemeFusion

Actually, I found the answer o the forum for changing eh search results to only show blog.

See the below, simply add the below code to the end of the “functions.php” file. Go to the editor section of admin and select the file, then add the below code at the end of it. This will change your search results to blog posts only.

http://paste2.org/p/2808210
Default-user

Perfect as ever. Thanks.

ThemeFusion

Thanks Dave :)

Hi everyone !

Bought this awesome theme few days agos, for a shcool project. But I’ve a little problem : I’ve created a Revolution slider. I’ve put it on the homepage, as I wanted.

But it also appears on the blog page, and I really don’t need it here. How can I remove it ?

Thank you for your help =)

ThemeFusion

Hi :)

If its showing up on the blog page then you probably have it selected to show on the blog page. Go to your blog page in your admin, and set the “Slider Type” to none (blank).

Or, you possibly have your front page set to show your latest posts. Go into “settings > reading” and set your front page to your home page and your post page to tour blog page.

Thanks!

How can I move the sub-sub menu to the right a bit. I enlarged the drop down menu width to accomodate larger page titles but the sub-sub menu overlaps the sub menu

ThemeFusion

Hi :)

If you post this up on our support forum and provide your site URL, they can give you the necessary CSS to adjust that. Tell them Luke sent you. See the FREE SUPPORT section of our docs for info on signing up and using the forum.

Thanks!

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