10557 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, is the first theme I buy and I can’t install it. into the admin page I go to aparence, menus and then i select the downloaded zip, but when i click install now it gets hanged thinking.

ThemeFusion

Hi :)

You are only suppose to upload the “Avada.zip” file, not the entire “package.zip”.

You need to unzip the package.zip file then get to the “Avada.zip”. Upload the “Avada.zip” to your Wordpress admin.

And please be sure to read the included documentation, its in the “documentation” folder. Open up the “index.html” file and find the instructions inside. We also have multiple video tutorials in the documentation, including a section on installing the theme.

Just about everything is covered in the documentation file including info on signing up and using our support forum.

Thanks!

ThemeFusion

Also to install it, you do not go to “appearance > menus”. You need to go to “Appearance > themes” and then choose to upload the zip.

Please watch our video tutorial on how to install the theme.

https://www.youtube.com/watch?v=WQ5IuHuDaNQ

You can select to watch the video in full screen and in HD. And if you have trouble installing the theme, please email me your login info and I will install it for you.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
Jagoda Purchased

hi, I have a problem with the li.current-menu-ancestor class. When inside the blog page / single article, the blog menu item doesn’t stay selected. This is what happens on your demo (I’ll attach two screenshots to explain myself better). http://i.imgur.com/5L1ffDg.jpg and http://i.imgur.com/gnW15GC.jpg Do you have any suggestion about this?

Another question: what’s the best way to update the theme to the last release? I had to edit the code, so I’d prefer not to overwrite the files I already changed.

Thank you!

ThemeFusion

Hi Jagoda :)

If you’ve edited the coded files then they will be overwritten when updating. There is no way around that. We include a child theme for users who make edits, if you use the child theme then you would be ok when updating.

To update, see our knowledgebase on our forum, the link is below. You will need to signup for a forum account before you can view it. But upgrading is basically the same as installing, just replace the “Avada” theme folder via FTP for updating.

http://theme-fusion.com/forum/topic/2460/how-to-update-your-theme

For the blog level that is not staying selected, we’ll have to fix this in our update this week. I’ve added it to our list and it will be included. if you are unable to update due to your changes, then I can provide you the necessary CSS for this change once we fix it. But I do recommend updating the theme and using the child theme for edits or simply track the edits you made so you can make them again.

Thanks!

Default-user
Jagoda Purchased

hi, I saw that you did an upgrade of the theme. do you have any news regarding of the problem of li.current-menu-ancestor class? thank you in advance and regards

ThemeFusion

Hi Jagoda!

Yes, that was not actually a bug. I misunderstood what you were asking at first then realized once we were working on the update. The top menu item like “Blog” will only show active if the page or post is in the actual submenu. The post would need to be in the top menu. I asked our developer about this and that was the end result and how the CSS works. I even went and checked other themes and they are setup like this, the Blog menu item will only stay active if the page or post is added to its submenu.

I apologize that I initially thought it was a bug, it ended up not being so.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

your theme is really great and easy to use but i have one problem. When i want to insert the reCaptcha field on the Contact Page it doesn’t work. the page only displays the error code: Fatal error: Cannot redeclare _recaptcha_qsencode() (previously declared in /kunden/137131_25451/webseiten/schaering/wp-content/plugins/wp-recaptcha/recaptchalib.php:47) in /kunden/137131_25451/webseiten/schaering/wp-content/themes/Avada/framework/recaptchalib.php on line 55

This site is not official yet. It will be launched in a few weeks. by then the captcha should work correctly. can you help me to get it started??? thank you in advance and regards

J. from germany.

Default-user

i tested the form again and when i want to submit there comes an error bar. this error appears only when you forgot to fill in required fields oder even the captcha code. but the captcha is not displayed on the site…

Default-user

o sorry. “oder” means “or”

ThemeFusion

Hi :)

Our documentation can be found in your package you downloaded from Themeforest, everything you need is included. There is a “documentation” folder then inside is a “index.html” file with a Table of Contents, click on the “How to Make Your Contact Page” section.

The built in form and captcha works so you should not need to use the plugin by itself. You need to create a new page and use the “contact” page template. Then go to the reCaptcha website and setup your domain and get the keys. Then insert them into the Theme Options and save it.

Have you done all that? I would not try to use the plugin, it will work without it.

If you have trouble, please email me your login info so I can take a look at it. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How can I create a slider like the one on the sample with the girl? Which slider is this, I see some samples but not that one, can you help please. Which slider and basic settings

ThemeFusion

Hi :)

That is the Revolution Slider, and we provide a video tutorial for it showing you how to make that exact slide. See the video on our youtube channel, our forum, or in our documentation file. For the documentation file, simply go to the “Revolution Slider” section of the docs, it has written instructions then a video tutorial at the end of the section.

We have a video tutorial walkthrough for each of our sliders :)

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
johnroze Purchased

Hello,

I have few questions regarding the theme My website using the theme is this: http://www.getitnowprint.com

1. The footer social media icons—How do I get them to open in a new window?

2. Can I end my Layer Slider slide show on the 1st slide? or does it have to end on the last slide/keep rotating?

3. How doI get rid of the middle grey box with no content in it, in the footer?

4. Can I add content to the right of my logo?

Thank you! btw overall very please with the theme.

ThemeFusion

Actually, you can do this :)

When viewing the menu administration page, click on Screen Options (top right), and check the box labelled Link Target under the Show advanced menu properties heading.

Default-user
johnroze Purchased

Did anyone ever tell you that u are a genius?

ThemeFusion

Oh no, I’m no genius :) But thank You!

Please take a moment and rate Avada for us! Here’s how … Visit your downloads tab on themeforest and find the avada purchase. Next to it are 5 stars, select the amount you want to give by clicking on them. Then please refresh the page to make sure the correct amount was given. Their rating system easily messes up and an unintended amount can be given. So please double check for us.

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Philippines
xtantk Purchased

Hi,

I used your theme in one of my site. I wonder why there’s no option for me to choose the “Boxed” style. Additionally, the background I uploaded isn’t working.

Kindly check it here: http://dev.braziltimberinvestments.com/

ThemeFusion

No problem :) Were here to help!

No at this time you cant combine contact and side navigation pages. But I can add this to our feature list for a possible addition in an update.

Thanks!

xtantk
xtantk Purchased

Ok, I was thinking of making a contact form shortcode but your contact page was good enough to compliment the whole site. Thanks again.

ThemeFusion

Awesome, thank you! Please dont forget to rate our theme for us! You can do it on your downloads tab by clicking the amount of stars you want to give (hopefully 5) then refresh the page to make sure it was accepted correctly.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

.. .. Six-Column: How close is delivery of this layout feature?

.. We have not had any requests for 6 column

Hi, oh too bad, that is my requirement because the huge 200 page membership site that I’d be porting over to your theme makes a lot of use of 6 column.

This may already be addressed in your support forum, but unfortunately I don’t yet have access until I purchase the theme. So I’ll ask it here:

QUESTION 1: Can a NESTING workaround be used to achieve 6 columns?....

o Page would be setup as a 2-column layout. o The lefthand column would have a 3-column shortcode in side of it o The righthand column could have a 3-column shortcode inside of it.

If nesting is indeed do-able, then only issue I can imagine would be the increased margin padding…. Namely, padding from the master 2-column layout plus the padding layout inside each column. QUESTION 2: Would that most likely be an issue, and, can margin padding be controlled? QUESTION 3: Are you aware of any third party multi-column plugins that work with your theme?

ThemeFusion

HI!

The nesting method should work, but it would probably not look the best since its not built for it. As you said the padding would need to be adjusted, and it can be with custom CSS. But I would say that if you need 6 columns then this may not be for you. Thats just the honest truth. You could probably use nesting to achieve it but it wont looks the best. We’re not aware of any multi-column plugin issues, but we have also not tried any of them.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kobyalar Purchased

How can i change the “Home” text in navigation? (Home / Hakk?m?zda / Tarihçe)

ThemeFusion

Hi :)

I’m sorry I’m not understanding what you are asking then. You asked how you can change the “Home” text in navigation … are you not referring to the top menu item called “Home”.

Or are you referring to the “breadcrumb” path of a page? If so, try to reset your permalinks, go to “settings > permalinks” and hit save changes.

If none of this is correct, please explain in detail and provide screenshots and your site URL so I can see it.

Thanks!

ThemeFusion

I see … the “Home” should be prepared for translation via translation plugins or poedit, however the word is in /framework/custom-functions.php line 110.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Great theme guys!

I’d like to place a background image behind the logo in the header area. Better to do that and keep the integrity of the company logo.

Can you tell me how I do this?

Many thanks,

SW

ThemeFusion

Maybe I dont understand … I thought you wanted to put an image in the header background instead of the white background. And your logo will sit on top of that. Is that correct?

SomethingWonderful

That’s exactly it TF.

SW

ThemeFusion

You can use the below CSS and insert it in the CSS field. Replace the URL with your own.

#header {
background-image: url("http://....");
}

If you have any troubles with it post up on our forum and let them know the CSS you entered and give your site URL so they can see what went wrong.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there. I am liking what I see with your theme. Just wondering if there are any gallery options. My client has a munch of photos from different events.

Thanks

ThemeFusion

Hi Fandango!

You can use the built in Wordpress gallery function, like we have on our demo. http://theme-fusion.com/avada/side-navigation/advanced-admin-panel/test/

And we are also planning on adding our own custom image and video gallery in a future update. All future updates are 100% free once you buy the theme as well.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Peru

I have a question before I decide to buy your theme:

When I see your Live Demo in my phone all the site appears responsive but it never appears the widget footer zone, thet i thinks it is very important to be always watched. Is it normal???

Thanks…

sellermar

I am viewing that url but the widget footer zone never appears in tyhe screen of my android phone. The page only charges until the last testimonial.

ThemeFusion

Hmmmm, we are not seeing that issue and have not had anyone else report it. Can you clear your cache on your phone or reset the browser?

ThemeFusion

We just checked it on 3 different Droid phones and all show the footer area

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi there, few questions, all regarding layer slider on the home page (http://coffeejumper.com):

1) Is there a way to have the vimeo controls (play, volume, etc) show when a video enters, without having to enable autoplay? Right now it just comes up as a still image, so it’s not intuitive that it’s a video to be played. I’d like to have it just like in the avada demo.

2) finally got it to look and act the way I want, but now the nav buttons no longer appear on hover (or at all, for that matter). They are turned on in the options and I’m not sure how to get them back. (I asked this question on the LayerSlider forums, they said it was an avada skin issue, “incorrect CSS style settings” is what they said)

3) Also, not sure what changed but I used to have buttons display on the slider. A 5th sublayer that was using the button shortcode. For awhile it was displaying fine, but suddenly the buttons on all 3 slides stopped appearing. Not sure what I changed to make that happen.

Thanks!

Mike

ThemeFusion

Hi Mike :)

You would need to enable autoplay for those to show. The Avada demo uses the Revolution Slider which is why it shows without it playing.

Thats not true for the Avada skin unless you changed the CSS yourself. Did you make any changes to it? As long as you have the “avada” skin selected, and have more than one slide, the navigation buttons will show.

Something had to change to lose the buttons, it could very well be related to your second question.

I’d need to see your settings, you can email me your login info. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Webtekky Purchased

Hi! I love, love, love this theme but I’m having a terrible time working with the portfolio! I’ve been trying to figure it out on and off for the past month and just haven’t been successful. So I hope to get some help here:

Test site – page: http://www.nathaliemcreative.com/testingnmc/work/#prettyPhoto

When selecting the existing image’s link, it proceeds to its portfolio post and shows various images of portfolio work: http://www.nathaliemcreative.com/testingnmc/portfolio-items/portfolio-1/. When I then click on the first image to enlarge it, it doesn’t show the thumbnail images of the other images for that portfolio. I’d like it to behave the way the sample Avada theme shows: http://themeforest.net/item/avada-responsive-multipurpose-theme/full_screen_preview/2833226. What am I doing or missing to do?

I’m so close to completing my website and would appreciate any help!!

PS: I purchased this theme and tried to get on the forum but it won’t allow me in…it keeps telling me that there is “a problem processing your submission” whenever I enter my email address or whenever I sign up to create an account, my purchase code tells me “No valid purchase codes where found.” I’d love to have access to the forum!

ThemeFusion

Hi Webtekky :)

For the forum, you already have an account setup :) I just checked, see this screenshot. http://i.imgur.com/d2onIut.png

So when you login, use the username “Webtekky” and then whatever password you would of used when you set it up. When you login, it may take you to a wordpress admin page, simply click the “visit site” and head over to the correct forum section or check out our video tutorials.

For your portfolio, when you are on the single post page ( http://www.nathaliemcreative.com/testingnmc/portfolio-items/portfolio-1/ ) and you click one of the portfolio images, it should pop up in a light box. This is not happening on your site. So make sure you have the correct options set in theme options. You can view the screenshot below to see our settings, go to the lightbox tab and set those settings.

http://i.imgur.com/NsNB2LJ.png

if you still have trouble, then please email me your login details. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Do you support Arabic language and RTL ?

ThemeFusion

Not at the moment but we are adding this in a few weeks and will release an update.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
leofello Purchased

Hi I buy last version of theme, but after the installation i can’t see the preview of theme. Broswer tell me: “Fatal error: Call to undefined function wp_get_theme() in /web/htdocs/www.blitzcomunicazione.it/home/wp/wp-content/themes/Avada/admin/index.php on line 35”

ThemeFusion

Hi Leofello :)

It looks like you need to update your version of Wordpress. the “wp_get_theme” means your version is not compatible. You should upgrade your version. In your admin panel you should have a notification to upgrade your WP version.

If you cant get to the admin right now, then you need to logon via FTP and remove the Avada theme from “wp-conent > themes”, that will get your admin back up. Then upgrade your WP and then install Avada.

If you can send me your FTP and WP login info, I can do this for you. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Default-user
leofello Purchased

Thank you for your availability! I’m sorry if i answer now… However i have solved the problem! But i have an other question, do you have a guide for the silder effect?

ThemeFusion

Hi :)

We have video tutorials for each slider, as well as other instructions, all of that is in our documentation file, open the “index.html” file, everything you need is in there.

We also include the docs from the slider author in the “extras” folder, but our video tutorials are the best for learning the slider.

Thanks!

  • Referred between 1 and 9 users
  • Germany
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How often can i use this theme?

Thanks

ThemeFusion

Hi Christian!

According to Themeforest license rules, one $40 purchase is allowed to be used on one site. If you use it for a second or third site, then you need to make a 2nd and 3rd purchase.

Thanks!

Default-user

Thanks :-)

ThemeFusion

Sure anytime!

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years

Hi,

The demo (livepreview) does not seem to be responsive. I tried on my desktop and on Ipad.

I believe that one month ago, it worked.

I just want to confirm this is a misconfiguration of the demo before to buy the theme :))

Thank you,

Herve

ThemeFusion

I see from your other response that you now see the responsiveness.

Thanks!

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years

Hi again,

Don’t pay attention with my previous message. It works on Iphone and Ipad, I apologize.

But it does not work on my computer when I resize the screen (but I was using today an old XP installation with a small screen, chrome and firefox). Maybe that’s why it does not work properly : when I resize the window, the avada demo site does not fit the screen. I will check tomorrow with a recent laptop.

Best regards,

Herve

ThemeFusion

Hi Herve :)

The theme is fully responsive. You need to be checking it on mobile devices, resizing browser windows will not give you an accurate reading once it gets small like mobile device screens.

Also, make sure you are viewing the correct demo.

http://theme-fusion.com/avada/

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jpidgley Purchased

Hey. First of all, this is an awesome theme! There are not many out there that have the mass amount of capabilities that you have packed into this. Usually i will get themes, and then just tweak code to make it work. I’m having a couple of problems where i’m stuck with this one though.

1. Where in the code / How would I get it, so that the images in the shortcode “Content Box” can be hyperlinked and i dont have to use the see more link

2. Where in the code / How would i ge it, so that the social network icons in the footer are aligned with the copyright text. they seem to sit above it by a few pixels

Thanks

Josh

ThemeFusion

Hi Josh :)

Thanks for the comments! These questions are best answered by our developer on the forum. But I can point you in the right direction.

For social icons, they are actually positioned in the middle of copyright text, that is done because the social icons are taller and we felt it looks better that way. But you can add the below CSS to the CSS field in theme options to move them down some, just adjust the padding.

#footer .social-networks { padding-top: 2px; }

For the recent works widget, you would need to edit the widget file, which is at … widgets/recent-works-widget.php

Thanks again and be sure to sign up on our forum!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Can you tell me how to change the body content background color this is an awesome theme thanks for the great work.

ThemeFusion

Hi :)

I sure can! To change the header background color, use the below CSS and put it in the CSS field in theme options. Use the color of your choice.

#header {background-color: #ffffff;} 

To change the main background color, use the below CSS and put it in the CSS field in theme options. Use the color of your choice.

#main {background-color: #ffffff;} 

Also, please dont forget to rate our theme for us! Do so on your downloads tab!

Thanks!

wsound1971

And that is the body background in the center of the page where the text is

ThemeFusion

The #main is the main body content area, the #header is for the header.

Thanks!

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